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StarChapter vs Cvent Event Management Comparison

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Overview

Category Leaders

Association management software for local chapters, combining membership management, website content, event registration and email marketing

Cvent provides online event planning and management, web survey and email marketing software for event planners, attendees,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

44

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

245

163

67

11

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

5

4

3

2

1

384

247

44

8

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

Technical support was very good and responsive. The knowledge base and training resources were excellent.

JS

Jared S.

Star chapter is very responsive, they have competitive pricing and they offer a great product.

WA

Whitnee A.

What we were most pleased with was the ability to integrate with PayPal to streamline our dues and meeting registrations.

MG

Melanie G.

Pros

You can make your registration event pages quite robust with information- that is probably the best PRO of the software. It is also great that it is Cloud-based like all software should be these days.

AR

Anonymous Reviewer

Flex is a great addition to the product - super easy to use and aesthetically pleasing.

LA

Laura A.

It includes abstract management, website development, and the awesome option to copy and paste meetings that have been created, like a template.

JL

Joseph L.

Cons

Changing registration forms, different fields were lost. When the previous financial platform existed, we lost registrations & funding documentation.

DG

Don G.

Their software is VERY difficult to edit. There are 3 places to enter the editing mode but each section only shows a protion of what you need you need to edit, making the experience very infuriating.

MO

Maya O.

Limited layouts, poor user interface, limited customization, expensive.

AS

Andrew S.

Cons

If you use the legacy system, not only are you wasting your time learning a system that will be eliminated, but your events will disappear after the change as they can't be transferred.

BC

Beth C.

Poor communications with management, no intentions to resolve customer concerns or address complaints.

AJ

Annette J.

Limited capabilities in e-marketing (no A/B testing, no series/time-based emails, no way for subscribers to change frequency of emails - you're either subscribed or opted out).

KB

Krysten B.

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review18 days ago

Key features

  • Total features35
  • API
  • Abstract Management
  • Access Controls/Permissions
  • Action Item Tracking
  • Activity Dashboard
  • Activity Tracking
  • Agenda Management
  • Alerts/Notifications
  • Application Management
  • Attendance Management
  • Attendee Management
  • Attendee Tracking
  • Audience Targeting
  • Badge Management
  • Barcode / Ticket Scanning
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Campaign Management
  • Catering Management
  • Chapter Management
  • Chat/Messaging
  • Class Registration
  • Committee Management
  • Conferences/Conventions
  • Conferencing
  • Contact Database
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Storage
  • Dues Management
  • Election Management
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Exhibit/Vendor Management
  • Feedback Management
  • Financial Management
  • Fundraising Management
  • Gamification
  • Group Registration
  • Guest List Management
  • Internal Meetings
  • Jobs Board
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Live Streaming
  • Marketing Automation
  • Meeting Management
  • Meeting Preparation Tools
  • Meeting Room Booking
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Mobile Access
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Presentation Streaming
  • Promotions Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Refund Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Room Block Management
  • Scheduling
  • Self Check-in/Check-out
  • Single Sign On
  • Social Media Integration
  • Social Promotion
  • Space Management
  • Speaker Management
  • Sponsorship Management
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integrations
  • Ticketing
  • Vendor Management
  • Video Conferencing
  • Video Streaming
  • Virtual Lobby
  • Visitor Registration
  • Volunteer Management
  • Website Management
  • Weddings/Parties
  • Total features96
  • API
  • Abstract Management
  • Access Controls/Permissions
  • Action Item Tracking
  • Activity Dashboard
  • Activity Tracking
  • Agenda Management
  • Alerts/Notifications
  • Application Management
  • Attendance Management
  • Attendee Management
  • Attendee Tracking
  • Audience Targeting
  • Badge Management
  • Barcode / Ticket Scanning
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Campaign Management
  • Catering Management
  • Chapter Management
  • Chat/Messaging
  • Class Registration
  • Committee Management
  • Conferences/Conventions
  • Conferencing
  • Contact Database
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Storage
  • Dues Management
  • Election Management
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Exhibit/Vendor Management
  • Feedback Management
  • Financial Management
  • Fundraising Management
  • Gamification
  • Group Registration
  • Guest List Management
  • Internal Meetings
  • Jobs Board
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Live Streaming
  • Marketing Automation
  • Meeting Management
  • Meeting Preparation Tools
  • Meeting Room Booking
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Mobile Access
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Presentation Streaming
  • Promotions Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Refund Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Room Block Management
  • Scheduling
  • Self Check-in/Check-out
  • Single Sign On
  • Social Media Integration
  • Social Promotion
  • Space Management
  • Speaker Management
  • Sponsorship Management
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integrations
  • Ticketing
  • Vendor Management
  • Video Conferencing
  • Video Streaming
  • Virtual Lobby
  • Visitor Registration
  • Volunteer Management
  • Website Management
  • Weddings/Parties

Integrations

  • Total integrations1
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations36
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk