Explore a recommended list of SpiceCSM alternatives for your business in 2019. Compare alternatives to SpiceCSM side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media.
Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
Anytime, anywhere remote support from ConnectWise Control lets you remotely control devices and help your customers whether they’re around the corner or around the world. Read more about ConnectWise Control
Premium Customer Service Software for Live Chat & Help Desk
LiveChat: Loved worldwide! Used by over 26,000 companies! Delivering answers to questions from the customers on the spot. This premium live chat software and help desk software turns support teams into customer service rockstars! Try now! Read more about LiveChat
monday.com is the easiest work platform to manage any team and any project:
Sync, plan, organize, and track your team’s projects from the high-level overview down to the smallest details. Over 60,000 teams use monday.com! see who’s in charge of what, and stay updated in one collaborative tool.Read more about monday.com
Have you seen Salesforce’s small business solutions? Sales Cloud is a customizable CRM platform that grows with you. Get real-time customer information and activity in one place, insights with dashboards, and reports. Connect to thousands of business apps to extend your CRM to every department.Read more about Salesforce Sales Cloud Choose SalesforceIQ to be set up in minutes with instant access to CRM data right from your inbox. Use customer insights to prioritize intelligently and spend your time where it matters.
The Pipefy enables managers to standardize and run complex processes and workflows through a Kanban-style user experience, without the need of IT, technical skills or professional services. Read more about Pipefy
It's All About Sales! Pipeline management, sales process.`
★ Pipeliner is an entirely different approach to CRM: totally visual, intuitive, and empowering instead of tedious, laborious and something sales reps and sales management obtain no real help from.
★ Pipeline engages salespeople with their prospects and customers, prioritizes activities, raises sales management to a whole new level, and improves… Read more about Pipeliner CRMsales velocity.
★ Since no 2 companies are alike, Pipeliner is completely customizable--from its primary interfaces right down to fields and forms.
Oracle Service Cloud is an enterprise scale suite of customer service and contact centre software to improve the customer experience across all channels. Oracle Service Cloud is comprised of Oracle's RightNow suite of products that facilitate web, social and contact center customer services.Read more about Oracle Service Cloud
Oracle´s RightNow products aim to help users offer a unified, cross-channel service to their customers. Oracle Service Cloud is an enterprise platform to provide a first-class customer experience through a cloud-based, high security system.
Oracle acquired RightNow Technologies in 2011, whose products help users provide customer service across call centers, web and social networks. With the acquisition, Oracle and RightNow offer solutions to enhance customer service across all channels.
Online diagram, flowchart, mind map, and checklist software
DrakonHub is an online diagramming software enabling the creation of clear flowcharts, mind maps, and checklists. Designed for software developers, development managers, and business users to create visual business processes and summaries, DrakonHub supports tablet computers and real-time editing.Read more about DrakonHub
Project and work management for teams of all sizes.
Asana is a work and project management solution for teams. You can organize everything—from company objectives to routine tasks—in one place so everyone is clear about priorities and responsibilities, and you can monitor progress in real time to keep projects on track.Read more about Asana
Mogo CRM puts the power of Google Apps and CRM in your hands
MOGO CRM is exclusively designed for Google Apps user in mind, an Apps user of traditional CRM required to synchronize the data from Google contacts, mail and calendar. This results in two data islands that require periodic sync and purchase of third party apps to enable the synchronization.Read more about Mogo CRM No need to explain these pains to a Google Apps user who uses a traditional CRM.
Whereas, Mogo CRM works fantastically with Google Contacts, mail, Calendar, Docs, Sites and Voice without the annoying synchronization. You can create a lead from within a Google Mail or Contact. You can save an essential contact from a lead or an opportunity to Google Contacts.
You can send an email or view the recent conversations right within Mogo CRM using Google mail. Create appointments or view appointments within a lead or opportunity. You can access your Google Ad Words and Google Analytics from within Mogo CRM. Mogo CRM further offers products with prices, discounts and promotions, sales tips etc.
Visibility, accountability and coaching for Salesforce
The Pipeline is a visibility, accountability and coaching SaaS app for salesforce CRM.
Pipeline Manager DRAMATICALLY increases the productivity of your sales organization. We cut the cost of sale, increase the amount of time sales interacts with clients, and improve the visibility and accuracy of the pipeline.Read more about Pipeline Manager This directly impacts and improves a company’s CRM ROI and revenue stream.
WHAT'S SO RADICAL?
- A Pipeline - not a generic graphic - the actual Pipeline. See what's where. Slice and dice realtime. No need to ask admins or ops for a report.
- A Spreadsheet - update 10 opps in less than a minute
- Interactive calling sheets
- A Pipeline just for Account Management
- A sales process that gets used. Or many processes.
- Minimal need for training.
Pipeline Manager is on the salesforce CRM appExchange. Users give it 4.9 out of 5 stars in all categories. It's among the top 5% of salesforce apps.
Install it in just minutes and get on the Pipeline today!
Oracle's Complete CRM solutions offer the broadest and deepest capabilities that help organizations drive sales, marketing, loyalty, and service effectiveness. And in combination with Oracle's Commerce solutions, they deliver a unified cross-channel experience for consumers.Read more about Oracle CRM On Demand
SugarCRM is a Social CRM tool that includes full sales, marketing and support automation, email integration, reporting, team selling, advanced security and workflow automation.
Sugar Social CRM is all about external customers, not just behind-the-firewall collaboration.Read more about SugarCRM It dramatically expands the ability to collaborate with customers and partners no matter where they are located.
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