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SilkStart MultiChapter vs GrowthZone Comparison
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Overview
Superior multi-chapter member management solutions for associations and non-profits.
Drive Growth with Smarter Association Software featuring a full AMS with built-in marketing automation and member recruitment...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Screenshots
Pricing
Starting from
£200/mo.month
- Free trial available
- No credit card required
- Free account
- Subscription based
Starting from
$149/mo.month
- Free trial available
- No credit card required
- Free account
- Subscription based
User reviews
Pros
And the quality of the support is off the charts. All-in-all it's just a pleasant, well designed platform/service that does what it does well and seems to keep improving with new features.
We launched our site 5 months ago and we are so happy with the website. We are in the midst of registering for a big conference and the set up was easy for us to do.
CORE made the move from a proprietary system to SilkStark. The migration was seamless, the attention to detail was excellent and any hiccups were addressed in a very timely manner.
Pros
As a new employee for a small association, Memberzone has has proven a great resource time and time again. The support system is brilliant and you really get your moneys worth from their team.
I like the interfacing with email like Constant Contact and Outlook, and I like user friendly platform elements for maintaining memberships and displaying them online.
The user interface, look, and feel of the back end. Also like the ability to integrate with the company website to create a good member only user experience.
Cons
Features are restrictive with no improvements on the near horizon for my needs. Basic developments cost additional money but have no exclusivity to the user who funded them.
Customizing pages is very difficult and a challenge. Google Page Speed gives the site very low marks, especially on mobile.
We looked at a dozen platforms before decided on SilkStart. It was the clear leader in our investigation and we've never had a moment of regret in choosing it.
Cons
Emails get flagged as spam when I send to members thru ChamberMaster. I am unable to export email to outlook so my members get my communications.
I still don't totally understand why so many of our members have trouble accessing their member hub pages and aren't able to update outdated info on their own.
There are a few small items, such as not being able to delete a block of old events. Currently, past member events stack up in our calendar and must be deleted individually.
Key features
- Total features26
- API
- Accounting
- Accounting Integration
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Applications Management
- Auto-Responders
- CRM
- Calendar Management
- Chapter Management
- Client Portal
- Committee Management
- Contact Database
- Credit Card Management
- Credit Card Processing
- Customer Database
- Customizable Branding
- Customizable Categories
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Migration
- Document Storage
- Drip Campaigns
- Dues Management
- Electronic Payments
- Email Distribution
- Email Management
- Email Marketing
- Email Tracking
- Enrollments/Onboarding
- Event Calendar
- Event Management
- File Sharing
- Financial Management
- Forms Management
- Forum / Discussion Board
- Fundraising Management
- Jobs Board
- Member Communication
- Member Communities
- Member Database
- Member Directory
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Mobile Access
- Payment Processing
- Performance Metrics
- Registration Management
- SSL Security
- Search/Filter
- Social Media Integration
- Social Media Management
- Volunteer Management
- Website Integration
- Website Management
- eCommerce Management
- Total features59
- API
- Accounting
- Accounting Integration
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Applications Management
- Auto-Responders
- CRM
- Calendar Management
- Chapter Management
- Client Portal
- Committee Management
- Contact Database
- Credit Card Management
- Credit Card Processing
- Customer Database
- Customizable Branding
- Customizable Categories
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Migration
- Document Storage
- Drip Campaigns
- Dues Management
- Electronic Payments
- Email Distribution
- Email Management
- Email Marketing
- Email Tracking
- Enrollments/Onboarding
- Event Calendar
- Event Management
- File Sharing
- Financial Management
- Forms Management
- Forum / Discussion Board
- Fundraising Management
- Jobs Board
- Member Communication
- Member Communities
- Member Database
- Member Directory
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Mobile Access
- Payment Processing
- Performance Metrics
- Registration Management
- SSL Security
- Search/Filter
- Social Media Integration
- Social Media Management
- Volunteer Management
- Website Integration
- Website Management
- eCommerce Management
Integrations
- Total integrations10
- Constant Contact
- Gmail
- Google Analytics
- Google Calendar
- HubSpot CRM
- Mailchimp
- Microsoft 365
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- Wordpress
- Xero
- Zapier
- Zendesk
- Total integrations10
- Constant Contact
- Gmail
- Google Analytics
- Google Calendar
- HubSpot CRM
- Mailchimp
- Microsoft 365
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- Wordpress
- Xero
- Zapier
- Zendesk
Security
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
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SilkStart MultiChapter vs. GrowthZone
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