accesso ShoWare Pricing Plan & Cost Guide

accesso ShoWare

Build Loyal Patrons and Maximize Ticket Sales.

4.64/5 (47 reviews)

accesso ShoWare Pricing

Free Trial: Available

Pricing is available on enquiry.

Competitors Pricing

YourMembership

Pricing model: Subscription
Free Trial: Available

Pipeliner CRM

Pricing model: Subscription
Free Trial: Available

Less Annoying CRM

Starting from: 15.00/month
Pricing model: Subscription
Free Trial: Available

Alchemer

Starting from: 49.00/month
Pricing model: Free, Subscription
Free Trial: Available (No Credit Card required)

Zendesk Sell

Starting from: 19.00/month
Pricing model: Subscription
Free Trial: Available

accesso ShoWare Pricing Reviews

Pros

  • The ease in navigating the site and especially the ability from them to select their own seats online 24/7 is what I hear about the most. My true appreciation is for their technical support.Kathy F.Read the full review
  • A terrific system, affordable, effective, and always current with new features added regularly like Facebook sales or mobile ticketing site.Larry T.Read the full review
  • We were the very first customer of ShoWare so we have seen the product/software grow since 2004. The ease of use has reached a wonderful level.Lauren M.Read the full review

Cons

  • As with most systems, the inability to change the delivery method on a completed order and not being able to do a partial refund seamlessly can be a bit of a burden.Brian K.Read the full review
  • The concert tickets are also sold on the system but customers get confused by the basket.Debbie M.Read the full review
  • ShoWare generates reports on ticket sales etc, but that isn't integrated into our other databases. We struggle managing that data, but that isn't exactly a limitation of the software.Verified ReviewerRead the full review
100%
recommended this to a friend or a colleague

11 reviewers had the following to say about accesso ShoWare's pricing:

Daryl L.

Great Software! Best Customer Service!

Used daily for 1-2 years
Reviewed 2017-10-17
Review Source: Capterra

Training, flexibility, excellent customer service and value, value, value!

Pros
We have more than pleased with the flexibility of ShoWare as well as its stellar customer service! When we initially planned to use the system, the training was beyond what I've experienced with any other vendor. Our employees were initially a little intimidated by such a powerful system but once they realized how easy it really is to use, they LOVE it! We have employees who look forward to selling tickets on ShoWare because it is so easy and so intuitive. We are not a huge venue...as an HOA we bring in individual shows as well as season packages. We see the value because we are able to market to residents as well as the surrounding community using ShoWare. We also love the fact that upgrades are regularly introduced with advance notice. We looked at a variety of ticketing options but ShoWare won hands down. Post go-live, their customer service continues to be a winner in our book! And, yes, I love ShoWare as a customer too!

Cons
We needed a system which could accommodate the various seat maps and configurations we use as well as sell season tickets to patrons. If what you need is general admission ticketing for one or two events, this software would be overkill.

Response from accesso


Hi Daryl,

Thank you for your review! We know that switching ticketing systems can be intimidating so we're glad to hear that the training and onboarding process went so smoothly for you and your staff, and that you continue to enjoy excellent customer service! Thank you again for sharing.

- accesso

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Steve F.

Showare is a great value for the money

Used daily for 2+ years
Reviewed 2018-11-28
Review Source: Capterra

Selling ticket on line and up selling to the patrons as they are buying one show and might be interested in other upcoming shows. Our accountant is much happier with the reports and the ease of use pulling information from the system to balance the daily books.

Pros
The ease of training new people on the system. Our patrons love the online purchase procedure. The ease of setting up a season and individual shows for sale. The reports cover almost everything you can imagine and you can also have them customize reports (at a cost of course) but it is well worth the value.

Cons
I mentioned the reports are great, but there is always room for improvement and could always add more reports as you never know what you are going to need next.

Response from accesso


Thank you for your review, Steve! So glad to see you are utilizing the up-selling features of accesso ShoWare to drive sales. If you have suggestions on future reports please let us know!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Mikala T.

Total control

Reviewed 2015-03-30
Review Source: Capterra

If you have a strong comfort level with technology, and insist on having control over your functions (pricing codes, online fees, passwords, images, seating chart changes, custom scaling, etc.), then this product is an excellent match. The accesso ShoWare team is progressive, creative, responsive, and understand the day-to-day challenges of the Box Office.

Response from accesso


Hey Mikala! We appreciate the kind words and hope your online sales continue to increase with ShoWare! Cheers to increasing online ticket sales!

Rating breakdown

Ease of use
Customer support

Minimize review

Amanda S.

Ease of use paired with helpful and genuine customer service.

Used daily for 2+ years
Reviewed 2018-11-30
Review Source: Capterra

We our very pleased with the software and appreciate the team at accesso ShoWare! Items such as setting up multiple dynamic pricing changes in advance and being able to hit "enter" after a keyword search (which might seem minor) are small pieces of continuous upgrades that are huge time savers and continue to grow our excitement for the product.

Pros
Being new to the industry 4.5 years ago, accesso ShoWare is the only ticketing software I have used, and I couldn't imagine using anything else! Box Office associates and patrons alike find it very easy to navigate. After our venue decided to make some big changes to the seat numbering over the summer, our client services rep was very thorough and patient in helping me navigate through the process. What could have been a cumbersome project was made much easier due to his efforts.

Cons
A lot of patrons forget passwords/change email addresses, etc. and create new accounts instead updating their current account(s). I would love to be able to merge duplicate patrons accounts together.

Response from accesso


Hi Amanda, Thank you for your review! We're glad to see that our continuous user experience improvements are making a difference in your day-to-day operations -- we're huge fans of saving time, too! If you have ideas for other features please don't hesitate to reach out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Angela M.

Love working with ShoWare products especially the new updates.

