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Silent Auction Pro vs Donorbox Comparison

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Overview

Category Leaders

Complete online silent auction software for non-profits with live event management, fundraising, and ticketing built-in

Category Leaders

Donorbox is an embeddable, localized donation form / plugin for websites, designed to encourage recurring donations with...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

312

66

1

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5

4

3

2

1

83

16

5

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

I also want to note that the support team is outstanding and I was extremely satisfied with the helpful and knowledgeable service.

DW

Dawn W.

The one thing that impressed both my co-chair and I was the amazing customer support. The people we spoke to knew their product and provided the help we needed.

KJ

Kathy J.

It created a appealing site for our on-line auction. The support was amazing, turn around time in minutes, it was like having someover your shoulder.

CA

Carolee A.

Pros

They have been an incredible tool for our small nonprofit. The price points are awesome, we love the customer service and it makes sending out giving receipts easy.

NE

Nate E.

We have been using Donorbox as the donation page for our website since we launched the site. We love the software so much its been such a huge help to us.

NB

Nicola B.

I can’t imagine how we would have raised the funds we have and had the opportunities that have been created for us without DonorBox. It’s without doubt the best donation software for charities.

CH

Christine H.

Cons

I had some trouble using the messaging features like emails. Hard time getting it formatted the way I wanted it and it lost some of our graphics after posting.

LS

Linda S.

They had horrible customer service and wanted to know WAY to much personal information about me in order to open an account. But that isn't Silent Auction Pro's fault.

John F K.

If you are looking for a platform on which to manage your silent or live auction – onsite or virtual – look no further.

BP

Bea P.

Cons

I struggled a bit to set up my payment method.

MJ

Marion J.

The boundaries between Donorbox and Stripe weren't clearly defined to me. The fee structure (Stripe and Donorbox) was not very clear in the end - what the rates were and who charged what.

JD

Josephine D.

If you are not technologically proficient it can be a little intimidating.

IS

Iona S.

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review13 days ago

Key features

  • Total features62
  • ACH Payment Processing
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Alumni Management
  • Attendee Management
  • Auction Management
  • Bid Management
  • Billing & Invoicing
  • Buy Now Option
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Cataloging/Categorization
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customer Data Management
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Donation Tracking
  • Donor Management
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Event Management
  • Event Ticketing
  • Event Tracking
  • For Nonprofits
  • Forms Management
  • Gift Matching Management
  • Goal Setting / Tracking
  • Grant Management
  • Inventory Management
  • Invoice Processing
  • Live Auction
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile Giving
  • Online Auction
  • Online Bidding
  • Online Catalog
  • Online Forms
  • Online Giving
  • Online Ticketing
  • PCI Compliance
  • Payment Processing
  • Pledge Management
  • Product Catalog
  • Promotions Management
  • Proxy Bidding
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Seating Map
  • Silent Auction
  • Sponsorship Management
  • Third Party Integrations
  • Ticket Reservations
  • Ticketing
  • Volunteer Management
  • Watch List
  • Website Integration
  • Website Management
  • Total features46
  • ACH Payment Processing
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Alumni Management
  • Attendee Management
  • Auction Management
  • Bid Management
  • Billing & Invoicing
  • Buy Now Option
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Cataloging/Categorization
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customer Data Management
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Donation Tracking
  • Donor Management
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Event Management
  • Event Ticketing
  • Event Tracking
  • For Nonprofits
  • Forms Management
  • Gift Matching Management
  • Goal Setting / Tracking
  • Grant Management
  • Inventory Management
  • Invoice Processing
  • Live Auction
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile Giving
  • Online Auction
  • Online Bidding
  • Online Catalog
  • Online Forms
  • Online Giving
  • Online Ticketing
  • PCI Compliance
  • Payment Processing
  • Pledge Management
  • Product Catalog
  • Promotions Management
  • Proxy Bidding
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Seating Map
  • Silent Auction
  • Sponsorship Management
  • Third Party Integrations
  • Ticket Reservations
  • Ticketing
  • Volunteer Management
  • Watch List
  • Website Integration
  • Website Management

Integrations

  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations17
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk