Explore a recommended list of SpiceCSM alternatives for your business in 2019. Compare alternatives to SpiceCSM side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media.
Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
The next generation of professional services automation.
HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed and built specifically for software and services businesses, automating business functions in a single platform available from the cloud on any device.Read more about HarmonyPSA
Gain valuable insight
With all the functionality you need in one place you’ll have the visibility to see what’s going on at the highest level and make more informed decisions.
With integrated time tracking systems and streamlined, automated billing you can bill more quickly and accurately. Contract management functionality eliminates revenue leakage and so improves profitability.
Convert more of your sales pipeline using our campaign management tools. Maintain and grow your existing customer base by providing exceptional customer service.
Defined workflow processes will ensure that work gets done the way you want it to, every time, saving time and resources
Automation software for all Professional Service Businesses
Accelo makes it easy to manage all of the client work in your business - from prospect to payment and everything in between, all in one easy-to-use cloud-based app. With powerful features like automatic email capture, calendar and phone sync for automatic time sheets and powerful automated business rules, Accelo lets you focus on more important thin… Read more about Accelogs like growing your business. Try it now for free!
TeamSupport is a help desk software built for business to business customer support. Stop losing visibility of your customers and not being able to associate tickets to a company? Our easy to use customer database with parent-child relationships, customizable SLAs, and Customer Health Index help you manage tickets at multiple levels to decrease supp… Read more about TeamSupportort costs while improving the customer experience.
Sick of back and forth emails trying to figure out the actual issue? Our built-in screen recording and video live chat make communicating with customers easier so you can resolve issues faster.
Looking for something better? Try our B2B focused collaboration tools, advanced reporting, products & inventory, customer self-service, native integrations, and more.
Web-based help desk designed for better customer experience
Help Scout is customer service & help desk software for companies of all sizes. Users can work seamlessly across departments, or manage several products/brands from a single account. Features include workflows, an automation based system, and collaboration tools.Read more about Help Scout
Premium Customer Service Software for Live Chat & Help Desk
LiveChat: Loved worldwide! Used by over 26,000 companies! Delivering answers to questions from the customers on the spot. This premium live chat software and help desk software turns support teams into customer service rockstars! Try now! Read more about LiveChat
monday.com is the easiest work platform to manage any team and any project:
Sync, plan, organize, and track your team’s projects from the high-level overview down to the smallest details. Over 60,000 teams use monday.com! see who’s in charge of what, and stay updated in one collaborative tool.Read more about monday.com
Have you seen Salesforce’s small business solutions? Sales Cloud is a customizable CRM platform that grows with you. Get real-time customer information and activity in one place, insights with dashboards, and reports. Connect to thousands of business apps to extend your CRM to every department.Read more about Salesforce Sales Cloud Choose SalesforceIQ to be set up in minutes with instant access to CRM data right from your inbox. Use customer insights to prioritize intelligently and spend your time where it matters.
Project Management & Time Tracking For Teams Of Any Size.
Keep on top of projects and deadlines with ProWorkflow - a collaboration solution for your team's tasks, time tracking & billing.
Supporting business of all sizes with friendly and knowledgeable service & top-of-the-line technology.
Start Your Free Trial Today!… Read more about ProWorkflow
Included in SmartDraw's all-in-one diagramming software: flowchart software, floor plan maker, org chart software, CAD software, electrical design software, landscaping design software and so much more.
With online and offline access, see how SmartDraw is the best Visio and Lucidchart alternative.Read more about SmartDraw
Deskero is a help desk software and support ticket system that helps users manage multi-channel support queries, track performance and proactively engage customers on social networks. Read more about Deskero
A 2013 Gartner, Inc. "Cool Vendor" in Program/Portfolio Management.
Designed for the practical implementation of Kanban, LeanKit is a highly flexible project management platform that lets you visualize your process, collaborate more effectively and identify opportunities for improvement.Read more about LeanKit
Using cards on a virtual whiteboard, LeanKit harnesses the innate human preference for consuming information visually. By creating a visual model of your team’s work and workflow, you gain insight that’s otherwise lost in list-based tools. Our intuitive software provides a single, consolidated view of the work that teams can easily access and interact with across multiple locations, devices and systems.
Project and work management for teams of all sizes.
Asana is a work and project management solution for teams. You can organize everything—from company objectives to routine tasks—in one place so everyone is clear about priorities and responsibilities, and you can monitor progress in real time to keep projects on track.Read more about Asana
WalkMe™ pioneered the Digital Adoption Platform (DAP) to transform the user experience in today’s overwhelming digital world. Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe’s transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website.Read more about WalkMe
1CRM is an all-in-one CRM solution which stands out as cost-effective, and comprehensive. Order Management, Service Management, Project Management, Timesheets, Expense Reports, and Vacation Tracking are all included in every version of 1CRM, starting at $12/user/month.Read more about 1CRM
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At GetApp, our comprehensive software listings, verified user reviews, product comparison pages, articles and AppFinder, our assistive tool, will empower you to make confident and well-informed purchase decisions.
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