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eTicketing for the performing arts

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SimpleTix Features

Features Summary

Functionality

4.6

/5

75

Total features

46

4 categories

SimpleTix features

Attendee Management
Attendee Tracking
Badge Management
Barcode/Ticket Scanning
Class Registration
Conferences/Conventions
Confirmation/Reminders
Customer Data Management

Common features of Event Management software

API
Activity Dashboard
Agenda Management
Alerts/Notifications
Attendee Management
Audience Engagement
Badge Management
Barcode/Ticket Scanning

Price starts from

5

/user

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.6

/5

75

Price starts from

5

/user

Total Features

46

Unique features

  • Room Block Management

  • Confirmation/Reminders

  • Online Payments

  • Season Tickets

Functionality

4.5

/5

5.1K

Price starts from

0

Total Features

56

Features in Common

38

Unique features

  • Activity Dashboard

  • Data Import/Export

  • Weddings/Parties

  • Online Booking

Functionality

4.7

/5

2K

Price starts from

ic-pricetag

No pricing info

Total Features

93

Features in Common

31

Unique features

  • Event Maps

  • Visitor Registration

  • Abstract Management

  • Breakout Rooms

Common SimpleTix comparisons

SimpleTix logo
Eventbrite logo
SimpleTixvsEventbrite
SimpleTix logo
Ticket Tailor logo
SimpleTixvsTicket Tailor
SimpleTix logo
Purplepass Ticketing logo
SimpleTixvsPurplepass Ticketing

Reviewers who mentioned features said:

TJ
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Tim J.

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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I had missed a step in setting up payment. Received fast response to complete the process.

Reviewed 7 years ago
Pros

As a small non-profit with only one major annual fundraiser, SimpleTix provides great pre/post reporting, it's easy to navigate, most importantly-easy for my guests to purchase tickets. I've only needed customer support one time. I reached out at end of business day and would have been pleased to have received a response the next morning. I leave the office, go to dinner, check my emails and had received a response by email with the solution less than an hour after submitting a ticket. I was able to correct the issue with my phone using the link provided and we were ready to sell tickets! Additionally, when I got to the office the next morning I had received a phone call from Aron on how to address the issue. Impressive!

Cons

No cons were added to this review

Vendor response

Thanks for your review Tim!

RP
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Roger P.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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The Solution We Needed

Reviewed 13 years ago

We like working with SimpleTix because they are a young, growing company and we feel we can grow with them. The service is 5 star and if a problem does crop up, they are quick to remedy the situation. The site has so many features that we have not utilized all of them yet. It's by far the best bang for the buck on the market today, hands down.

Pros

We started looking for an event ticketing solution and we reviewed many differerent providers. We chose SimpleTix based on the fact that it offered not only a ticketing solution, but also a shopping cart solution. The learning curve for SimpleTix is not too steep, the company offers dozens of self-help video tutorials that helped alot in the beginning. Since I am not a web developer, it probably...

Cons

For what we use SimpleTix for, I really can't think of any con's.

JM
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Jason M.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Easily Customizable Ticketing Platform with Top-Notch Customer Support

Reviewed 11 years ago

Last year, our company was in search of a new ticketing service for the year-round activities that we have here on property. We ran across SimpleTix and within no time we had out ticketing site up and running. They even transferred our current website theme over to the platform to make it seamless from our main site. A few months after use, we had some ideas of new features we'd like to have for...

Pros

No pros were added to this review

Cons

No cons were added to this review

JD
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Joseph D.

Internet, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SimpleTixs replaced our own internal management solution.

Reviewed a year ago
Pros

The main feature our team loved is the ease of use to build, draw, and add seats to a venue and categorize it all with clear ease of use. We also love that it integrates with SquareUp so cleanly.

Cons

So far no cons at all! We love this software!

Vendor response

thanks Joseph!

KH
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Kevin H.

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great in a school based setting.

Reviewed 8 years ago

I spent a lot of time looking into various ticket vendors, and finally settled on SimpleTix. I'm very pleased we chose this route! There is a learning curve to the setup, but help was only an email away with a very fast response time. We're now up and selling tickets, and the feedback from our buying public has been VERY positive. As well, the real-time analytics provided are extremely helpful for managing inventory and having an accurate view of how sales are progressing. Personally, I can't imagine going back to selling tickets "the old-fashioned way!"

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thanks for the review Kevin!

SH
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Stephenie H.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Easiest and most effective ticketing

Reviewed 11 years ago

I have been using Simpletix for about two years and love it. I am not the most technically advanced yet I find it super easy to navigate. I am able to put up a new event in minutes and unlike other ticketing systems, I own the database. This helps me with future campaigns and I can analyze the data in house. When I have questions, they are super responsive. If I want to enhance or change the features in my site, they are very helpful in implementing the changes. In all, Simpletix is a great find in ticketing!

