SmartSurvey vs Spark Chart Comparison

Overview

SmartSurvey is a cloud-based survey & questionnaire management tool which allows users to create, distribute, manage, and...

Spark Chart is comprehensive survey software for business consultants and leaders to create and deploy any type of survey....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
£30.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$25.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

(78)

5

4

3

2

1

52

22

4

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.8

(37)

5

4

3

2

1

30

7

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

We used this for a rapidly implemented survey. It was excellent - easy to set up, and the analytics in the Professional option are really very good and allowed for frequent non-expert review.
Very Accessible visually and the navigation and editing functions are really user friendly. The team at SmartSurvey were really helpful, approachable and importantly can be contacted with ease.
Easy to use, great functionality and adding new features all the time. Multi-language support is great and the servers are in the UK so Safe Harbour isn't an issue.

Pros

I am happy with SparkChart, as it helped me transition from paper to online in all my surveys. Would love it to conquer the likes of Menti...but this may not be the purpose of it.
The ease of use by participants on mobile and other devices is a great plus for better response rates.
I am very happy with the survey power Spark Chart gives me. Without these templates I wouldn't know where to find the best in class business surveys, much less how to put them together.

Cons

It took me a but to figure it out. That might be a user error on my part, nothing wrong with the software.
User Interface could be more streamlined from designers side. Loading Problems on survey-taker side.
However, if it is off, and then someone responds, and you then turn it on, the system seems to continue to log the information, although it hides.

Cons

The only issue I had was the lack of some features that are now already in the new developments timetable and others have already been implemented.
I had a major problem with the way the functions were named.
We had no way of getting feedback after each deployment especially on what users thought of our software features and UX. This all changed after I discovered SparkChart.
  • Vendor responds to reviews
  • Last review14 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features51
  • 360 Degree Feedback
  • API
  • Access Control
  • Authentication
  • Automatic Notifications
  • Benchmarking
  • Calendar Management
  • Charting
  • Collaboration Tools
  • Conditional Logic
  • Contact Management
  • Custom Charts
  • Custom Fields
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Data Filtering
  • Data Import/Export
  • Distribution Management
  • Document Imaging
  • Email Distribution
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Tracking
  • Feedback Automation
  • Feedback Collection
  • Feedback Management
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple User Accounts
  • Performance Management
  • Permission Management
  • Question Branching
  • Question Library
  • Quota Management
  • RSS Feeds
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Integration
  • SSL Security
  • Scheduled Reporting
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Summary Reports
  • Survey Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integration
  • Two-Factor Authentication
  • URL Customization
  • User Management
  • Website Integration
  • Total features18
  • 360 Degree Feedback
  • API
  • Access Control
  • Authentication
  • Automatic Notifications
  • Benchmarking
  • Calendar Management
  • Charting
  • Collaboration Tools
  • Conditional Logic
  • Contact Management
  • Custom Charts
  • Custom Fields
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Data Filtering
  • Data Import/Export
  • Distribution Management
  • Document Imaging
  • Email Distribution
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Tracking
  • Feedback Automation
  • Feedback Collection
  • Feedback Management
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple User Accounts
  • Performance Management
  • Permission Management
  • Question Branching
  • Question Library
  • Quota Management
  • RSS Feeds
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Integration
  • SSL Security
  • Scheduled Reporting
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Summary Reports
  • Survey Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integration
  • Two-Factor Authentication
  • URL Customization
  • User Management
  • Website Integration

Integrations

  • Total integrations4
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations2
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

SmartSurvey vs. Spark Chart

See how SmartSurvey and Spark Chart stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.