Shared Groups Features

Shared Groups

Contact sharing solution with GMail integration

4.4/5 (68 reviews)

Shared Groups Feature Summary

  • Automatic synchronization
  • Organize shared contacts in multiple address books

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Calendar Management
Calendar Sync with Google
Call Recording
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Contact Management
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Email Integration
Email Marketing Management
Email Templates
Gamification
Invoice Management
Landing Page Templates
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Sales Reporting
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API
Calendar Management
Calendar Sync with Google
Call Recording
Computer Telephony Integration
Contact Management
Custom Forms
Custom Landing Pages
Customizable Templates
Document Management
Drag & Drop Interface
Email Integration
Email Marketing Management
Email Templates
Gamification
Invoice Management
Landing Page Templates
Project Management
Real Time Notifications
Reporting & Statistics
Sales Reporting
Social Media Integration
Support Ticket Management
Task Management
Third Party Integration
Web Forms
Website Integration
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Workflow Management
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Shared Groups Feature Reviews

25 reviewers had the following to say about Shared Groups's features:

Anonymous
(Nonprofit Organization Management company, 11-50 employees)

Does what it says

2018-09-30

We are happy to be able to share contacts & groups with this app.

Pros

It shares contacts between users of GSUITE within my organisation, which has proven valuable.

Cons

Such as automatically sharing new contacts, or easy group management.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from Gapps Experts


Hi Pepijn,
Thanks for your feedback! We're always trying to improve the app and your suggestions are always welcomed.

Regarding automatic sharing, once the groups you have decided to share with other users are sent, any change will be shared automatically as well with the app's synchronization :)

Don't hesitate to email us to contact@gappsexperts.com for further suggestions or inquiries.

Read more
Elisa Abatsis

Easy to Share and Keep Track of Contacts

2019-04-17

Pros

It's easy to use and syncs quickly -- great to have a shared database to store and share contacts.

Cons

No real cons so far - very easy to use and I love how it auto-updates for everyone after a contact is added.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Paul Baxter

One Set Of Contacts

2018-10-09

It has solved our problem with global contacts and overall we are happy with it, except for the little problem as described above.

Pros

We really like this as it's a seamless way to have a common database of all the business contacts across all our users, but we can also choose to have certain contact groups not shared with everyone.

Cons

When a user who's got access to add, edit or delete contacts in the shared group makes changes, the changes sometimes do not appear in the group owners contacts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Gapps Experts


Hey Paul,
Thanks for your feedback!

Sometimes changes could take some time to appear to all of your users, but you can always hit on the sync button to see changes faster.

Also if you're one of our enterprise users, you could use our Chrome Extension for faster results!

Here's a note about it:
http://blog.gmailsharedcontacts.com/2017/12/waiting-is-out-instant-synchronization.html

Don't hesitate to message us again if you need further assistance :)

Read more
Jesusa Dougherty

Great App

2018-12-18

This App allows us to have our contacts wherever we go and it flows through our mobile device nicely.

Pros

It also has a nice feature to sort for clients and types of clients

Cons

Office 365 includes this feature in their service.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Bienvenido Geneta

Sharing contact details with synching capability made easy using Shared Contacts for Gmail

2020-06-16

Overall, this software simplifies my online contact list. This software makes it easier for me to sort my Gmail's contact list and with this anytime I need to communicate it is easier for me to search and figure out the right person.

Pros

Sharing contacts among workers in the caregiver industry is important to easily figure out the right person to communicate with whenever help arises and one way to do this is to utilize a useful software called Shared Contacts for Gmail.

Cons

Shared Contacts for Gmail was designed perfectly for simple applications and uses and there are no features, functionalities and usefulness that I don't like about this software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 1-10 employees)

Shared Contacts is simple to use and serves as a solid alternative for a CRM

2018-12-09

Sometimes you only need an easy way to share contacts but most CRMs are overhead and offer to much and not necessary functionality.

Pros

Does what it should and promises. Easy to use CRM alternative.