Pros

No pros were added to this review

Cons

No cons were added to this review

JH
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Jennifer H.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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A little tricky but getting the hang of it

Reviewed 9 years ago

I am super happy with SimpleTix so far. I'm not the most computer savvy person so it has taken a little bit more time than I expected to get things set up. I really got hung up on the gateway portion of the site. Once I sent in an email request for help I got a response from a knowledgable, real-life human being who was able to guide me through my trouble and give me a feeling of relief in the process. I am very excited to see things through to the end of my event!

Pros

No pros were added to this review

Cons

No cons were added to this review

FM
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Fawnia M.

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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#1

Reviewed 8 years ago

SimpleTix has been a godsend. I know that I am in the best hands possible when it comes to using a website that is great for both my costumer and me. Anytime I have questions, SimpleTix is just a phone or or email away with the best costumer service on planet earth. I couldn't be happier!

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thanks Fawnia!

RR
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Rick R.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Fast & Easy Store Setup

Reviewed 9 years ago

I operate a few events a year for a non-profit. SimpleTix is quick and easy to setup a new event. Reporting is good and box office tools are helpful. The new smart phone apps are a wonderful addition to the product suite.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thanks Rick!

JA
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Julie A.

1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Customer Support is the best, love that you can tailor your event to your organization.

Reviewed 8 years ago

I appreciate that each time I need some help they respond almost immediately. It is so helpful to know I can get a real person on the phone, text or email. Super Job!

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thanks for your review Julie!

AT
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Abygail T.

Marketing and Advertising, 51-200 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Highly Recommend

Reviewed 3 years ago

After a thorough review of multiple timed ticketing platforms, it was an easy decision for us to move forward with SimpleTix. The software met all of the requirements we were looking for and our customer experience rep, [SENSITIVE CONTENT HIDDEN], went above and beyond in making sure it was the right fit and that we were completely comfortable with the software.

Pros

The SimpleTix management interface is user-friendly and offers customization options flexible enough to meet the specific needs, but simple enough that content changes can be easily made in-house. Additionally, the interface offers great front-end customization options so that the customer experience on the website is seamless with the ticketing system experience. SimpleTix doesn’t require a fee for individual reservations compared to some of the enterprise solutions explored.

Cons

SimpleTix doesn't offer a built-in CRM with their platform, however, that's how they're able to keep the cost low. This actually worked out well for us since we were able to integrate a separate CRM via Zapier and save money.

Vendor response

Thanks for your review Abygail!

AW
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Andrea W.

Arts and Crafts, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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LOVE SimpleTix

Reviewed a year ago

Experience has been very good. We are VERY PLEASED to have made the switch from Eventbrite to SimpleTix.

Pros

What I like MOST about this software is the fact that if I have a question, I know I will get a response in a very timely manner. Questions are answered quickly and communication is easy to understand. We like the way our events display on mobile devices (since that is what most people use). Nothing is cut off and it's quick and easy to use for our customers.

Cons

I don't know that I have a least. I'm beginning to realize that there are a whole lot more options that I need to be taking advantage of that I didn't realize before. So... perhaps an area where there are videos that show all the different advanced features. (There probably are, I just don't know where...)

BA
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Buster A.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We're an annual community event that happens once-a-year, this is our first time using SimpleTix.

Reviewed 7 years ago

Organizing attendees for a five-day festival and contest, so we want to track who is interested in attending and be able to promote with discount codes and other perks. Also able to issue manual tickets, have them emailed, or sent as text to phone. Also lots of ways to set up your site with a theme, though I decided the standard look was the best for me. Honestly, I like having the ability to customize and this site allows so much customization. Also, they don't hold back all the features for the premium membership, they're generous with the features you get compared to other, more expensive sites even if you stick to the basic level. I would totally use the premium features, but we aren't at that budget level yet. However, under a less amount for each ticket is a great deal.

Pros

Everything I could imagine needing from this software is included in the basic features. The cost-per-ticket is less (less if you pre-print) AND SimpleTix helps us figure out the Square pass-through fees and include them in the service fee cost. Had no issues setting up Square. I like that anyone can use their phone to scan with the app. To be fair, at the time of this review I have used the website to setup a pretty decent ticket portal, but we haven't tested it at the door yet. We are excited that we can change the email form letters that people get when they order. I think getting actual labeled tickets makes the guests feel more confident as well.

Cons

I don't think it's a con, but in order to maximize the program/website, you may have to ask a few questions. There was no issue for me on that part, I received a more-than-thorough response any time I needed it. (I accessed help by phone and email, both were outstanding and easy.)

Vendor response

Thanks for your review Adam!

AG
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Asnath G.

Information Technology and Services, 201-500 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An Incredible and Fantabulistic Event Management and Ticketing software.

Reviewed 3 months ago
Pros

It is simple to register upcoming events with SimpleTix.It is simple to sell tickets with SimpleTix since it's a great Ticketing software.Again,I can easily create and manage events with SimpleTix.

Cons

I lack anything in particular to dislike about SimpleTix.

