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Silent Auction Pro vs Fundraise Up Comparison

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Overview

Category Leaders

Online event management software for charitable fundraising, with all the tools you need from start to finish. Great for...

Category Leaders

Fundraise Up is a cloud-based donation management platform designed to help nonprofits collect, track, and manage funds offered...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

449

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

383

5

4

3

2

1

315

66

1

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.9

75

5

4

3

2

1

66

7

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

Excellence experience, great customer support and wonderful tutorials and training features.
The one thing that impressed both my co-chair and I was the amazing customer support. The people we spoke to knew their product and provided the help we needed.
The best feature of Silent Auction Pro is the support. I also loved the ease of sending communications to our bidders.

Pros

I love the donor interface that allows people to choose one-time gifts or monthly. I also love that people are reminded if they do not complete a donation, to ensure maximum ROI.
The smart features like the increase donation suggestions are great. Of course, one of the best features is that it gives our donors the option to cover the credit card processing fee.
Fundraise Up is a great fundraising platform that offers helpful tools and fabulous customer service. My favorite thing about Fundraise Up is its ability to integrate with our CRM software.

Cons

I had some trouble using the messaging features like emails. Hard time getting it formatted the way I wanted it and it lost some of our graphics after posting.
They had horrible customer service and wanted to know WAY to much personal information about me in order to open an account. But that isn't Silent Auction Pro's fault.
If you are looking for a platform on which to manage your silent or live auction – onsite or virtual – look no further.

Cons

What´s more when we had a payment that failed to go through, they notified us of the donor right away so we were able to contact them and encourage them to sort out the problem with their bank.
Having to update emails associated with each campaign is a little annoying.
It was a mess to undo and really could have been avoided if the FRU team had asked better questions.
  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features68
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Alumni Management
  • Auction Management
  • Bid Management
  • Billing & Invoicing
  • Buy Now Option
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Cataloging/Categorization
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customer Data Management
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Donation Tracking
  • Donor Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Event Management
  • Event Ticketing
  • Event Tracking
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • Gift Matching Management
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • Live Auction
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile Giving
  • Online Auction
  • Online Bidding
  • Online Catalog
  • Online Forms
  • Online Giving
  • Online Ticketing
  • PCI Compliance
  • Payment Processing
  • Personalization
  • Pledge Management
  • Point of Sale (POS)
  • Product Catalog
  • Promotions Management
  • Proxy Bidding
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Seating Map
  • Silent Auction
  • Social Media Integration
  • Sponsorship Management
  • Third Party Integrations
  • Ticket Reservations
  • Ticketing
  • Volunteer Management
  • Watch List
  • Website Integration
  • Website Management
  • Total features46
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Alumni Management
  • Auction Management
  • Bid Management
  • Billing & Invoicing
  • Buy Now Option
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Cataloging/Categorization
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customer Data Management
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Donation Tracking
  • Donor Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Event Management
  • Event Ticketing
  • Event Tracking
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • Gift Matching Management
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • Live Auction
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile Giving
  • Online Auction
  • Online Bidding
  • Online Catalog
  • Online Forms
  • Online Giving
  • Online Ticketing
  • PCI Compliance
  • Payment Processing
  • Personalization
  • Pledge Management
  • Point of Sale (POS)
  • Product Catalog
  • Promotions Management
  • Proxy Bidding
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Seating Map
  • Silent Auction
  • Social Media Integration
  • Sponsorship Management
  • Third Party Integrations
  • Ticket Reservations
  • Ticketing
  • Volunteer Management
  • Watch List
  • Website Integration
  • Website Management

Integrations

  • Total integrationsN/A
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations18
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Silent Auction Pro logo

Silent Auction Pro

Awesome Customer Service

Reviewed 2 years ago
Pros

This was our fourth year using Silent Auction Pro. Like so many nonprofits in 2020, we were faced with really two questions: how can we successfully fundraise using mostly social media and how can we put together an event that seemed so foreign at the time, so quickly. While the changes made to the software were helpful and kept us competitive with other organizations, it was Silent Auction's customer service that was the secret sauce. From explaining all the new features to problem-solving, to follow-up reminders, we were able to host a successful fundraising event this year.

Cons

Some things are a little bit clumsy and not as user-friendly as I would like them to be. It would be helpful to be able to change the program colors to be a bit more like our brand. Reports could be more specific or to be able to customize them more.

Vendor response

Hi Laura - thank you for posting your review! As you know we are always working to improve Silent Auction Pro.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Silent Auction Pro logo

Silent Auction Pro

Awesome Product!

Reviewed 6 years ago

I used this software at my kids preschool auctions for three years and now that they are in elementary school, I convinced the staff to try it and we all love it. It is user friendly, intuitive, affordable, and has great customer support. I recommend it highly!

Pros

Ease of use, affordability, bid sheets are clean and professional.

Cons

Credit card set up takes time.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Silent Auction Pro

Thank you Silent Auction Pro

Reviewed 3 years ago

We were under the gun to get something in place prior to our first ever gala. We knew we didn't want people running to sign bid sheets at the last minute (like at our golf outing fundraiser), so this needed to be mobile. Not only did Silent Auction Pro provide this, they turned what we felt was a meager lineup of auction items into our most successful auction ever (both logistically and financially).

Pros

The mobile functionality that allowed us to do away with silent auction bid sheets.

Cons

The initial set up seemed a bit daunting to start, but the exceptional customer support and hand holding made it end up being a great overall experience.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Silent Auction Pro

Great Customer Service

Reviewed 2 years ago
Pros

What I loved the most about the software was the high level of customer service we received from the staff. There was always someone there to give an answer to any of the questions we had, as well as instructional videos on YouTube.

Cons

There were a lot of steps to setting up auction items, but that's only because the system is set up to send letters to the donors as well as the participants

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Silent Auction Pro logo

Silent Auction Pro

Awesome software for non-profit fundraising

Reviewed 3 years ago
Pros

Easy to use and set up, support is unbelievable.

Cons

Would like to see an interface to Stripe

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Silent Auction Pro logo

Silent Auction Pro

Excellent company

Reviewed 4 years ago
Pros

Easy to use both from a administrator and customer point of view

Cons

No cons can not come up with anything we did not like

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Silent Auction Pro

Software for Dummies!!

Reviewed 6 years ago

We were looking to move our auction from a paper and spreadsheet operation into the 21st century of automation. This program fit the bill. We chose this program with less than 3 months which wasn't optimal but it was still very useful to us.

Pros

This software was very easy to learn and use. Any time I had a question or issue I couldn't figure out, support was only a call or email away.

Cons

Would like a better way to keep up with any credit balances.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Silent Auction Pro

Silent Auction Pro

Reviewed 4 years ago
Pros

Great ease of use and set up was a breeze.

Cons

Running reports can be a bit troublesome.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Silent Auction Pro logo

Silent Auction Pro

Awesome Customer Service

Reviewed 2 years ago

With out a doubt a very good software package and great staff to back it up.

Pros

Silent Auction Pro coaches were always available to answer questions, even on the weekends. They are kind, patient and very knowledgeable in answering questions, as well as fixing user errors. Our coach even would even go in and double check our entries to make sure we had set everything up correctly.

Cons

I wish there was a simple manual on how to manipulate the data.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Silent Auction Pro

Outstanding product for the price

Reviewed 3 years ago

Having cloud access for multiple users is a definite plus. It solves all aspects of planning and executing an auction relative to tracking of contacts/donors/donations. Most importantly for me personally is the level of customer service support. They are truly outstanding in getting back to you with answers to your questions. We had several volunteers who needed additional training on the software. The rep spent a lot of time training but didn't charge us for the entire time. Very appreciative of their outstanding level of customer service support.

Pros

Reporting features; cashiering functionality; cataloging versatility; roll up of all data.

Cons

the Help Tutorials are lengthy and may have been written by a programmer rather than an end user?

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Silent Auction Pro

Always Just A Phone Call Away!

Reviewed 2 years ago

Customer support is phenomenal! [SENSITIVE CONTENT HIDDEN] was there for every question we had to help us redesign our event into a virtual one. [SENSITIVE CONTENT HIDDEN] went above and beyond as well, to keep us on track.

Pros

I like how the software allows us to set up our silent action items and baskets.

Cons

I have not had enough experience with all of the aspects of the software to comment.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Silent Auction Pro

We couldn't be happier

Reviewed 6 years ago

We were late getting our silent auction set up but thanks to Silent Auction Pro it still went off without a hitch. The customer service team was outstanding, both in their friendliness and their follow up. We have already recommended Silent Auction Pro to a friend who is in charge of their organization's fundraising event!

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Silent Auction Pro logo

Silent Auction Pro

Great Overall, Raised our amount earned this year

Reviewed 5 years ago

We raised the amount of money overall on our net!

Pros

I like the fact that the software texts or emails you when you have been outbid and that you can pre-schedule texts to go out to all the users on the day of your event.

Cons

In conjunction with the Pros, I dislike the fact that sometimes the system can get a glitch and the texts that get set up ahead of time do not get sent out even though you set them up correctly. Even with this, I'd use the group again.

