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StarChapter vs Brilliant Directories Comparison

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Overview

Association management software for local chapters, combining membership management, website content, event registration and email marketing

Category Leaders

Brilliant Directories is a cloud-based directory software for creating directory websites, with built-in themes, member management, payment processing, and more

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

53

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

1450

One-time payment

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

634

5

4

3

2

1

299

213

94

19

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

4.8

735

5

4

3

2

1

574

148

11

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Technical support was very good and responsive. The knowledge base and training resources were excellent.
Star chapter is very responsive, they have competitive pricing and they offer a great product.
What we were most pleased with was the ability to integrate with PayPal to streamline our dues and meeting registrations.

Pros

They are professional and have excellent technology that fits my needs. Their platform allows for users to monetize it and Brilliant Directories is not counting my potential revenue.
The customer support people are great. Also, their Facebook page has a very active community that shares ideas and is there to help you 24/7.
Overall, Brilliant Directories is the best solution for me. I used the free trial option for a week and loved it. It is so easy to use and it's an awesome product even without the VIP Add-Ons.

Cons

Changing registration forms, different fields were lost. When the previous financial platform existed, we lost registrations & funding documentation.
Their software is VERY difficult to edit. There are 3 places to enter the editing mode but each section only shows a protion of what you need you need to edit, making the experience very infuriating.
Limited layouts, poor user interface, limited customization, expensive.

Cons

No page templates to choose from. Html coded) - No Trial/Free membership - Sitemap not working with search engines.
A little concerned about the 10gigs of space and bandwidth, that seems very low for a directory.
We really don't have any major or minor complaints about the software. I was expecting that something so complex, with tons of features, would be a nightmare to set up and run.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review19 days ago

Key features

  • Total features54
  • @mentions
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Advertising Management
  • Alerts/Notifications
  • Application Management
  • Attendance Tracking
  • Attendee Management
  • Badge Management
  • CRM
  • Calendar Management
  • Chapter Management
  • Chat/Messaging
  • Commenting/Notes
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Portal
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Directory Listing Management
  • Discount Management
  • Discussions/Forums
  • Document Storage
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Engagement Tracking
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Feedback Management
  • Filtering
  • Fundraising Management
  • Gamification
  • Group Management
  • Ideation
  • Invoice Management
  • Job Board
  • Knowledge Base Management
  • Layout & Design
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile App
  • Moderation
  • Multi-Language
  • Newsletter Management
  • Payment Processing
  • Personalization
  • Profile Change Approvals
  • Profile Templates
  • Profile Visibility Controls
  • Real-Time Notifications
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reviews Management
  • Role-Based Permissions
  • SEO Management
  • SSL Security
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Sponsorship Management
  • Surveys & Feedback
  • Third-Party Integrations
  • Ticketing
  • User Management
  • Wait List Management
  • Website Integration
  • Website Management
  • Total features89
  • @mentions
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Advertising Management
  • Alerts/Notifications
  • Application Management
  • Attendance Tracking
  • Attendee Management
  • Badge Management
  • CRM
  • Calendar Management
  • Chapter Management
  • Chat/Messaging
  • Commenting/Notes
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Portal
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Directory Listing Management
  • Discount Management
  • Discussions/Forums
  • Document Storage
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Engagement Tracking
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Feedback Management
  • Filtering
  • Fundraising Management
  • Gamification
  • Group Management
  • Ideation
  • Invoice Management
  • Job Board
  • Knowledge Base Management
  • Layout & Design
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile App
  • Moderation
  • Multi-Language
  • Newsletter Management
  • Payment Processing
  • Personalization
  • Profile Change Approvals
  • Profile Templates
  • Profile Visibility Controls
  • Real-Time Notifications
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reviews Management
  • Role-Based Permissions
  • SEO Management
  • SSL Security
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Sponsorship Management
  • Surveys & Feedback
  • Third-Party Integrations
  • Ticketing
  • User Management
  • Wait List Management
  • Website Integration
  • Website Management

Integrations

  • Total integrations2
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations24
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite