Square Appointments vs FieldRoutes Comparison

Using this software has decreased the amount of paperwork we were using. Plus we can book in next appointments whilst on site and the scheduler allows us to move, change booked in appointments.

Can't always easily find work orders that have been cancelled or skipped would be better if you got an alert for this.

The monthly billing feature is the primary reason we utilize this software.

Scheduling in field routes is extremely cumbersome. Appointments get lost in the “ether” if you are not careful.

Thank you for your feedback, Isaac. We're happy to see that FieldRoutes software has made your billing process easier. We look forward to continuing to work with your business and growing together.

I like being able to schedule appointments and then when completed, they make automatic invoices for me.

The time clock on the mobile app, as well as a lot about the app. I feel it should be more easily used like the website is. The reset for the "sent" feature on the invoices is frustrating because it throws things off. The fact of setting it up to quickbooks is a headache and next to impossible it seemed. A lot of it is done manually because the software doesn't organize things as well as I think it could.

Thank you for your review, Ashley. We're happy to see that the scheduling and automation that FieldRoutes provides has been helpful to you. Your comments regarding the mobile app and Quickbooks® integration will be passed along to our team.

No pros were added to this review

No cons were added to this review

Like any big change for a small business, switching to Field Routes was a large undertaking for our team. However, once we had things in place, it has helped us grow and succeed in ways we didn't think were possible. Working in a rural area, it is extremely helpful to be able to view and schedule appointments in a map view. We have saved hundreds of dollars in fuel costs, and we have helped our technicians be more productive. Realtime views of the technicians day has helped us to better schedule for their capabilities. There are many excellent reports that have helped us track and monitor our growth which has been both encouraging and challenging.

According to our technicians there are a few lags with the app software. Often the technicians will find error codes and not be able to complete their work. While this is a frustration, Field Routes has always responded to our concern quickly.

Abi, thank you for such a thorough review. We're happy to see that our scheduling capabilities have helped your business so much. We look forward to continuing to work with you to provide high-quality service to your customers.

Routing, dispatching, and scheduling have been great. The real time data and tools on the dashboard are extremely helpful to see how productive your company is and how your business is doing on the top line.

We've had a pretty difficult time adjusting things that we need in order to report to clients and to counties on the work we do. This software feels often like we've fit a square peg in a round hole, but it works for us. The thing that is the most frustrating to me is how this software still seems totally built for pestcontrol businesses, and if you aren't in that category, you seem to have to make...

Read more

Brian, thank you for your detailed review. We are happy to see that the real-time data in the dashboard has been so helpful regarding your company's productivity. We will be passing along your comments about implementation and desired features to the respective teams. If you have additional questions, please do reach out to our Customer Service team as you successfully have in the past.