Vendor response

Hi Molly - thank you for the review. Again, my apologies for the bug in the text messages not going out. That issue has been fixed.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Silent Auction Pro

Our school had great success with Silent Auction Pro!

Reviewed 6 years ago

Our school used Silent Auction Pro for our online auction and ended up saving money on costs as well as making the largest profit we ever had for an online auction. Buyers told us they liked the way the auction items were set up, and that it was easy to bid and find out whether someone outbid them.

Pros

Setting up the auction was easy to do with the software, ie: loading pictures and putting in descriptions. When the auction was over it was easy to see the totals and to charge each customer.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Silent Auction Pro logo

Silent Auction Pro

Make your silent auction so much more successful.

Reviewed 6 years ago

We loved using this software. Each year we have added more and more options. Once learned the system is so helpful and easy to use.

Pros

Ability to see which areas brought in the most profit and the checkout system the night of the event.

Cons

Would like to be able To delete old contacts from current contacts/donors. Ability to clean up the donor list.

Vendor response

Hi Kim - thank you for your review! FYI - you can delete old contacts from the Group > Show All Contacts page or by searching for them. Click the trash can icon on the right. If the contact has donated items in the past or attended your event Silent Auction Pro will archive them instead of deleting them to maintain the integrity of your previous event histories. Either way it will be out of your way. -Jim

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Silent Auction Pro logo

Silent Auction Pro

SAP Review

Reviewed 2 years ago

Overall the silent auction pro team was SO helpful. When things got tough, they were always one phone call away to walk me through a feature or assist with whatever we needed.

Pros

The customers' ease of using the auction features of silent auction pro. Once everything is added in, it is pretty much hands off for the admin side while the auction is open.

Cons

The set up, but it was a one time issue and the team was so helpful is getting everything situated.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Silent Auction Pro logo

Silent Auction Pro

Great auction software for our small congregation

Reviewed 2 years ago

We used Silent Auction Pro to host our annual fundraiser, which we had never done online. We had to switch models because of the corona virus. It was a great experience and my team and I agree that we will be using them again, even if we switch to an online model. There is a learning curve to setting up the items, but there's a lot of fun features, and we were even able to have a live auction over Zoom. The checkout alone made this auction SO easy. We didn't have to chase people to get their payment, and it was very clear who won what item. This event is really a lot of work, and SAP make the job way easier.

Pros

Silent Auction Pro had a lot of features, and was able to have multiple winners for an item- which was a key for our group. For example we like to try and drive the price up on an item by having only the top 4 winners win on an item, it drives the price up. Other auction softwares were not able to feature this. The support available by the team was incredible. they were always available to answer with questions and walk me through setting up the items.

Cons

I am tech-savy and I felt educated about how to enter items, but there's a lot of clicks and I still messed it up. The support team did a great job to help me but it's just a very clicky software. Even after watching the videos and classes, next auction I will set up a zoom call to have them walk me through a few live ones to make sure it's set up right. There is a learning curve to the software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Silent Auction Pro

Another Successful Event Auction with Silent Auction Pro

Reviewed 2 years ago

Silent Auction Pro has helped Samaritan increase our funds raised from both our large events - golf tournament and gala. The auction system is easy for our guests to use and gets them actively involved in the bidding throughout our event. They system provides easy methods to market the event and to connect with our bidders and donors quickly. The support team is great and is always available quickly to help sort out any issues or questions to keep the event moving. Just a great auction program!

Pros

Easy to use: low cost; great options for auctions, event planning, marketing, donations; helpful support to set up and use the program; allowed us to increase our fundraising revenue for the event; great auction item display options - with clear descriptions, large photos and video options, and easy bidding set up.

Cons

Would like a fast method to register new bidders quickly - and include credit card information.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Silent Auction Pro

Easy to use and Learn

Reviewed 4 years ago

Silent Auction Pro was very easy to use. The staff was easy to talk with and would work with you to find a solution. Silent Auction Pro made our program run much smoother than in past years.

Pros

The software was easy to set up, learn, use and teach. Our members loved how quick check-in/out was.

Cons

There is no app, yet. There is a way to make a shortcut on your phone but some people have difficulty doing it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Silent Auction Pro

This is the second year our agency has used Silent Auction Pro and it is great.

Reviewed 4 years ago
Pros

The silent auction pro software is easy to navigate, has simple forms, help videos and format of website. The staff are extremely friendly and always sending informative emails at the right time.

Cons

The silent auction pro layout of the auction items on the website can use a little touch up from a graphic designer.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Silent Auction Pro logo

Silent Auction Pro

Fundraising Made Easy

Reviewed 2 years ago

We have a fundraiser Every year to help people in our community over the holidays and being able to continue this fundraising was a blessing for the entire community who want to help and the families who receive the help.

