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Value for money rating
4.6
/5
331
Price starts from
Free
What users say
Price starts from
10
/user
Per month
Pricing model
Free trial
Price starts from
20
Per month
Pricing model
Free trial
Price starts from
49
/user
Per month
Pricing model
Free trial
Price starts from
150
Per month
Pricing model
Free trial
Price starts from
200
/user
Per month
Pricing model
Free trial
Fiona N.
Education Management, 51-200 employees
Used monthly for 6-12 months
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It was easy to set up. The cost per ticket was industry standard.
This worked great for ticketing, and payment management.
Very difficult to connect square to the event. We had to run two accounts for payments, one for the presales and one for at the event
Hi Fiona, thanks for your review of Showpass! We're glad to hear you found our ticketing and payment management features useful. I'm sorry to hear that connecting Square was difficult for you, we'll pass on your feedback to our team. In the meantime, if you have any other questions or suggestions, please don't hesitate to reach out to us at support@showpass.com.
Verified reviewer
Events Services, 1-10 employees
Used other for 6-12 months
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Above all else, their customer service is NEXT LEVEL. Always patient and take the time to explain pricing, all features, and hardware available.
Love ease of training and simple yet effective app!
Can drain battery life pretty quick on devices... but easily fixable with a portable battery pack!
Sheena B.
Arts and Crafts, self-employed
Used daily for 6-12 months
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good overall experience
single event builds are easy - i like being able to customize ticket text and confirmation emails
recurring events are tedious to build recurring events are listed out of order in organizer info & widgets small programming errors arise for recurring events wish there were more price options, by donation wish there was google calendar integration
Hi Sheena, Thanks so much for your review. We're happy to hear that you have been able to make use out of our customizable ticket text and confirmation emails. We're always looking to make our software to be as user-friendly and seamless as possible. We will definitely take your comments into account. -Showpass
JEFF K.
Hospitality, 5,001-10,000 employees
Used other for 1-2 years
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As noted above, Showpass is currently showing a sense of care and concern with the pandemic coronavirus by giving their clients a sense of less worry as events are being cancelled or postponed. Truly stepping out front to ensure credits, refunds and a general sense of compassion as we all endure this terrifying time in our world. Their commitment to our ( me as a user ) safety and well being with minimal losses that are out of our general handling are exactly what Showpass is playing a larger role in. This gives a lot of us a sense of satisfaction and excellent customer service. They are a large leader in event sales and in the scope for people putting on these events as well. They keep us a little calmer by showing how well they value their clients.
I wanted to express gratitude as it plays out in Today's current situation with covid-19 and the health and safety of event goers. I am purely a user and have not used my showpass account in quite some time. Aside from having excellent event purchase options and tickets to the best, I have seen what a positive position the company is taking to put some peace of mind to those of us scared by or impacted by the current coronavirus outbreak. This company is showing that we ( the clients) matter by backing ticket sales with refundable options or to back out by choice with virtually no penalty. Truly a step above by alerting their client list rather than by having us do the work.
I like the layout and in this particular review noted very positive aspects. As a user there are basic little things that might give me a sense of lesser satisfaction - pricing for events as an example-but there isn't anything on a larger scale at this time that bothers me.
Baran F.
Events Services, 11-50 employees
Used monthly for 2+ years
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We've tried many different ticket companies for our events in the past and Showpass is by far the best with the greatest customer support. The software is constantly evolving and progressing which we love. The team listens to our feedback and we often see the response to that feedback integrated into the software shortly after.
The software integrates beautifully with our website, allowing us to keep our visitors on our site without redirecting them to a third party page. The software is very flexible allowing detailed customization specific to your event and ticket process. The team at Showpass do a great job to ensure the software is current with the latest in technology. Last year we integrated Showpass with Facebook for the first time and it worked great. The support and team backing this software is one of the greatest assets. Quick to respond, very helpful, and can always find a solution to a problem.
The POS system is somewhat lacking and can be cumbersome when attempting to use the software for sales live at the event. Every year new features are added which helps improve it, but it could still be better. Sometimes the way we have to set up our ticket packages and pricing forces us to create multiple events per event, which results in the beautiful built in reporting system not being as intuitive as we'd like.
Trevor H.
Music, 1-10 employees
Used other for 2+ years
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The overall ease of use and ability to have emoloyees sell tickets through the site is an outstanding benefit over every other site. The service fees are lower than any other site I've felt with and create alot more sales due to it being cheaper to sell tickets.
I have nothing I can list as a con about showpass.
Christina C.
Government Administration, 10,001+ employees
Used other for 1-2 years
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Customer support was very responsive and friendly. Lots of options for pricing promotions and discounts. Easy to use interface. Local, Calgary-based business.
