SpiceCSM Features

SpiceCSM

Integration Platform as a Service for contact centers

3.0/5 (1 review)

SpiceCSM Feature Summary

  • Guided Workflows
  • Decision Trees
  • Advanced Conditional Scripting

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API
Activity Management
Activity Tracking
Call Recording
Call Routing
Chat
Customizable Templates
Drag & Drop Interface
Instant Messaging
Multi-Channel Communication
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Real Time Updates
Third Party Integration
Learn moreCompare App
API
Activity Management
Activity Tracking
Call Recording
Call Routing
Chat
Customizable Templates
Drag & Drop Interface
Instant Messaging
Multi-Channel Communication
Real Time Notifications
Real Time Updates
Third Party Integration
Visit WebsiteCompare App

SpiceCSM Feature Reviews

1 reviewers had the following to say about SpiceCSM's features:

Stephanie Olson

A great idea...

2017-04-12

I have a contact and she is wonderful, but a lot of times the fixes are above my comprehension.

Rating breakdown

Ease of use
Features
Customer support
Source: Capterra
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