Showpass Pricing

The software integrates beautifully with our website, allowing us to keep our visitors on our site without redirecting them to a third party page. The software is very flexible allowing detailed customization specific to your event and ticket process. The team at Showpass do a great job to ensure the software is current with the latest in technology. Last year we integrated Showpass with Facebook for the first time and it worked great. The support and team backing this software is one of the greatest assets. Quick to respond, very helpful, and can always find a solution to a problem.

The POS system is somewhat lacking and can be cumbersome when attempting to use the software for sales live at the event. Every year new features are added which helps improve it, but it could still be better. Sometimes the way we have to set up our ticket packages and pricing forces us to create multiple events per event, which results in the beautiful built in reporting system not being as intuitive as we'd like.

Customer support was very responsive and friendly. Lots of options for pricing promotions and discounts. Easy to use interface. Local, Calgary-based business.

Ticket bundling and group packages need to be done from the backend by Showpass staff. Was a bit tedious to always contact them when I needed to get these sorts of tickets set up.

This worked great for ticketing, and payment management.

Very difficult to connect square to the event. We had to run two accounts for payments, one for the presales and one for at the event

Hi Fiona, thanks for your review of Showpass! We're glad to hear you found our ticketing and payment management features useful. I'm sorry to hear that connecting Square was difficult for you, we'll pass on your feedback to our team. In the meantime, if you have any other questions or suggestions, please don't hesitate to reach out to us at support@showpass.com.

Very easy to use. Staff are very helpful when things go wrong and reply to the chat window really fast. Event set-up is largely intuitive, ticket scanning was flawless. Low fees for customers, lots of fees payee selections . Emailing all guests is great. I don't know how much going into the weeds is valuable here, but I can say that this service has been excellent and I would definitely recommend it.

One of the only thing I can think of is that some of the language/terminology isn't clear at first, but the FAQ really helps with that so it's not a real issue. 1 thing I wish was clearer though is that I had to absorb a lot of fees in order to do full refunds for a cancelled event. I was told I would be invoiced. It wasn't super clear to me in all the reporting exactly what amount was what I paid. The breakdowns are numerous, there's a lot of info which is great, but that one thing wasn't clear to me. For my year end, doing my taxes, it would be nice to demonstrate that amount separately instead of it being included in the rest of the overall amounts. Support emails aren't replied to quickly, but then again the chat window is extremely fast and much more efficient for dealing with multiple issues at once, so forget that, I'm looking for flaws where there haven't really been any. None of this is really a big issue.

I wanted to express gratitude as it plays out in Today's current situation with covid-19 and the health and safety of event goers. I am purely a user and have not used my showpass account in quite some time. Aside from having excellent event purchase options and tickets to the best, I have seen what a positive position the company is taking to put some peace of mind to those of us scared by or impacted by the current coronavirus outbreak. This company is showing that we ( the clients) matter by backing ticket sales with refundable options or to back out by choice with virtually no penalty. Truly a step above by alerting their client list rather than by having us do the work.

I like the layout and in this particular review noted very positive aspects. As a user there are basic little things that might give me a sense of lesser satisfaction - pricing for events as an example-but there isn't anything on a larger scale at this time that bothers me.

single event builds are easy - i like being able to customize ticket text and confirmation emails

recurring events are tedious to build recurring events are listed out of order in organizer info & widgets small programming errors arise for recurring events wish there were more price options, by donation wish there was google calendar integration

Hi Sheena, Thanks so much for your review. We're happy to hear that you have been able to make use out of our customizable ticket text and confirmation emails. We're always looking to make our software to be as user-friendly and seamless as possible. We will definitely take your comments into account. -Showpass

- Price: ShowPass provides a robust set of features for the price. - Customer Support: The ShowPass team is outstanding at supporting clients, including having a dedicated point of contact and high responsiveness. - Simple basic interface: It offers an easy and quick setup of events with options to include advanced features.

- Too basic food, beverage and retail components: These could be expanded to allow for more control over the sale of items during events. Also, POS capabilities are very limited.

The overall ease of use and ability to have emoloyees sell tickets through the site is an outstanding benefit over every other site. The service fees are lower than any other site I've felt with and create alot more sales due to it being cheaper to sell tickets.

I have nothing I can list as a con about showpass.

It is a cost-effective ticket selling option for small businesses looking to have public events.

Some of the features are hard to figure out

Very easy to access tickets for events near me and at a very cheap price.

Nothing. To me everything worked well and was very easy to use.

This product is easy to use, quick transactions, emailed promptly, low fees and helpful customer service!

As a user I found it quick and easy and didn’t see any faults with any of my transactions.

Showpass is very easy to use, simple, quick and efficient.

Only con is the cost, cost is more than reasonable though in comparison to other similar providers.

Able to add tickets to apple wallet. Able to print tickets at home. Online check-in. Exclusive tickets and season passes.

pricing could be cheaper. Implement better mapping.

Hi Haifeng, thanks for the review!

Everything is very easy to use including the app which helps with check ins and stats while away from the desktop

Not many cons. Some question take awhile to respond from reps but our main person [SENSITIVE CONTENT HIDDEN] is amazing. Always hear back ASAP even over the holidays :)

Hi Oliver, we're glad to hear you find Showpass so easy to use! We'll take your feedback on response times back to the team. We're rolling out new chat support fairly soon which will allow you to get answers to questions sooner and connect with our team in real-time. :)

Convenient, good UI/UX, easy to coordinate event ticketing

Very expensive, sometimes turns out to be an unaffordable option for a student org.

Love ease of training and simple yet effective app!

Can drain battery life pretty quick on devices... but easily fixable with a portable battery pack!

easy to use helpful to manage from time to time yo get a good product

cost at time like this we look to make saving when needed

Easy to use. Affordable pricing and lower additional fees than Ticketmaster.

Can't think of any cons. Pretty stratighforward.

I like how fast and easy it is to use for people of any technological skill levels

I least like the fees. They are fairly expensive fees when buying tickets

It makes organizing and finding events accessible for small businesses or individuals who aren’t technologically savvy.

The pricing is a bit high for the standard plan

It is very easy to use! Everything is super detailed and pretty self explanatory.

The pricing is not as competitive and sometimes it may be hard to navigate through

Thank you for your honest feedback, Noor. We're constantly trying to improve the usability of our product and make it as simple as possible for everyone!

Very user friendly. I like that they give you the option to filter pricing so you can stay within budget!

I didn’t find anything that I particularly dislike about this software.

Super easy app/website to use, is pretty straightforward. I sold tickets from here and have bought from show pass as well. Cheaper tickets for sure.

I never had any problems with showpass. It was always good when I used it.

Simple to learn, affordable, does the basic job, decent support

Inability to change some settings after an event goes live (ex: seller commissions), and funds withheld after events end