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Silent Auction Pro vs GivingTools Comparison

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Overview

Category Leaders

Online event management software for charitable fundraising, with all the tools you need from start to finish. Great for...

GivingTools is an online giving solution that raises the bar for flexibility, interface, and value. Plans start at $0/month....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

449

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

383

5

4

3

2

1

315

66

1

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.8

55

5

4

3

2

1

42

13

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Excellence experience, great customer support and wonderful tutorials and training features.
The one thing that impressed both my co-chair and I was the amazing customer support. The people we spoke to knew their product and provided the help we needed.
The best feature of Silent Auction Pro is the support. I also loved the ease of sending communications to our bidders.

Pros

Great experience, good choice for small nonprofits who want an easy way to host donation pages on websites and have a professional user experience.
It looks professional, easy to add to website, easy for donate to navigate original donation. Ve always had amazing customer service experience with this company.
We've been very satisfied with the product and service of Giving Tools. It's been well worth the monthly cost to have a good experience with a company who is responsive to our needs.

Cons

I had some trouble using the messaging features like emails. Hard time getting it formatted the way I wanted it and it lost some of our graphics after posting.
They had horrible customer service and wanted to know WAY to much personal information about me in order to open an account. But that isn't Silent Auction Pro's fault.
If you are looking for a platform on which to manage your silent or live auction – onsite or virtual – look no further.

Cons

If you've found the process confusing and intimidating these are the folks who can show you the way.
Hard to log in; password issues when logging in can be difficult.
I used another software for 8 years - I had a lot to say negative about the use of that one.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review8 months ago

Key features

  • Total features68
  • Accounting
  • Activity Tracking
  • Alerts/Notifications
  • Alumni Management
  • Auction Management
  • Bid Management
  • Billing & Invoicing
  • Buy Now Option
  • CRM
  • Campaign Management
  • Cataloging/Categorization
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customer Data Management
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Donation Tracking
  • Donor Management
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Event Management
  • Event Ticketing
  • Event Tracking
  • For Nonprofits
  • Fundraising Management
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • Live Auction
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile Giving
  • Online Auction
  • Online Bidding
  • Online Catalog
  • Online Giving
  • Online Ticketing
  • Payment Processing
  • Pledge Management
  • Point of Sale (POS)
  • Product Catalog
  • Promotions Management
  • Proxy Bidding
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Recurring Giving
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Seating Map
  • Silent Auction
  • Sponsorship Management
  • Ticket Reservations
  • Ticketing
  • Volunteer Management
  • Watch List
  • Website Integration
  • Website Management
  • Total features23
  • Accounting
  • Activity Tracking
  • Alerts/Notifications
  • Alumni Management
  • Auction Management
  • Bid Management
  • Billing & Invoicing
  • Buy Now Option
  • CRM
  • Campaign Management
  • Cataloging/Categorization
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customer Data Management
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Donation Tracking
  • Donor Management
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Event Management
  • Event Ticketing
  • Event Tracking
  • For Nonprofits
  • Fundraising Management
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • Live Auction
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile Giving
  • Online Auction
  • Online Bidding
  • Online Catalog
  • Online Giving
  • Online Ticketing
  • Payment Processing
  • Pledge Management
  • Point of Sale (POS)
  • Product Catalog
  • Promotions Management
  • Proxy Bidding
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Recurring Giving
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Seating Map
  • Silent Auction
  • Sponsorship Management
  • Ticket Reservations
  • Ticketing
  • Volunteer Management
  • Watch List
  • Website Integration
  • Website Management

Integrations

  • Total integrationsN/A
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations2
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk