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Skedda vs Fresha Comparison

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Overview

Category Leaders

Skedda is the world’s leading online booking and scheduling platform. Automate complex and time-consuming booking tasks.

Category Leaders

Fresha is the world's leading online booking software for the beauty and wellness industry. Boost your sales and attract...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

50

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

205

5

4

3

2

1

170

32

0

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.9

1.2K

5

4

3

2

1

1.2K

64

10

4

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

User information for people who have booked spaces can be hidden. The rules are very comprehensive for setting up your spaces just like you want them.
The excellent support is probably the biggest reason why I wouldn't hesitate to recommend Skedda to others, and why I feel confident now sharing it with my colleagues.
Brilliant, lovely customer service. AND a useful, practical product.

Pros

Brilliant great managers that keep you on track to make sure you are optimise all the features that are constantly being updated.
It makes my business run more efficiently, at a higher profit and a seamless experience for my clients. Everything about this system just works, the team have done an excellent job.
I like that it’s an easy program to use with great functions that are improving all the time.

Cons

They provided no customer service when I had trouble with the system. Automatic reply said that they will come back after 1 hour, but they didn't.
What I dont like is because Skedda has made the room booking process so easy, some people abuse it by booking rooms but end up not using it. I find myself looking at empty "booked" rooms.
Using Skedda avoids human error in the booking process, and prevents double booking of a room.

Cons

The customer support service is terrible - I have had payments taken from clients that have not been transferred to me causing cash flow problems.
You will also be manipulated and pressured and lied to to get you off the free system and onto the payment system.
Even though your no show fees could end up paying for the fees, if you do not have any no shows a lot of your earnings are then left to pay for the fees.
  • Vendor responds to reviews
  • Last review10 days ago
  • Vendor responds to reviews
  • Last review4 days ago

Key features

  • Total features98
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Booth Rental Management
  • Calendar Management
  • Calendar Sync
  • Car Park Monitoring
  • Categorization/Grouping
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Profiles
  • Commission Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Contact Tracing
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Mobile App
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Debit/Credit Card Processing
  • Desk Availability Schedule
  • Desk Reservation
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Directory
  • Employee Management
  • Employee Scheduling
  • Employee Self Service
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • Floor Plans & Maps
  • For Barbershops
  • For Medical Spas
  • For Offices
  • For Salons and Spas
  • Forms Management
  • Gift Card Management
  • Group Scheduling
  • HIPAA Compliant
  • Historical Reporting
  • Hot Desking
  • In-Person Payments
  • Internal Meetings
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Marketing Automation
  • Meeting Management
  • Meeting Room Booking
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Facility
  • Multi-Location
  • Multiple User Accounts
  • Occupancy Management
  • Online Booking
  • Online Payments
  • Parking Zone Management
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Practice Management
  • Price/Margin Management
  • Promotions Management
  • Ratings/Reviews
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Receipt Management
  • Recurring Appointments
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Reservations Management
  • Resource Allocation & Planning
  • Resource Management
  • Resource Scheduling
  • Revenue Management
  • Role-Based Permissions
  • Room Availability Schedule
  • Room Booking
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • SSL Security
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Space Management
  • Space Reservation
  • Staff Management
  • Tagging
  • Task Scheduling
  • Third Party Booking
  • Third Party Integrations
  • Transaction History
  • Treatment Packages
  • Usage Tracking/Analytics
  • User Management
  • Utilization Reporting
  • Visitor Registration
  • Visual Analytics
  • Website Integration
  • Work Order Management
  • iCalendar Support
  • Total features87
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Booth Rental Management
  • Calendar Management
  • Calendar Sync
  • Car Park Monitoring
  • Categorization/Grouping
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Profiles
  • Commission Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Contact Tracing
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Mobile App
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Debit/Credit Card Processing
  • Desk Availability Schedule
  • Desk Reservation
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Directory
  • Employee Management
  • Employee Scheduling
  • Employee Self Service
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • Floor Plans & Maps
  • For Barbershops
  • For Medical Spas
  • For Offices
  • For Salons and Spas
  • Forms Management
  • Gift Card Management
  • Group Scheduling
  • HIPAA Compliant
  • Historical Reporting
  • Hot Desking
  • In-Person Payments
  • Internal Meetings
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Marketing Automation
  • Meeting Management
  • Meeting Room Booking
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Facility
  • Multi-Location
  • Multiple User Accounts
  • Occupancy Management
  • Online Booking
  • Online Payments
  • Parking Zone Management
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Practice Management
  • Price/Margin Management
  • Promotions Management
  • Ratings/Reviews
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Receipt Management
  • Recurring Appointments
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Reservations Management
  • Resource Allocation & Planning
  • Resource Management
  • Resource Scheduling
  • Revenue Management
  • Role-Based Permissions
  • Room Availability Schedule
  • Room Booking
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • SSL Security
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Space Management
  • Space Reservation
  • Staff Management
  • Tagging
  • Task Scheduling
  • Third Party Booking
  • Third Party Integrations
  • Transaction History
  • Treatment Packages
  • Usage Tracking/Analytics
  • User Management
  • Utilization Reporting
  • Visitor Registration
  • Visual Analytics
  • Website Integration
  • Work Order Management
  • iCalendar Support

Integrations

  • Total integrations27
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations2
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite