Silent Auction Pro Reviews - Ratings, Pros & Cons, Analysis and more

348 reviews

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Mike James

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Worth every penny

Reviewed 4 years ago

We used silent auction pro for the first time last March. They were so helpful. We raised more than any other previous year.

Pros

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Cons

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Keith McLane

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Overall Rating

Ease of use
Customer support

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Top of the Line

Reviewed 5 years ago

Silent Auction Pro is phenomenal. So all-inclusive, so easy to use, and at such an attractive price point. A++!

Pros

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Cons

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Patricia Calder

Hospitality, 1-10 employees

Used other for 1+ years

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Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

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First Time User

Reviewed a year ago

Overall experience was great. Everyone enjoyed the online bidding.

Pros

Very user friendly; customer support always quick and helpful.

Cons

Takes some time to learn the intricacies of the program, so if you have a question about how to do something - call the support line.

Jamison Oishi

Research, 51-200 employees

Used monthly for 2+ years

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Features
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Likelihood to recommend10/10

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Easy to use application

Reviewed 3 years ago

Pros

Easy application to utilize, customer support is also good as they have a reasonable response time.

Cons

The platform can be confusing at first, but after you get used to it, it's not bad. Just a learning curve.

Sharon Bragg

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Fantastic product for the price! Gets the job done!

Reviewed 5 years ago

Product works well and easy to learn. Went from a manual process using spreadsheets and Word to this product. What a life saver!!!

Pros

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Cons

No cons were added to this review

Amy Archipov

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Overall Rating

Ease of use
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So thankful for Silent Auction Pro to help us manage over 450 items at our event on Saturday!

Reviewed 5 years ago

Could not have done this event without Silent Auction Pro. Customer Service is so fast!

Pros

No pros were added to this review

Cons

No cons were added to this review

Andrea Buser

Higher Education, 501-1000 employees

Used other for 1+ years

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Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9/10

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Great Product

Reviewed 8 days ago

It was a good experience overall. Very easy to use and efficient.

Pros

How easy it is to use. User friendly and easy to teach others.

Cons

I had no problem with the software. I will continue to use it in the future.

Leticia Price

Nonprofit Organization Management, 1-10 employees

Used other for 1+ years

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Overall Rating

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Ease of use
Features
Customer support
Likelihood to recommend10/10

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Great Auction Platform

Reviewed 6 days ago

Great experience with support staff especially [SENSITIVE CONTENT HIDDEN]!

Pros

usability and pricing were good but Customer Service was Great!

Cons

Needs some tweaking for multiple events and the multi picture has been added!

Jamie Hollstein

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Overall Rating

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Customer support

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We love it!

Reviewed 5 years ago

We love it! Makes the auction go by so smooth

Pros

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Cons

No cons were added to this review

Anonymous Reviewer

Civic & Social Organization, 1-10 employees

Used other for 1+ years

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Overall Rating

Ease of use
Features
Likelihood to recommend8/10

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Easy to use

Reviewed 2 years ago

Pros

This product was very user friendly - even for those who are not tech savvy.

Cons

There is really not much I didn't like. It was basic and fit the need.

Chelsea Walls

Nonprofit Organization Management, 201-500 employees

Used other for 1+ years

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Overall Rating

Value for money
Ease of use
Features
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Likelihood to recommend10/10

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Time saver!

Reviewed 2 years ago

So easy from the admin standpoint and the user experience.

Pros

This software eliminates the endless paper trail around the silent auction process!

Cons

No complaints- easy to use and saves time

Stacey LaPointe

Used other for 1+ years

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Ease of use
Features
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awesome

Reviewed 3 years ago

Very user friendly especially the support team, they were fabulous

Pros

Easy to use everything is a click away, especially all the reports that convert over to excel. Very easy to use

Cons

No cons were added to this review

Emily Kilduff

Nonprofit Organization Management, 1-10 employees

Used monthly for 2+ years

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Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

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Great Experience with Silent Auction Pro!