Pros

It was so easy for our bidders to register and check out. Loved that it kept everyone notified of who is winning.

Cons

Had a little hic-up understanding the Donation entry and picture taking, but once we had a system, it went very smooth.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Silent Auction Pro logo

Silent Auction Pro

First-time Silent Auction User

Reviewed 6 years ago

Silent Auction Pro made us look like pros even though it was our first auction using software. It was so easy to use and helped me stay organized from set-up to check-out. We were very pleased with the results!

Pros

I like uploading pictures and keeping up with contacts and donors the most. Also, using ID numbers for the items.

Cons

Nothing really that I can think of

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Silent Auction Pro

Software is Extremely Easy to Use

Reviewed a year ago

I loved working with Silent Auction Pro. Their support is phenomenal. Most of the people you talk to were involved with a PTO which is how they got started working with Silent Auction Pro so they were extremely helpful especially since I am using this software to raise money for our PTO.

Pros

I loved that the bidding, sign up, and communication was extremely easy to use. It was as easy as providing a link or QR code to get families signed up for the online bidding. Then the bidding itself was easy and engaging because you will get notified on items you are actively bidding on to tell you if you have been outbid which keeps you actively engaged in the auction! You can also set a max. bid and bid increment and the system will bid on an item for you. In the set up process Silent Auction Pro makes it extremely easy to communicate with your bidders. You can set up email and text notifications in advance so you don't have to worry about sending the day of or before your event. You can schedule out these notifications for the month, etc. leading up to your event.

Cons

It was a little difficult making sure everything looked ok when you switched donor items over to auction items. It usually pulls over details you have in your donor item, but you need to go through and make sure fonts and everything look the same so when people are viewing your auction items everything looks consistent.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Silent Auction Pro

Children's Hospital Fundraiser

Reviewed 6 years ago

Jim was amazing as we only had a few days toget everything set up for our auction. He provided great support before and during the event.

Pros

Auction management was great. The reports were very helpful to see what was popular and how we can improve next time.

Cons

It seemed overwhelming when we first started setting up everything. But after a short time, it was much easier to use than we thought.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Silent Auction Pro

Trinity Rotary Club Annual Gala 2015 worked excellent for our live and silent auctions!

Reviewed 7 years ago

The software was easy to use and most attendees adopted the new process very well. Bidding was definitely up from the prior year and dollars raised up as well. Jim was accessible and helpful as we learned to use the software and the night of the event went well. It was a very good value compared to other competitors and definitely added value to our event.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Fundraise Up

Fundraise Up Actually Helps You Raise More Money

Reviewed 2 years ago

The FRU team has been incredibly helpful in implementing the platform and in putting it to use. We've already had positive results, which we expect will only continue to improve.

Pros

Besides making it simple to customize a fundraiser and add links to your website and social media channels, FundraiseUp makes it easy to get people to become monthly donors. We've increased our numbers in that area in the short time we've been using the platform without any other efforts to encourage montly donations.

Cons

I could always use more options when designing layouts of fundraisers (the user inteface for visitors to our website). We use OneCause for our online auction and gala ticket sales. It would be great if this functionality was added at some point.

Vendor response

Thank you, Penny! We love hearing about the increases in monthly donors... we're often hearing 2-4x faster acquisition/growth rate of monthly using Fundraise Up. We're just glad that this ultimately will benefit more of the animals that you all work hard to take care of. :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fundraise Up

Top Notch Support

Reviewed 2 years ago

[SENSITIVE CONTENT HIDDEN] is the best Onboarding and Support Manager we could have been paired with to understand if Fundraise Up was the integration for us to go with and to help us every step of the way to going live. [SENSITIVE CONTENT HIDDEN] has been professional, understanding, knowledgeable, and able to help us navigate getting ready to go live with online giving in the midst of a CRM conversion. [SENSITIVE CONTENT HIDDEN] went above and beyond for us when he took time outside of work hours to help us - which he did not have to do. FRU has a customer-focused, servant leader with [SENSITIVE CONTENT HIDDEN]. We're thrilled to have a platform that has all the bells and whistles, but also to have a pro like [SENSITIVE CONTENT HIDDEN] in our corner.

Pros

Where do I start? There are features like: the 'heart' that beats, flutters, and captures attention in multiple elements; the AI on monthly giving configurations and requests; the dashboard of metrics; and, well, really all of it. It is light years ahead of the Online Express form that we were activating through NXT.

Cons

No cons to report. We've just started with FRU.

Vendor response

Tiffany, thanks so much for sharing your experience with Fundraise Up! We are incredibly excited to partner with you and the work you're doing. Welcome to the #FunFam!