SmartSurvey vs Q One Comparison

Overview

SmartSurvey is a cloud-based survey & questionnaire management tool which allows users to create, distribute, manage, and...

Q One is an all-in-one market research and consumer insight platform for multi-channel, multi-currency, and multilingual...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
£30.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

(78)

5

4

3

2

1

52

22

4

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.7

(10)

5

4

3

2

1

7

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

We used this for a rapidly implemented survey. It was excellent - easy to set up, and the analytics in the Professional option are really very good and allowed for frequent non-expert review.
Very Accessible visually and the navigation and editing functions are really user friendly. The team at SmartSurvey were really helpful, approachable and importantly can be contacted with ease.
Easy to use, great functionality and adding new features all the time. Multi-language support is great and the servers are in the UK so Safe Harbour isn't an issue.

Pros

Cons

It took me a but to figure it out. That might be a user error on my part, nothing wrong with the software.
User Interface could be more streamlined from designers side. Loading Problems on survey-taker side.
However, if it is off, and then someone responds, and you then turn it on, the system seems to continue to log the information, although it hides.

Cons

  • Vendor responds to reviews
  • Last review14 days ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features51
  • API
  • Access Control
  • Authentication
  • Automatic Notifications
  • Billing & Invoicing
  • Bulk Send
  • Calendar Management
  • Charting
  • Collaboration Tools
  • Conditional Logic
  • Contact Management
  • Custom Charts
  • Custom Fields
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Data Filtering
  • Data Import/Export
  • Distribution Management
  • Document Imaging
  • Email Distribution
  • Email Integration
  • Email Invitations & Reminders
  • Email Tracking
  • Feedback Collection
  • Financial Management
  • Instant Messaging
  • Invoice Management
  • Monitoring
  • Multi-Channel Management
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multiple User Accounts
  • Offline Access
  • Permission Management
  • Policy Management
  • Project Management
  • Project Tracking
  • Projections
  • Question Branching
  • Question Library
  • Quota Management
  • RSS Feeds
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Integration
  • SSL Security
  • Scheduled Reporting
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Summary Reports
  • Survey Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integration
  • Two-Factor Authentication
  • URL Customization
  • User Management
  • Website Integration
  • Total features24
  • API
  • Access Control
  • Authentication
  • Automatic Notifications
  • Billing & Invoicing
  • Bulk Send
  • Calendar Management
  • Charting
  • Collaboration Tools
  • Conditional Logic
  • Contact Management
  • Custom Charts
  • Custom Fields
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Data Filtering
  • Data Import/Export
  • Distribution Management
  • Document Imaging
  • Email Distribution
  • Email Integration
  • Email Invitations & Reminders
  • Email Tracking
  • Feedback Collection
  • Financial Management
  • Instant Messaging
  • Invoice Management
  • Monitoring
  • Multi-Channel Management
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multiple User Accounts
  • Offline Access
  • Permission Management
  • Policy Management
  • Project Management
  • Project Tracking
  • Projections
  • Question Branching
  • Question Library
  • Quota Management
  • RSS Feeds
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Integration
  • SSL Security
  • Scheduled Reporting
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Summary Reports
  • Survey Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integration
  • Two-Factor Authentication
  • URL Customization
  • User Management
  • Website Integration

Integrations

  • Total integrations4
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

SmartSurvey vs. Q One

See how SmartSurvey and Q One stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.