Reviewed 4 years ago

We had a great second experience with Silent Auction Pro. Our users really like this interface, and it's easy to work on the back end of the silent auction once you're familiar, too.

Pros

No pros were added to this review

Cons

No cons were added to this review

Anonymous Reviewer

Nonprofit Organization Management, 51-200 employees

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Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

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Useful!

Reviewed 2 years ago

We use this for fundraisers. It's great to have options like mobile bidding and our development specialist loves the help keeping things organized.

Pros

I love how easy it makes organizing our silent auction events.

Cons

I've not had any problems with this software.

Pam Givens

Accounting, 11-50 employees

Used monthly for 1+ years

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Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9/10

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Software for Dummies!!

Reviewed 4 years ago

We were looking to move our auction from a paper and spreadsheet operation into the 21st century of automation. This program fit the bill. We chose this program with less than 3 months which wasn't optimal but it was still very useful to us.

Pros

This software was very easy to learn and use. Any time I had a question or issue I couldn't figure out, support was only a call or email away.

Cons

Would like a better way to keep up with any credit balances.

Anonymous Reviewer

Nonprofit Organization Management, 11-50 employees

Used other for 1+ years

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Overall Rating

Ease of use
Features
Likelihood to recommend7/10

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Silent Auction Pro

Reviewed 2 years ago

Pros

Great ease of use and set up was a breeze.

Cons

Running reports can be a bit troublesome.

Rob Rowe

1001-5000 employees

Used monthly for 1+ years

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Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9/10

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Children's Hospital Fundraiser

Reviewed 4 years ago

Jim was amazing as we only had a few days toget everything set up for our auction. He provided great support before and during the event.

Pros

Auction management was great. The reports were very helpful to see what was popular and how we can improve next time.

Cons

It seemed overwhelming when we first started setting up everything. But after a short time, it was much easier to use than we thought.

Linda Kavan

Higher Education, 501-1000 employees

Used other for 1+ years

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Overall Rating

Ease of use
Features
Likelihood to recommend5/10

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Review

Reviewed 8 days ago

Pros

Not a million screens amongst which to navigate.

Cons

There is a lot of repeat info on each screen. Would be great if information could be streamlined a bit.

David Bryson

Used monthly for 1+ years

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Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9/10

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Easy to use and navigate for our customers

Reviewed 3 years ago

Was able to run a successful online auction

Pros

lots of feature, Easy to setup and add items lots of categories. Nice administration page for your items. Love there a mobile app for people to bid with. Great customers service

Cons

A little pricey but worth it for all the features and customers service, there many things this software can do.

Helen Wald

Nonprofit Organization Management, 11-50 employees

Used monthly for 1+ years

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Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

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100% Recommend

Reviewed 4 years ago

This was our first fundraiser; the customer service for this software is out of this world, the ease of use was fantastic, and the data coordination this software provides is wonderful.

Pros

data coordination, ease of use, customer service

Cons

none thus far

Brian Ruff

Nonprofit Organization Management, 1-10 employees

Used monthly for 1+ years

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Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9/10

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Great service!

Reviewed 4 years ago

Great experience with this group. Our event will be much easier next year now that we have all the info loaded into the system and experience running it "under pressure."

Pros

Easy to learn. Lots of help videos available.

Cons

Bidder numbers and table numbers should appear anywhere you see a contact's info.

Kristina Keener

Higher Education, 11-50 employees

Used monthly for 1+ years

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Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

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Great Software

Reviewed 5 months ago

The customer service is fantastic and it is very user friendly.

Pros

The mobile auction set up is so user friendly and you receive texts when you have been outbid. Also, inputting a donation is quick and easy.

Cons

You can't have more then one event at a time.

Melissa Painter

Nonprofit Organization Management, 11-50 employees

Used monthly for 1+ years

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Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

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Awesome Product!

Reviewed 5 years ago

Awesome product. Our company recently used this for our annual silent auction and are extremely happy. It was a breeze checking our donors out with this program which meant we had less work. Definitely will use next year. Thanks so much.

Pros

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Cons

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