Setster Pricing, Features, Reviews & Comparison of Alternatives

Setster Reviews

Setster

Online appointment application

3.67/5 (3 reviews)
3,676     5,029

The professional services market has been long ignored by the new advancements in internet based technologies and innovations. Setster is changing this landscape by bringing ease of use and rich functional value to help professional service provides focus on their business in order to provide quality service to their clients.
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Setster Reviews (3)

Latest reviews

 Just what we needed 
Vendor responded

I have a woodworking business and the last thing I want to do is spend time going back and forth with my customers scheduling a time. I just posted my availability and I'm in control. It was very easy to set up and when I did have a question, their support team was very quick in responding.

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Reviewed 20th of February by Jerry Angelina

 

 Setster be careful

Please be very careful with Setster their billing is not consistent and they will bill you for 5 months at a clip! Then only give you a day to pay for their billing error. Owner Of company was rude and very unprofessional. Terrible experience ! Deleted acct!!

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Reviewed 8th of October, 2012 by Nicole Darling

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Setster Screenshots (3)

Setster screenshotSetster screenshot: Customers can filter searches based on LocationSetster screenshot

Specifications

Intended Users
Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business
Devices Supported
Linux, Mac, Windows, Web-based, Windows Phone, Mobile Web App
Supported Countries
Asia, Australia, Canada, China, Europe, Germany, India, Japan, Latin America, Middle-East and Africa, United Kingdom, United States
Supported Languages
English, French, Spanish
Support Options
FAQs, Forum, Knowledge Base, Online Support

Setster Pricing

Starting from: $16.00/month
Pricing model: Open-source, Subscription
Free Trial: Available

Personal Plan = (1) Service Provider, (1) Location
$16/mo billed annually; $20/mo billed monthly

Team = (3) Service Providers, (3) Locations
$24/mo billed annually; $30/mo billed monthly

Business = (5) Service Providers, (5) Locations
$32/mo billed annually; $40/mo billed monthly

Corporate = (20) Service Providers, (20) Locations
$80/mo billed annually; $100/mo billed monthly

Enterprise = (100) Service Providers, (100) Locations
$240/mo billed annually; $300/mo billed monthly

Competitors Pricing

AppointmentPlus

Starting from: $49.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Acuity Scheduling

Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Doodle

Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Users who visited Setster also visited

Key Features of Setster

  • Multiple Service Provider Appointment Management
  • 24/7 Online Appointment Scheduling
  • Two-Way Calendar Syncing
  • Email Verifications and Confirmations
  • SMS Notifications on Booked Appointments
  • Automatically or Manually Confirm Appointments
  • Billing and Invoicing for Scheduled Appointments
  • Group Sessions for Classes and Tours
  • Easy Integration Onto Website or Blog

Alternatives to Setster

GetApp Analysis

Eight-in-10 American adults now uses the Internet on a regular basis, which means businesses that refuse to jump on board with the latest digital marketing tools are missing out on a significant source of revenue. Setster is a platform that businesses of all sizes can use to capitalize on this momentum by making it easier for their customers and clients to book appointments online.

Setster’s online appointment booking software works from the perspective of both a business owner and a customer making an appointment online. Automatic appointment confirmations and reminder notices help decrease the percentage of no show clients as do deposit and payment collection capabilities.

What is Setster?

Setster bills itself as a simple appointment-booking tool, but behind the scenes the system is anything but basic. Businesses can accept bookings through their own websites or through their Setster profile pages, and they can manually enter bookings made by telephone or in-person using Setster’s intuitive account dashboard. Setster syncs with a business owner’s existing calendars, and it is accessible from any Internet-connected device.

The personal schedules of individual providers can be taken into account when a business sets up its scheduling portal. Clients aren’t given the option of making an appointment with a service provider on a date or time when that provider is marked as unavailable, decreasing the chances for double bookings and other types of human error. Add-on services can also be used as a way to upsell customers and increase revenue.

Main Features

Review your calender

Review your current calendar to see which appointment slots are still available in the coming day, week, or month. Clients can book their appointments through your website or through your Setster profile page, and they can manually enter the exact time when they’d like their services to begin, depending on when you have been marked as available.

Each business that signs up for Setster has access to a booking profile, where clients can schedule their services online. These profiles can easily be linked and promoted in social feeds like Twitter and Facebook.

Accept booking through your website

Businesses can set up their accounts to accept bookings through their websites or their Setster profile pages, and they can define the days and times when each employee is available to work. Business owners can also define how much advanced notice is needed for a booking, cutting down on instances where a client tries to book an appointment with too-little notice. Appointment durations can be set by the business, and customers have the option to select when they should begin.

Once an appointment is booked, Setster sends an automated reminder via email. Clients have the option of canceling or rescheduling their appointments online, based on the policies a business owner has defined, and they can pay for their services in advance via Paypal.

Dashboard and analtics tools

Setster’s dashboard and analytics tools provide real-time insights into the status of your company. See how many appointments have been booked and how much availability your staff currently has. You can also see the total revenue you’ve brought in through Setster, along with the number of new or returning clients at a particular location or on a particular day.

Open API

Setster’s API provides a way for daily deal companies, advertisers, publishers, and directories to support the booking and redemption of services that customers have purchased from their websites or portals. API users retain total control over their scheduling systems, making it possible for deal providers to create accounts for each of their clients.

Integrations

Advanced integrations and payment features such as Paypal push Setster far beyond a typical scheduling system. By integrating Setster with their FreshBooks accounts, business owners can also generate customer invoices and access updates of their daily, weekly, and monthly revenue stats.

Pricing

All new users are encouraged to try Setster for free for 15 days. Following the free trial, Setster offers five pricing plans for companies of different sizes. These plans range in price from $16 per month to $240 per month, for a combined allotment of 1 to 100 service providers and locations. Additional service providers & locations beyond any given plans’ amount are available a la carte, starting at $3 apiece.

Bottom Line

  • Easy to integrate and easy to use
  • Customer support tools for businesses just getting started
  • Valuable integrations with some of the most popular account and payment services
  • Real-time analytics tools make it possible for business owners to measure the value of their scheduling services
  • Setster syncs with a user's existing calendars
Jerry  Angelina

Just what we needed

20/02/2017

I have a woodworking business and the last thing I want to do is spend time going back and forth with my customers scheduling a time. I just posted my availability and I'm in control. It was very easy to set up and when I did have a question, their support team was very quick in responding.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Setster


Thank you Jerry for the kind words!

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Nicole Darling

Setster be careful

08/10/2012

Please be very careful with Setster their billing is not consistent and they will bill you for 5 months at a clip! Then only give you a day to pay for their billing error. Owner Of company was rude and very unprofessional. Terrible experience ! Deleted acct!!

Source: GetApp
0 of 2 people found this review helpful
Helpful?   Yes   No
Read more
Donald Riggs

Free & Good

15/06/2012

Setster is definitely a time saver. Their appointment software, which is a simple widget, allows people to describe their services and set their available times. Then you can publish your availability online. Easy to use and worth trying it!

Pros

Helps to organize yourself

Cons

Little bit too rigid

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
Read more

Who is Setster For?

Businesses of all sizes—from freelance makeup artists to corporate marketing agencies—can utilize Setster’s advanced scheduling system. Managers can define separate availability schedules for each of their employees, and they can automatically schedule in “padding” time between appointments to give their staff a few moments to prepare.

Scalability is an issue that every business owner has to think about when he adopts an online scheduling system, since there is no telling how a company many grow in the future; not to mention, changing platforms at a later date is a hassle. Setster is built to scale, allowing businesses of all sizes to add an unlimited number of providers, services, and locations to their accounts.

Read the full GetApp Analysis