Spendgo Features

Spendgo

Loyalty marketing software

4.69/5 (13 reviews)

Competitor Feature Comparison

2-Way Messaging
AB Testing
API
Access Certification
Access Controls/Permissions
Access Management
Activity Dashboard
Activity Management
Activity Tracking
Alerts/Notifications
Application Management
Audit Management
Audit Trail
Authentication
Auto-Responders
Automated Responses
Automated Scheduling
Behavior Tracking
CRM
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Scheduling
Campaign Segmentation
Channel Management
Chat/Messaging
Churn Management
Client Portal
Communication Management
Compliance Management
Contact Database
Contact Management
Content Creation
Content Management
Credential Management
Customer Accounts
Customer Activity Tracking
Customer Database
Customer Experience Management
Customer History
Customer Profiles
Customer Segmentation
Customer Surveys
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Data Storage Management
Data Synchronization
Data Verification
Discount Management
Drag & Drop
Drip Campaigns
Email Distribution
Email Management
Email Marketing
Email Templates
Engagement Tracking
Event Logs
Event Triggered Actions
Feedback Management
Fraud Detection
Gamification
Geolocation
Gift Card Management
Identity Federation
Incentive Management
Interaction Tracking
Loyalty Cards
Loyalty Program
MMS
Marketing Automation
Mass Texting
Member Accounts
Member Portal
Membership Management
Message Personalization
Mobile Access
Mobile Alerts
Mobile Coupons
Mobile Keywords
Monitoring
Multi-Campaign
Multi-Channel Communication
Multi-Channel Data Collection
Multi-Channel Marketing
Multi-Factor Authentication
Multi-Language
Multiple User Accounts
Negative Feedback Management
No-Card Loyalty System
Password Management
Performance Metrics
Point of Sale (POS)
Policy Management
Polls/Voting
Privileged Account Management
Promotions Management
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Referral Tracking
Reminders
Reporting & Statistics
Reporting/Analytics
Rewards Management
Role-Based Permissions
Rules-Based Workflow
SMS Marketing Managment
SMS Messaging
SSL Security
Scheduled Messaging
Secure Data Storage
Secure Login
Security Auditing
Segmentation
Self Service Portal
Self-Service Access Request
Shortcodes
Single Sign On
Social Promotion
Survey/Poll Management
Surveys & Feedback
Tagging
Template Management
Territory Management
Text-to-Win
Third Party Integrations
Transaction History
Two-Factor Authentication
Unified Directory
User Defined Attributes
User Management
User Provisioning
Widgets
Workflow Management
eCommerce Management
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2-Way Messaging
AB Testing
API
Access Certification
Access Controls/Permissions
Access Management
Activity Dashboard
Activity Management
Activity Tracking
Alerts/Notifications
Application Management
Audit Management
Audit Trail
Authentication
Auto-Responders
Automated Responses
Automated Scheduling
Behavior Tracking
CRM
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Scheduling
Campaign Segmentation
Channel Management
Chat/Messaging
Churn Management
Client Portal
Communication Management
Compliance Management
Contact Database
Contact Management
Content Creation
Content Management
Credential Management
Customer Accounts
Customer Activity Tracking
Customer Database
Customer Experience Management
Customer History
Customer Profiles
Customer Segmentation
Customer Surveys
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Data Storage Management
Data Synchronization
Data Verification
Discount Management
Drag & Drop
Drip Campaigns
Email Distribution
Email Management
Email Marketing
Email Templates
Engagement Tracking
Event Logs
Event Triggered Actions
Feedback Management
Fraud Detection
Gamification
Geolocation
Gift Card Management
Identity Federation
Incentive Management
Interaction Tracking
Loyalty Cards
Loyalty Program
MMS
Marketing Automation
Mass Texting
Member Accounts
Member Portal
Membership Management
Message Personalization
Mobile Access
Mobile Alerts
Mobile Coupons
Mobile Keywords
Monitoring
Multi-Campaign
Multi-Channel Communication
Multi-Channel Data Collection
Multi-Channel Marketing
Multi-Factor Authentication
Multi-Language
Multiple User Accounts
Negative Feedback Management
No-Card Loyalty System
Password Management
Performance Metrics
Point of Sale (POS)
Policy Management
Polls/Voting
Privileged Account Management
Promotions Management
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Referral Tracking
Reminders
Reporting & Statistics
Reporting/Analytics
Rewards Management
Role-Based Permissions
Rules-Based Workflow
SMS Marketing Managment
SMS Messaging
SSL Security
Scheduled Messaging
Secure Data Storage
Secure Login
Security Auditing
Segmentation
Self Service Portal
Self-Service Access Request
Shortcodes
Single Sign On
Social Promotion
Survey/Poll Management
Surveys & Feedback
Tagging
Template Management
Territory Management
Text-to-Win
Third Party Integrations
Transaction History
Two-Factor Authentication
Unified Directory
User Defined Attributes
User Management
User Provisioning
Widgets
Workflow Management
eCommerce Management
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2-Way Messaging
AB Testing
API
Access Certification
Access Controls/Permissions
Access Management
Activity Dashboard
Activity Management
Activity Tracking
Alerts/Notifications
Application Management
Audit Management
Audit Trail
Authentication
Auto-Responders
Automated Responses
Automated Scheduling
Behavior Tracking
CRM
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Scheduling
Campaign Segmentation
Channel Management
Chat/Messaging
Churn Management
Client Portal
Communication Management
Compliance Management
Contact Database
Contact Management
Content Creation
Content Management
Credential Management
Customer Accounts
Customer Activity Tracking
Customer Database
Customer Experience Management
Customer History
Customer Profiles
Customer Segmentation
Customer Surveys
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Data Storage Management
Data Synchronization
Data Verification
Discount Management
Drag & Drop
Drip Campaigns
Email Distribution
Email Management
Email Marketing
Email Templates
Engagement Tracking
Event Logs
Event Triggered Actions
Feedback Management
Fraud Detection
Gamification
Geolocation
Gift Card Management
Identity Federation
Incentive Management
Interaction Tracking
Loyalty Cards
Loyalty Program
MMS
Marketing Automation
Mass Texting
Member Accounts
Member Portal
Membership Management
Message Personalization
Mobile Access
Mobile Alerts
Mobile Coupons
Mobile Keywords
Monitoring
Multi-Campaign
Multi-Channel Communication
Multi-Channel Data Collection
Multi-Channel Marketing
Multi-Factor Authentication
Multi-Language
Multiple User Accounts
Negative Feedback Management
No-Card Loyalty System
Password Management
Performance Metrics
Point of Sale (POS)
Policy Management
Polls/Voting
Privileged Account Management
Promotions Management
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Referral Tracking
Reminders
Reporting & Statistics
Reporting/Analytics
Rewards Management
Role-Based Permissions
Rules-Based Workflow
SMS Marketing Managment
SMS Messaging
SSL Security
Scheduled Messaging
Secure Data Storage
Secure Login
Security Auditing
Segmentation
Self Service Portal
Self-Service Access Request
Shortcodes
Single Sign On
Social Promotion
Survey/Poll Management
Surveys & Feedback
Tagging
Template Management
Territory Management
Text-to-Win
Third Party Integrations
Transaction History
Two-Factor Authentication
Unified Directory
User Defined Attributes
User Management
User Provisioning
Widgets
Workflow Management
eCommerce Management
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Mobile apps

