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Setster vs Acuity Scheduling Comparison

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Overview

Setster is an intuitive scheduling solution that empowers businesses to close loops and processes via a REST based API for...

Category Leaders

Acuity is your 24/7 online appointment scheduling software that allows clients to self-schedule appointments or classes online,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$15/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

(86)

5

4

3

2

1

35

38

8

3

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

5

4

3

2

1

3,871

711

95

9

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Setster has been very easy to use and helps with scheduling and organizing my day. I like that I can confirm and cancel my appointments with ease.
Setster is a great way to keep track of your appointments. It's a great tool to have for any company.
Sester is nice because it integrates with Outlook well and is very helpful when scheduling appointments for clients.

Pros

They have been very helpful and accommodating to us small business owners prices are super affordable and budget friendly.
I didn’t have enough free time to take full advantage of the free trial but what I’ve witnessed thus far is great. M able to set my availability/services/payment arrangements all with ease.
I like the quirky quotes and statements because they give me moments of fun during my workday. I love the value for the cost.

Cons

At times I get error messages for no reason. When an appt is cancelled in stays on my schedule in red.
I must first complete the sign ups for event A, before I can begin the sign ups for event B. This occasionally results in a loss of sign-ups, or confusion for the people registering for an event.
The fact that an automatic confirmation is sent is confusing to clients as they perceive it as a direct invitation to the meeting between the lead and the vendor.

Cons

To me, this is very poor customer service. Also, very frustrating when you have been paying the company for over five years and they can't even do you the curtesy of having a human call you.
The calendar views in the app are misleading. I can’t tell you how many times an associate has confused their schedule because of the appointment layouts in the app.
It’s kind of a pain, because PayPal already charges me when clients pay online, so to have to pay just to have my acuity link on social media sucks.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features62
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Query
  • Ad hoc Reporting
  • Administrative Reporting
  • Agile Methodologies
  • Alerts/Notifications
  • Applications Management
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Automatic Backup
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Branch Optimization
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Colleges / Universities
  • Confirmation/Reminders
  • Consent Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Activity Tracking
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Driver Scheduling
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Management
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • For Accountants
  • For Mental/Behavioral Health Practices
  • For Salons and Spas
  • Forms Management
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Inventory Management
  • K-12
  • Life Coaching
  • Maintenance Scheduling
  • Member Management
  • Membership Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Language
  • Multi-Location
  • Multi-Provider Practice
  • Multiple User Accounts
  • On Call Scheduling
  • Online Booking
  • Online Payments
  • Online Registration
  • Partial Payments
  • Patient Intake
  • Patient Management
  • Patient Scheduling
  • Payment Processing
  • Performance Metrics
  • Practice Management
  • Progress Tracking
  • Purchasing & Receiving
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recruitment Management
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Scheduling
  • Revenue Management
  • Room Booking
  • Rules-Based Scheduling
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduling
  • Single Provider Practice
  • Social Media Integration
  • Sport Coaching
  • Student Management
  • Subscription Management
  • Team Calendars
  • Template Management
  • Third Party Integrations
  • Treatment Packages
  • Web Forms
  • Website Integration
  • iCalendar Support
  • Total features106
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Query
  • Ad hoc Reporting
  • Administrative Reporting
  • Agile Methodologies
  • Alerts/Notifications
  • Applications Management
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Automatic Backup
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Branch Optimization
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Colleges / Universities
  • Confirmation/Reminders
  • Consent Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Activity Tracking
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Driver Scheduling
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Management
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • For Accountants
  • For Mental/Behavioral Health Practices
  • For Salons and Spas
  • Forms Management
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Inventory Management
  • K-12
  • Life Coaching
  • Maintenance Scheduling
  • Member Management
  • Membership Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Language
  • Multi-Location
  • Multi-Provider Practice
  • Multiple User Accounts
  • On Call Scheduling
  • Online Booking
  • Online Payments
  • Online Registration
  • Partial Payments
  • Patient Intake
  • Patient Management
  • Patient Scheduling
  • Payment Processing
  • Performance Metrics
  • Practice Management
  • Progress Tracking
  • Purchasing & Receiving
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recruitment Management
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Scheduling
  • Revenue Management
  • Room Booking
  • Rules-Based Scheduling
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduling
  • Single Provider Practice
  • Social Media Integration
  • Sport Coaching
  • Student Management
  • Subscription Management
  • Team Calendars
  • Template Management
  • Third Party Integrations
  • Treatment Packages
  • Web Forms
  • Website Integration
  • iCalendar Support

Integrations

  • Total integrations12
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations97
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Setster vs. Acuity Scheduling

See how Setster and Acuity Scheduling stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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