Ticket bundling and group packages need to be done from the backend by Showpass staff. Was a bit tedious to always contact them when I needed to get these sorts of tickets set up.
Aliyah W.
Civil Engineering, 501-1,000 employees
Used weekly for 1-2 years
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Very easy to use and fast. And will contact you if there is a problem with your purchase
Very easy to access tickets for events near me and at a very cheap price.
Nothing. To me everything worked well and was very easy to use.
Liz D.
Hospital & Health Care, 51-200 employees
Used other for 1-2 years
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Great experiences! Never had an issue with any of it!
This product is easy to use, quick transactions, emailed promptly, low fees and helpful customer service!
As a user I found it quick and easy and didn’t see any faults with any of my transactions.
Haifeng S.
Banking, 10,001+ employees
Used monthly for 2+ years
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Great app for managing your tickets and online check-in to events, which makes travelling so much easier than walking with your itinerary.
Able to add tickets to apple wallet. Able to print tickets at home. Online check-in. Exclusive tickets and season passes.
pricing could be cheaper. Implement better mapping.
Hi Haifeng, thanks for the review!
Oliver P.
Music, 11-50 employees
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Top notch, love the low service fees
Everything is very easy to use including the app which helps with check ins and stats while away from the desktop
Not many cons. Some question take awhile to respond from reps but our main person [SENSITIVE CONTENT HIDDEN] is amazing. Always hear back ASAP even over the holidays :)
Hi Oliver, we're glad to hear you find Showpass so easy to use! We'll take your feedback on response times back to the team. We're rolling out new chat support fairly soon which will allow you to get answers to questions sooner and connect with our team in real-time. :)
Ivo A.
Automotive, 11-50 employees
Used daily for less than 6 months
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easy to use helpful to manage from time to time yo get a good product
cost at time like this we look to make saving when needed
Don M.
Machinery, 51-200 employees
Used monthly for 2+ years
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Easy to use. Affordable pricing and lower additional fees than Ticketmaster.
Can't think of any cons. Pretty stratighforward.
Brea M.
Computer & Network Security, 10,001+ employees
Used monthly for 1-2 years
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It’s been a good experience, I have used it for a lot of festivals and plan to continue to use it
I like how fast and easy it is to use for people of any technological skill levels
I least like the fees. They are fairly expensive fees when buying tickets
Verified reviewer
Publishing, 1-10 employees
Used monthly for 1-2 years
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It makes organizing and finding events accessible for small businesses or individuals who aren’t technologically savvy.
The pricing is a bit high for the standard plan
Noor E M.
Telecommunications, 51-200 employees
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It is very easy to use! Everything is super detailed and pretty self explanatory.
The pricing is not as competitive and sometimes it may be hard to navigate through
Thank you for your honest feedback, Noor. We're constantly trying to improve the usability of our product and make it as simple as possible for everyone!
Steph R.
Retail, 5,001-10,000 employees
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I’ve always had great experiences using showpass.
Very user friendly. I like that they give you the option to filter pricing so you can stay within budget!
I didn’t find anything that I particularly dislike about this software.
Kristie H.
Utilities, 11-50 employees
Used other for less than 6 months
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Super easy app/website to use, is pretty straightforward. I sold tickets from here and have bought from show pass as well. Cheaper tickets for sure.
I never had any problems with showpass. It was always good when I used it.
Carole N.
Warehousing, 10,001+ employees
Used weekly for less than 6 months
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It's very easy to use with low fees. It's great at keeping track of all of your events.
It's all good nothing I don't like about Showpass.
Nini S.
Cosmetics, 10,001+ employees
Used monthly for less than 6 months
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I love the simplicity of the site. Easy to navigate. Perfect pricing for tickets!
I don’t really have any cons. Like I stated the pricing was the best compared to other sites. The checkout was easy!
Kayla w.
Consumer Goods, 11-50 employees
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It has been overall easy. I wish I didn’t have to make an acount though
That I can print my tickets at home quickly and see more similar events
I don’t like the extra fees added on the ticket cost
Amanda N.
Construction, 11-50 employees
Used monthly for less than 6 months
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This is easy to use and we like it. It is very user frieny.
I am happy so far with it abd have not had any issues.
Alex K.
Transportation/Trucking/Railroad, 51-200 employees
Used monthly for less than 6 months
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The final price is included so I won’t be blind sided
Little confusing to navigate at first but better over time
Ella Y.
Hospital & Health Care, 10,001+ employees
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Ok
Easy to buy and electronic use of tickets
Cost past the trial too high and features not as good as others
Hamza G.
Architecture & Planning, 201-500 employees
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Good
great value and easy to navigate through
Nothing specific in general. Need more recognition.