iOS App


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Android App


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Spendgo Feature Reviews

12 reviewers had the following to say about Spendgo's features:

Anne S.

Awesome Loyalty Rewards CRM software!

2019-10-22

Everything is so customizable and easy to use.

Pros

> Data visualization in the dashboard > Amount of data captured > Ability to target specific segments > Dynamic segmentation > Ability to integrate with email providers > Customization options

Cons

There's not a whole lot that I dislike, because they literally add anything I've ever needed added. They are really the best to work with!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Bradley M.

Spendo Is The Way To Go!

2020-02-04

They also have multiple options for loyalty integration and if they don't have a solution they are always willing to at the very least exploring building one.

Pros

API Capabilities, Intuitive Admin Dashboard, In Store Ease of Use, Great Support

Cons

No complaints at this time. The software works as we expect.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jessica W.

Spendgo Loyalty

2020-08-11

Fully trust that nothing will fall through the cracks and that they will push our brand forward with technology and strategy.

Pros

Ease of Use, analytics based on guest behavior, integration capabilities (online ordering, pay at the table, open table, and etc.), seamless transitions, strategy guidance, and customer support

Cons

There are some limitations with tier support

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Joshua C.

We have had Spendgo for 3 months and cannot get reporting on how it is working

2018-06-27

So far I have received no benefit.

Pros

Easy for the customer to use and input their information.

Cons

No visibility to if it is driving customer loyalty.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
amir a.

Spendgo Is Essential for Our Business!

2021-06-16

We work in an industry with many repeated customers so having a great loyalty program is essential.

Pros

I also really enjoy the dashboard and how much information and insight we can retain from it.

Cons

Integrating our app (togo technologies) with spendgo was difficult.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Richard L.

Spendgo is Great!

2021-03-26

As with all new implementations, there is a learning curve; albeit small, and customer support provides support all along the way.

Pros

SMS campaigns were nice for sending out promotions and customer updates. The dashboard included adoption and customer history; although, mostly we just set it and forget it.

Cons

Printer redirects can cause customers to not receive rewards.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dave U.

Great Software and easy to use.

2019-09-26

We particularly like their new marketing dashboard to easily message our VIPs and drive them back for specials.

Pros

No physical card. Easy to use.

Cons

There is nothing we don’t about especially compare their competitor.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ben T.

Expertise, Experience and Flexibility

2021-06-23

Spendgo offers a best-in-class omnichannel guest loyalty experience, while being integrated with the solutions we needed to support our diverse multi-brand portfolio of physical locations and ecommerce businesses.

Pros

We’re enabling Spendgo across four business units, representing 19 unique brands with a single loyalty program to ultimately provide the omnichannel loyalty experience we are looking for.

Cons

Had some initial compatibility issues with one of our 3rd party apps within Shopify, but the Spendgo team found a way to work around it to resolve.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael S.

Great Loyalty Platform

2021-03-25

Pros

very easy to onboard, easy integration with POS,

Cons

don't have any - the team is very goos and very easy to work with

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brandon H.

spendgo review

2019-10-22

Spendgo is able to be installed on a variety of different POS vendors and will actively work with a variety of our vendors ensure integrate their API across platforms.

Pros

Spendgo is extremely flexible and can be built to meet a number of different loyalty situations. I like that there can be a user facing display, which helps drive guest participation even if store employees are not pushing the program.

Cons

When we first started with Spendgo there were some missing features in their backend. However, they worked hard to build this portion of their product out and have most of the missing parts on their roadmap, if not already implemented.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Caleb W.

Helped us ramp up our loyalty users BIG TIME!!

2020-02-05

Good support and easy to implement

Pros

Ease of use for our customers. Looks attractive and really helped us ramp up our loyal customers

Cons

Can't think of anything at the moment...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
neal s.

Easiest Software to Use Plus High Value

2020-02-03

Highly Recommend, am still using today. Other solutions cost 10X the money in some cases.

Pros

We've signed up thousands for our CRM list by implementing a kiosk at our events and retail locations and those sign ups have turned into several hundred re-orders.

Cons

Looking to see more added features and since having the software there is about a release every month or so.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more