Used daily for 2+ years
Reviewed 2017-09-19
Review Source: Capterra

Pros
The best pro about this software is the user friendly, easy to navigate and most important, I really like the user friendly help tab. The help tab gears you in the right direction when you need that quick refreshing of how to do or understand something your forgot.

Cons
One thing I can say I would like to see an update on is when patrons enter a code, and the prices automatically change instead of using a drop box which to many can become very confusing, especially to elderly or non computer users.

Response from accesso


Hi Angela, Thank you for your review! We¿re happy to hear that you find our solution so user-friendly. We do actually have the automatic price change feature as part of our new Streamlined Checkout, and we¿ll have your Client Services Manager contact you soon to review and help with any other questions. Thanks again!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Jay L.

ShoWare is GREAT!

Used daily for 2+ years
Reviewed 2018-11-30
Review Source: Capterra

organized ticketing, membership, donations and sponsorship values in ONE PLACE. Not multiple platforms. We have been happy for a long time with ShoWare!

Pros
Easy to use. Very intuitive. Handles all aspects for our non-profit PAC.

Cons
Sometimes can be a bit buggy, but the customer support is quick and helpful!

Response from accesso


Thank you for your review, Jay! We are happy to see that accesso ShoWare is working well for your non-profit performing arts center!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Larry T.

accesso ShoWare

Reviewed 2015-03-16
Review Source: Capterra

A terrific system, affordable, effective, and always current with new features added regularly like Facebook sales or mobile ticketing site. Best of all the people behind it are always ready to help you learn something or to just verify a best practice. I would totally recommend this product!

Response from accesso


Hey Larry! We appreciate the review ! Please know that we are here if you have any additional questions!

Rating breakdown

Ease of use
Customer support

Minimize review

Katie S.

Switching to accesso Showare was the best decision we made!

Used daily for 2+ years
Reviewed 2017-10-12
Review Source: Capterra

We have seen more patrons, more effective marketing strategies, faster sales, and many more benefits from this software.

Pros
accesso Showare is a great program which made our theater's ticketing process more efficient, effective, and allows us to spend our time focusing on great customer service. The fees are affordable, and the ease of use is unbeatable. We love the customer service they provide us too. Our patrons can pick their seats, make donations, and search our schedule with ease. Our staff can ring sales, take orders, and print tickets seamlessly. We would (and often do) recommend it to anyone.

Response from accesso


Hi Katie, Thank you for your review and for recommending us! We're glad to hear both you and your patrons are finding our accesso ShoWare solution to be user-friendly, efficient and effective. It's great to hear that Staller Center has been able to attract more patrons and create effective marketing strategies with our software, too! Thanks again for sharing.
- accesso

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Arnie S.

Much more than just ticketing

Reviewed 2015-03-16
Review Source: Capterra

accesso ShoWare give my business everything I could ask for in a ticketing software and much more. For a small but flexible venue, accesso ShoWare gives us the ability to have multiple seat maps and forced table sales, eliminating odd tickets and lost revenue. Simply, their customer service is a relationship. If you have a question, or issue, you pick up the phone and within minute you are speaking to your account representative who is familiar with you, your venue and your needs. This software has left nothing and is continuously being enhanced. Our website integration was as smooth as we could have ever imagined and the affordability is appreciated.

Response from accesso


Thanks for taking the time to write a review Arnie! We appreciate your feedback and your business!

Rating breakdown

Ease of use
Customer support

Minimize review

John V.

The "almost" perfect fit for your ticketing needs.

Reviewed 2015-03-20
Review Source: Capterra

I say almost mainly because as all grown ups know, nothing is actually perfect. However accesso ShoWare does come close in many ways. It's overall a user friendly product, easily teachable to use to ever changing staff if your a University. Like all web based ticketing systems the adjustments that you may need to make if an error is made in certain modules can be a bit frustrating. This is where accesso Showare's 5 Star Customer Service shines through. Not only is the account management team knowledgeable , efficient, and friendly. The company as a whole is firmly dedicated to improving the product based on the actual needs of their clientele. I find that very refreshing. Although not all input is able to be incorporated. accesso Showare's production team will keep it in mind for future releases and you may be very pleasantly surprised to see your venue idea added to a broader upgrade feature. Overall a great value and a worthy investment for venues of any size.

Response from accesso


Thanks for taking the time to write a review John! We love working with you and the Brooklyn Center for the Performing Arts!

Rating breakdown

Ease of use
Customer support

Minimize review

Steve F.

Easy to train volunteers and to pull reports. Gets the information I need.

Used daily for 2+ years
Reviewed 2017-11-17
Review Source: Capterra

knowing that our sales are being recorded in a safe and secure method.

Pros
Ease of use. Friendliness and helpfulness of support and sales teams. Much better reports from the old system we used prior to conversion. More flexibility for online offers. Much better response from our clients on the ease of use during online purchases. Better subscription processes. When I discover a "bug" in a procedure, the team is there to help resolve the issues. Flexibility of changing things on the fly. The support team is always willing to put in our suggestions we might have to improve the system when we might find things that others might be able to use as well.

Cons
With every system I have used in my 30 years in the ticketing industry there are always things that one would wish the new system to do. Some ideas coming from other systems, to others coming from volunteers, staff and administration asking if the system can do "this". After working on several different platforms, I know there is not a perfect system that can accommodate every need. Being a non-profit organization with limited funds it is sometimes too expensive to customize reports which results in having to run several reports to get all the information that I need and combine them into one for the administration, but I appreciate the reports are there that give me the information I need.

Response from accesso


Hello Steve,

Thank you for taking the time to review us on Capterra! We are glad that you find our accesso ShoWare solution easy to use, and it's great to hear that your patrons are enjoying it as well! Thanks again for sharing.

- accesso

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review