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Square Appointments vs Visibook Comparison

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Overview

Category Leaders

Square Appointments is the all-in-one point of sale for booking, payments, and team management. We handle the admin while...

Visibook is an appointment scheduling software for small business service providers and their clients, with an online calendar,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

0

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

1

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

182

5

4

3

2

1

119

35

22

0

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

4.6

630

5

4

3

2

1

410

184

33

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

It’s amazing to have your days in one place. Square sends out reminders and confirmations which is amazing.
We liked that it tied into Square and we wanted to keep everything inside of unified platform. We also like clean layout.
I have a wonderful time using square and I recommend it to everyone I know that’s in business.

Pros

I loved the ease of use of this software. The fact we could set something up quickly either on the computer or on the phone, confirm and have reminders sent for appointments was a very good thing.
I really appreciate this product and the customer service we have received. Our students also appreciate it, which is a big win.
The ability to communicate to my groomers and customers via the app is fantastic. Our client list is growing and our appointments are filling up fast thanks to the easy integration with our website.

Cons

Square has no emergency procedures. I was just told Monday morning that the initial complaint was not entered correctly and no one has even looked at our issue yet.
I hate having to login with my email and password over and over.
The calendar is not functional at all. There is no calendar in the app either (computer only) so our techs in the field cannot use it.

Cons

So I have to write the number down or memorize it to type it in. And once that error is made, the only way to correct it is to cancel adding a customer and start over.
I sometimes find it inconvenient that you can not respond to the messages that you receive through text.
There is no option to manually sort my services, apart from the alphabetical or chronological order. I feel that the payment options are not enough.
  • Vendor responds to reviews
  • Last review25 days ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features86
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Tracking
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Commission Management
  • Confirmation/Reminders
  • Contact Database
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Employee Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • For Medical Spas
  • For Pest Control Companies
  • For Physical Therapy
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Gift Card Management
  • Group Scheduling
  • Instructor Management
  • Inventory Management
  • Job Management
  • Loyalty Program
  • Marketing Automation
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Grooming
  • Mobile Signature Capture
  • Multi-Location
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Payments
  • Patient Management
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Physician Management
  • Point of Sale (POS)
  • Practice Management
  • Progress Notes
  • Rate Management
  • Real-Time Notifications
  • Real-time Scheduling
  • Recurring Appointments
  • Reminders
  • Reporting/Analytics
  • Rescheduling
  • Room Booking
  • Routing
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduling
  • Self Service Portal
  • Service Catalog
  • Staff Management
  • Third-Party Integrations
  • Transaction History
  • Treatment Planning
  • Website Integration
  • eCommerce Management
  • Total features37
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Tracking
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Commission Management
  • Confirmation/Reminders
  • Contact Database
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Employee Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • For Medical Spas
  • For Pest Control Companies
  • For Physical Therapy
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Gift Card Management
  • Group Scheduling
  • Instructor Management
  • Inventory Management
  • Job Management
  • Loyalty Program
  • Marketing Automation
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Grooming
  • Mobile Signature Capture
  • Multi-Location
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Payments
  • Patient Management
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Physician Management
  • Point of Sale (POS)
  • Practice Management
  • Progress Notes
  • Rate Management
  • Real-Time Notifications
  • Real-time Scheduling
  • Recurring Appointments
  • Reminders
  • Reporting/Analytics
  • Rescheduling
  • Room Booking
  • Routing
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduling
  • Self Service Portal
  • Service Catalog
  • Staff Management
  • Third-Party Integrations
  • Transaction History
  • Treatment Planning
  • Website Integration
  • eCommerce Management

Integrations

  • Total integrations18
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations2
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

BW
AvatarImg

Brandon W.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

Visibook logo

Visibook

Decent Starter scheduler

Reviewed 7 years ago

This is a really decent app, I like being able to color coordinate and book multiple therapist appointments. I did not like their payment system through the app which is a third party going and I think linking to PayPal; it has been a while since I messed with that option, but I wasn't interested in something that didn't link straight to my checking account. So for me that was a big turn off. Also...

Pros

Color coordinating appointments Multiple booking appointments

Cons

Client payment options (want something linked directly to my account) Unable to block off personal time

Vendor response

Brandon, thx for your comments. It sounds like you've decided to move on, but just so you are aware, our payments integration does go directly to your checking account. We will also be rolling out the ability to block off personal time. That update will be coming in the near future.

KM
AvatarImg

Kari M.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Visibook logo

Visibook

Great service, affordable price.

Reviewed 6 years ago

Easy to use and very affordable.

Pros

This service is easy to use. Anytime I have questions customer service responded quickly. It's very affordable and has saved me money because my clients get reminder for their appointments.

Cons

I would like the ability to set the amount of time for appointments. I typically have 50 min appointments.

VC
AvatarImg

Vicki C.

Health, Wellness and Fitness, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Visibook logo

Visibook

Visibook review

Reviewed 7 years ago

It was difficult to make changes to the system. Working as a licensed massage therapist, I need some block off time. Are being able to change clients booking times is a challenge.

Pros

Easy to use

Cons

Unable to change appointments onced booked.

JB
AvatarImg

Jacklyn B.

Cosmetics, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Visibook logo

Visibook

A great first time starter appointment app.

Reviewed 5 years ago

Great for sending out reminders to the clients about their hair appointments

Pros

Organize and convenient also, I like how I can put different services

Cons

I work at a salon and I have to send out reminders the day before the appointments because if I put in the appointments weeks ahead then the clients will Recieve appointments everyday until their actual appointment date.

Vendor response

Hi Jaclyn, Thanks for your note, however what you described sounds unusual. We send out a reminder 24 hours prior to the appointments; not everyday in between. Can you email us at hello@visibook.com? We'd like to help look into what you're seeing.

AvatarImg
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Ian M.

11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Visibook logo

Visibook

Visibook is building an awesome product. I use it every day.

Reviewed 6 years ago

Ease of scheduling appointments

Pros

I love the ease of use. I am an executive secretary and I can make appointments within 3 clicks. I make appointments for 3 leaders and I can keep their schedules and mine clear with ease. Also, the auto-reminders can't be beat.

Cons

Sometimes I get stuck hoping for a feature that doesn't exist. Other times I find some issues between the mobile and desktop versions. I really think these are just growing pains and trust the awesome Visibook staff will continue improving.

CK
AvatarImg

Chani K.

Apparel & Fashion, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Visibook logo

Visibook

The best program for me

Reviewed 7 years ago

It's a great program works perfect for me book appointments check status of appointments cancel appointment the only thing is that it's a little bit slow

Pros

Book appointments

Cons

Slow

GB
AvatarImg

Georgina B.

Cosmetics, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Visibook logo

Visibook

This app is great and super affordable for small business owners, like myself

Reviewed 6 years ago

Makes scheduling appointments easy

Pros

This app is a life saver. The setup was very easy. I love that I can input my services and it links automatically to my contacts. The text reminder are great, it keeps myself and my clients informed. I also love that the clients can text back. This app is also very affordable, I have used other appointment apps and they're over priced and do the same work.

Cons

sometimes it takes a bit too long to load. It'd be great if they could also include a personal time tab.

mc
AvatarImg

mary c.

Medical Practice, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Visibook logo

Visibook

I am glad I found it.

Reviewed 6 years ago

Ease of use

Pros

Notifies clients of appointments via text & email, so that I do not have to connect them before appointments.

Cons

I can't easily print out information or a schedule for the day. That is the main con I have for this product.

MH
AvatarImg

Maria H.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Visibook logo

Visibook

Great customer service

Reviewed 7 years ago

I was having trouble with my bookings. I received an email to follow up even though they saw I had figured it out. I was asked if I had any other concerns and felt very well taken care of

Pros

Great service with email reminders for client and business owner

Cons

Sometimes hard or unclear how to edit already booked appointments

KS
AvatarImg

Kelly S.

Consumer Services, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Visibook logo

Visibook

Appointments

Reviewed 7 years ago

My clients love the confirmations they get. However, I would like to see combination booking instead of doing each service separately, where they can add another service, like color retouch, then add wax, haircut,etc. The previous app I used did this and it was very helpful. This time I have to make sure to add other services for them if they forget and it shouldn't be considered as another appointment per say if it's under the same name.

Pros

Cost

Cons

Optional add one for services, have to make separate appointments

VR
AvatarImg

Veronica R.

Self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Visibook logo

Visibook

Easy to use. Affordable.

Reviewed 7 years ago

Not playing phone tag with clients

Pros

Reminders, convenient, easy to use, affordable. I like that clients can make their own appointments

Cons

I can move my bi weekly clients with output moving all the appointments one by one, I can't set a cutoff time that clients have to make appointments

aI
AvatarImg

artemio I.

Cosmetics, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Visibook logo

Visibook

its been easy, and my clients love the reminders.

Reviewed 6 years ago

I love how easy this made me book ppointments and our no show rate dropped drastically with the systems auto reminders!

Pros

I like how easy it is to browse, it easy for all my not computer savy team members to undertand and join us on here!

Cons

I don't like the fact that it doesn't allow all users to do everything, weve had trouble with team members canceling appointments or even creating. or double bookng appointments

JG
AvatarImg

Josie G.

Health, Wellness and Fitness, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Visibook logo

Visibook

Very easy to use

Reviewed 7 years ago

Good way of making my appointments

Pros

Easy to use quick to add appoinymet and it syncs with my other devices. Able to make apts everwhere i go , even if i am out of the salon.

Cons

There should be a feature where it tells you your income over the month. So we able to work out what our income is month to month.

RD
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Rebecca D.