Cons

The UI is a partially a little confusing and - even though it is build on Material UI components - seems a little outdated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Gapps Experts


Hi,
Thanks for your feedback!
We're always trying to improve our product and we would like to hear more of what thinks you would change to our UI.
Perhaps I could send your observations to our designer :)
Feel free to message us at any time!

Read more
IFITUMI BARNABAS SAMUEL

Excellent Gmail Contact Sharing Software.

2018-12-13

Pros

The software gives room sharing of contacts. It is easy to use.

Cons

Gmail contact cannot be shared across other email platform.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Gapps Experts


Hi Samuel,
Thanks for your feedback!
We're glad to know that you're making a good use of our solution to share contacts in Gmail.
In case you wanted to share your contacts with another email platform like Outlook, you can do it!
For more information, just check this article on the topic :)

http://blog.gmailsharedcontacts.com/2014/06/shared-contacts-for-gmail-now.html

We're currently working so you can share your contacts with more platforms .
Once again thanks for trusting us and feel free to contact out support team in case you have any question.

Read more
Phillip Pryor

Great solution for sharing controlled contact lists in gmail

2018-12-16

Shared Contacts has worked seamlessly and provided us with the ability to share contact groups across the team and control the quality of the lists.

Pros

Easy to set up and maintain with no bugs.

Cons

The cost. This feature should be built into gmail.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
John Boggio

Great for sharing contacts

2018-10-05

Pros

Simply create a "Global Shared" group for your contact and the system automatically shares the contact with others in the organization!

Cons

Sometimes the system is a little slow with respect to seeing an updated contact for others in the organization (usually 10 minutes or less)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Gapps Experts


Hi John,
We're happy to know that the app has helped you to share your contacts and that the overall experience has been good :)

Regarding the synchronization time (if automatic), this one might take sometimes a while if you're sharing a big group. Remember that you can always access the app and hit on the sync button if you want for the changes to appear faster.

If you have the Enterprise Plan on the other hand, you can also add our Sync Booster Chrome extension.

Don't hesitate to message us if you have any questions or need assistance!

Read more
Keegan COFFEY

Extremely helpful!

2020-05-04

I am very satisfied and glad this feature exists, makes my life that much easier!

Pros

This software is very helpful in my job as it seamlessly allows me to share important contacts with my coworkers

Cons

I have no negative comments about this software

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Karreecha Newby

Gmail for Us

2020-04-25

My overall experience is for storing contact information only.

Pros

This app helps us combine all of our important contact information in one place.

Cons

When we use it to store large quantities of data or contact information, it is very "TIME CONSUMING".

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Cristiano Dri

Very good tool

2018-09-28

Pros

It's easy to share contacts between multiple accounts Synchronizations works very well

Cons

The user interface should be improved.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Gapps Experts


Hi Cristiano,
Thanks for your feedback!

Could you tell us what exactly you think should be improved in the user interface so we can work on it and make your experience better? It is precisely feedback like yours that help us to take the solution to a higher quality every time :)

Read more
Bethany Ellis

Simplifies life daily

2020-02-16

I have realized how to put my contacts into categories to make it so much easier to share certain i formation with the target contacts needed.

Pros

I deed helpful with organizing emails and frequently used contacts. Which on a daily us do useful and huge time saver.

Cons

I have no complaints in over two years of using this particular flatform.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jonathan Esarey

Quick access

2019-11-19

In our company we have well over 900 individuals within the building that we may need to contact at any given time.

Pros

Able to find the right contact almost instantly even if I'm not 100% sure of their name.

Cons

Provides contacts and multiple emails if needed.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brooke Ludwig

Love Gmail

2020-07-05

as a company we can all share our contacts with each other

Pros

Apps is easy to use and I can customize it any way I want

Cons

There is not anything that I can find to not like.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Silas Lee

Shared contacts for Gmail

2019-12-09

Overall Shared contacts with Gmail have saved me from losing a lot of data.

Pros

I like when I buy a new phone and I know that I can sync my contacts to my new phone through shared contacts for Gmail.

Cons

I do not like how I can delete a contact from my phone and it still syncs with my new phone because it is still synced to Gmail.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Kristen Tenore

Shared Contacts Review

2018-12-29

Pros

It makes contact sharing between my boss and I easy, especially when I have to respond to emails.

Cons

Gmail is not always user-friendly and can be confusing to navigate. For people who are not computer-savy, it may take a while to adjust to it.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Gapps Experts


Hi Kristen,
Thanks for your review! We're glad the app worked for you.
Could you contact us in order to let us know which problems you're experiencing with Gmail when it comes to our app?
We'll be more than glad to help you out :)


Read more
Colin Thompson

Shared Contacts for Gmail.

2019-09-23

Pros

This app has helped sync our Gmail contact groups from our River City Boat Sales group email very quickly.

Cons

I haven't experienced anything negative at this time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Higher Education company, 10001+ employees)

The best app to share contacts

2019-09-15

My overall expereince is great with Shared contacts for gmail !

Pros

Its easy to share the contacts. system automtically share the contacts.

Cons

I honestly have no complaints about shared contacts for Gmail.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Real Estate company, 1-10 employees)

Essential Tool for Business and Other Organizations

2018-08-28

Pros

Shared Contacts for Gmail allows you to easily share your contacts, but most importantly your Groups of Contacts.

Cons

Shared Contacts is a great reason for those around you to switch to google.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Holly Haller

Shared Contacts

2020-07-08

Pros

Very easy to use. Can add a significant amount of people on at one time

Cons

Will sometimes duplicate contact records

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Hospital & Health Care company, 1001-5000 employees)

Never Lost Your Contacts

2020-04-12

MY experience is un-explainable because since my kid days I am still using Gmail Shared Contact features to store for all my contactability needs.I still have details which were used long long ago ,decade almost i should say.

Pros

Gmail shared contacts is one of the easiest tool one would ever imagine that value you contacts with ease with absolute security.It never let your contactablity go away from yourself.It is so easy that if you ever used a contact details using this source to communicate with anyone than no matter what happens it will always be there however details need to be synced..I think 80% of people as a computer user is very much aware what a shared contacts gmail is .and It is exceptional because it touches millions of people around the world by giving a opportunity and value every contactability one has ever used keeping everything easy.

Cons

The lease I like about it is, the customer service response because as per my personal experience it took three long days to respond any little query over a simple glitch occured .We are in 21st century and it is not appreciable in such a fast pace world.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Dyllan Alvarez

Easy to view new Contact!

2017-12-13

Pros

I enjoyed using this when I had to convert all my contacts to my new email.

Cons

It could take up to about an hour depending on how many contacts you are rolling over or sending to another account.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No

Response from Gapps Experts


Hi Dyllan,
Thanks for reviewing our product!
It certainly make us very happy to know that the solution helped you to convert all of your contacts and share in an easier way.

Regarding the sync time, have you tried our sync booster Chrome extension? This one is available to all the Enterprise Shared Contacts for Gmail® users and will detect any change in your shared contact groups to trigger the sync process in the Shared Contacts for Gmail® App faster!
Here's an article about it: http://blog.gmailsharedcontacts.com/2017/12/waiting-is-out-instant-synchronization.html

Also, remember that if you're not in the Enterprise plan, you can always hit on the sync button manually for faster results :)

Read more
Anonymous
(Media Production company, 1001-5000 employees)

Dodgy

2019-08-20

GAppsExperts support staff could not explain why the app has such high Data Access requirements.

Pros

Seemed to do everything we wanted it to do. 2-way shared contacts sync was what I was after.

Cons

Huge security threat. Its security overreach gives it permission to potentially destroy your entire G Suite domain.

Rating breakdown

Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Megan Evans

Sharing is caring

2019-12-10

This software is so easy to use you don't even realize you are using it anymore.

Pros

What I like most about this software is the ease and convenience of all your contacts already being synced into all the Google softwares, the ease and convenience if sharing contacts with documents, spreadsheets is perfect.

Cons

For this software I haven't really experienced any cons as it is a very effective software doing exactly what it says it will

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more