MS
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Meryl S.

Education Management, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Well, I'm SOLD!

Reviewed 4 years ago

I have used many other platforms and so far this is my favorite.

Pros

The ease and flexibility of the software. The customer service is very responsive.

Cons

I'd like more flexibility in the return receipt email confirmation

KB
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Karla B.

Museums and Institutions, 1-10 employees

Used weekly for less than 6 months

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Does not work for events that have multiple event times and locations

Reviewed 6 years ago

I was skeptical about it working for our festival, but the support team assured me it would and even set it up for us after I gave them all the necessary information. But when registrations started coming in and I couldn't get reports that I needed and event tickets listed one location and time for all events. Then team told me I had to set it up differently, so I spent 3 hrs doing it. During test...

Pros

Many options You can add your own graphics Option to scan pre-purchased tickets at the door

Cons

-It couldn't work for our festival, as we have multiple events at different times, like 3 bus trips and a banquet. -2 different support staff told me it would work, and in the end, it did not

Vendor response

We worked with this client, gathered the ticket price details, and put together the event page very early on. Then after going live we learned that each of the ticket prices were for totally different events at different locations and different times. If we knew this up front we should have suggested going another route. While it's still quite simple, we just needed to know that in the beginning. SimpleTix is a great solution for festivals and conferences.

KY
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Kate Y.

Nonprofit Organization Management, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A quick an easy solution

Reviewed 4 years ago

So glad we found this program. It integrates very easily with Square which we already use. Setup and management are very easy.

Pros

This was so easy to set up! The customer support we received from the beginning was incredible. In our demo, not only did they show us around the program but the also helped us set up our first event! And, it is very easy to manage. Grateful to find this solution.

Cons

There are some limits to the reporting features that are a little frustrating, but for the cost, we can figure out the work around we need.

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Gwyn N.

Hospitality, 11-50 employees

Used daily for 1-2 years

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fabulous Ticketing Software

Reviewed 5 years ago
Pros

SimpleTix handles every aspect of ticketing for our classes - from initial sales and roster creation to allergy alerts and easy communication with our guests. And much of it is automated - leaving time for us to focus on other things.

Cons

The only thing that would make our experience any better would be how our guests redeem gift cards. That we still need to do manually.

Vendor response

Thanks for your review Gwyn. All your cooking classes look really amazing. Thanks for being a SimpleTix customer the past 2 years.

NW
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Nate W.

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Love SimpleTix!

Reviewed 9 years ago

This system has made planning and organizing our events so much easier, as well as making event registration way more convenient. The amount of time and energy I have to put into organizing events is significantly less because SimpleTix takes care of all the analytics and participant information automatically and keeps me updated anytime there is a sale. I haven't had many issues using it and most of the time it's easy enough to figure out quickly and without technical support; when I have needed technical support, though, it's pretty much immediate and accurate! Highly recommend it!

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thanks so much Nate!

JP
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Judith P.

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  • Value for money
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Process Review

Reviewed 11 years ago

Customer service with excellence and compassion! Having been left by a work colleague, with an end product to complete with ticket sales beginning for a large event, I received immediate, efficient and successful technical support from SimpleTix. I am excited to use this product for 1000+ ticket sales, creation of database of personal identifiable information including email addresses and ease of accounting as it interfaces with my online accounts receivables. Great product and great service.

Pros

No pros were added to this review

Cons

No cons were added to this review

JD
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Jona D.

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  • Value for money
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Continually evolving for the better

Reviewed 8 years ago

We've used SimpleTix for three years of Event Management, and each year has been better than the previous in terms of speed, options and functionality. We've found Aron very responsive to feedback, continually pushing for better workflow and overall user experience, and that is very evident in the product. The system has improved and simplified ticketing and ticket validation so much that it's hard to even compare pre-SimpleTix to post.

Pros

No pros were added to this review

Cons

No cons were added to this review

MD
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Matthew D.

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An Outstanding Experience!

Reviewed 8 years ago

We were planning a large scale event for an industry conference, and after reviewing several vendors - we moved forward with SimpleTix. This business made ticket management and reservations as easy as possible. The customer service was outstanding, and I thank Aron and his staff again for giving us a substantial amount of support for our event. I will definitely use them in the future, and I would highly recommend them to anyone.

Pros

No pros were added to this review

Cons

No cons were added to this review

SS
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Ser. S.

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Impressive customer service

Reviewed 9 years ago

I just began using SimpleTix. I had a technical issue and sent them an email. Someone called me back almost immediately and guided me on how to fix my issue. It was an easy fix! I have been impressed because it usually takes a long time before one can get through to a customer support person these days. I look forward to using SimpleTix.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

thanks for your kind words :)

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Verified reviewer

Nonprofit Organization Management, 501-1,000 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good Website to use

Reviewed 6 years ago
Pros

The website is easy is use. That you can search tickets by email and number. The ticket fees are in expensive.

Cons

Takes a little long to create own event on the website