Health, Wellness and Fitness, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Visibook logo

Visibook

Personal Trainer review

Reviewed 5 years ago
Pros

Easy scheduling for me and clients, availability is easy to use, convenient, calendar syncing

Cons

No way to sync previous appointments in calendar, having to delete and re-enter appointments if the time has changed permanently - or changing the time individually on every appointment.

Vendor response

Thanks for your feedback. We'll make a note of your comments for future updates.

OG
AvatarImg

Onelia G.

Health, Wellness and Fitness, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Visibook logo

Visibook

Excellent

Reviewed 6 years ago

Can book appointments wherever I am

Pros

Software is very easy to use and as long as we are logged in the same account we can sync

Cons

You cant go back on the screen and i.would like it if when you are on both columns they appeared next yo it and mot merged

EO
AvatarImg

Evonne O.

Medical Practice, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Visibook logo

Visibook

Great for just starting out

Reviewed 7 years ago

Love Visibook! It's easy to use and navigate. Starting off as a new business owner, the pricing options are just what I need and extremely reasonable. I love the fact also that it sends out automatic reminders of upcoming appointments as well to me and the clients. I recommend it to other business owners all the time!

Pros

Sends reminders of upcoming appointments

Cons

No easy way to block time slots you don't want to fill for various reasons

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Stephanie F.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Visibook logo

Visibook

Excellent applications for small businesses/ self employed

Reviewed 6 years ago

Perfect for my small business. I can create appointments and the software notifies and reminds both myself and the customer of upcoming appointments.

Pros

I love the ease of use. I can add customers and customize appointment types. The "Notes" feature is very handy for tracking sessions for someone like myself- a personal trainer.

Cons

There are a couple of glitches. Once I added a customer and it duplicated them 10 times. Another time, I couldn't access the app because it kept shutting down.

AR
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Ann R.

Medical Practice, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Visibook logo

Visibook

Very easy to use

Reviewed 7 years ago

Very easy to use, would be nice if historical information could be kept about the clients and the results of the appointment. Including being able to download the information at any given time. Other than that very easy to use love it

Pros

Easy for clients to use, and love a 24 hour reminder

Cons

no way to document notes regarding the appointments or download history

CG
AvatarImg

Clarissa G.

Entertainment, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Visibook logo

Visibook

Not a good app for scheduling

Reviewed 2 years ago

I do not like this app. I believe there should be updates to develop more real-time updates between the office and availability for appointments.

Pros

Good at reminders and communicating directly with my doctor’s office.

Cons

Poor integration between the office and the app for scheduling appointments.

AU
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Angela U.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Visibook logo

Visibook

Best of all scheduling programs I've tried

Reviewed 7 years ago

I've tried several similar programs. In schedule mostly in my phone so having an iOS app is imperative. It has a simple and easy to use interface. My only wish is that I could change times rather than cancel appointments.

Pros

Dedicated app Simple interface Available help from within app

Cons

Cannot reschedule..must cancel appointments rather than change time or date

ND
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Nicole D.

Professional Training & Coaching, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Visibook logo

Visibook

Easy Scheduling Software

Reviewed 7 years ago

I'm a coach and have been looking for an affordable scheduling software system that was easy to use. I did some research and found that Visibook offered many of the features I was looking for and the pricing was affordable. I'm still testing it out and so far so good.

Pros

Easy interface - free options

Cons

I've set some available appointments and had them disappear from my calendar

KB
AvatarImg

Kelly B.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

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Visibook

A+ Small business starter

Reviewed 7 years ago

Great scheduler, comparable to desktop top dollar software. Includes just the right amount of features for needed tasks and at a minimal cost. Has helped me get my business up and running with great ease and success!

Pros

Auto booking future appointments. Client confirmation.

Cons

All the steps to go through when booking. One click would be easiest.

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Sebastian C.

Retail, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Visibook logo

Visibook

AMAZING

Reviewed 4 years ago

I will continue to use and book my appointments with Visibook !

Pros

Helps me manage my day to day realtor appointments and boating appointments, I love this app it has been my best friend lol.

Cons

This app has no problems it honestly is flawless I have came across no glitches, errors or anything.

MY
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Mai Yer Y.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

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Visibook

Out of the 3 appointment schedulers I downloaded, this is by far the best one. Easy to use.

Reviewed 6 years ago

Just makes it easier for me to make and set appointments. It allows me to set appointments far in advance which I love because it's super convenient.

Pros

I like it that my clients can message me on there. I like the fact that I can add my clients info in it, as well as the services being done with the time being spent so I don't overlap appointments.

Cons

There is nothing I don't like about visibook. I have enjoyed everything about this app. If I had to pick, it would be be the page can load a little bit faster.

RA
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Ruby A.

Cosmetics, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

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Visibook

Fun option...

Reviewed 6 years ago

It has helped so much with no shows....

Pros

That it reminds clients of their appointments...

Cons

Not enough flexibility with downtime and or time off