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Skedda

The simplest way to manage desk booking at your workspace.

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Skedda Reviews - Page 2

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218 reviews

Recommended

LR
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Lonnie R.

Higher Education, 51-200 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great for booking rooms/spaces. Needs some improvement on functionality

Reviewed 2 months ago

Overall, our center is having a positive experience. As we learn how to use this more we are seeing that it is saving us time and headaches. *Another recommendation that would be useful is to have more ways to send out automatic replies to users. For example, it would be great to have the ability to send out automatic reminders 24 hours in advance to our student users about their event. Being able to attach files to that automatic reminder would also be a boon.

Pros

1. I like that our faculty find it easy to book. I had to do a little training with them on how to book multiple rooms at one time as they were selecting each room separately and were complaining about having to put times/dates/materials needed in over and over again. With that little bit of training they are now quite happy with how easy it is to use. 2. SSO has also been a success, although it...

Cons

1. What I least like about Skedda is how it's scheduling data is formatted when you copy the feed link for use on an external calendar. It works great for individuals but not for administrators. I use this feed link with my digital sign that is in our center hallway. When you copy the feed link from the integrations tab it does not give you any options on what data is going to be shown. This link shows...

GG
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Greg G.

Photography, 1-10 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A solid reservation platform with minor quirks

Reviewed 2 years ago

We use Skedda to manage a single collaborative space with a mixture of resident and external users. Skedda was free for this small setup and creating user accounts was so quick that we stayed with it. You can set up appointments easily with just a few clicks and the GUI is clear and makes great use of the screen real estate. our dealings with customer service have been fine, you feel like you're talking to people who understand the product and not a call centre a thousand miles away.

Pros

Intuitive to set up Easy to run Easy to edit changes to user credentials Email notifications Adding reservations is quick and intuitive Each venue or room can have its own dedicated URL

Cons

Could make more use of graphical interface for simple management of appointments Can't drag appointments around calendar GUI to change appointments Doesn't send out links to other calendar systems like Google No keyboard shortcuts to switch calendar between day/month/list views

Vendor response

Hi Greg, Thanks so much for taking the time to leave your review of the Skedda system. It's so great to see that we've made for a sufficient booking solution for you and your team! We've just recently released a new feature that allows users to integrate Skedda with their MS365 or Google Workspace tenants and thereby send out calendar invites to people based on Skedda bookings. More information is available at the link below! https://support.skedda.com/en/articles/6125677-direct-integration-with-microsoft-365-and-google-workspace Many thanks for your time, The Skedda Team