StarChapter vs Volunteer Impact Comparison

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Overview

Association management software for local chapters, combining membership management, website content, event registration and email marketing

Volunteer management software and industry leading user support for small and large nonprofits and government agencies across...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$44.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$240.00/yr.year
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

217

143

56

9

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

4.7

(19)

5

4

3

2

1

13

6

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

We can manage our membership much better, find the meeting functionality to be a vast improvement over what we were doing and it does help us manage our finances better.
Love the ease of ease and the professional facing website and features. Star Chapter customer service is wonderful to work with.
Email tracker greatly improved our communications effectiveness; we're reaching 98% of our members and the majority of our non-members too.

Pros

The other fantastic thing, is they are constantly improving their software. They release frequent updates, and are always taking feedback about things they can add in to improve their program.
The design is also very clean and appealing looking on both the admin and volunteer end. Customer support at Better Impact is top notch.
The customer service is outstanding. Of course the application is in the cloud and has easy to use access for volunteers.

Cons

If there’s a problem with either of the following (to name a few), you’ve just caused your client unnecessary setback and frustration. A problem with their payment gateway connection.
Has paid for itself in removing the tedious administrative tasks as well as the human error mistakes.
There is truly not anything I can say bad about it.

Cons

I struggle to generate reports, there are no many options, it is confusing.
Cannot fault the customer service at all. The only problem I currently have is trying to pull a list of volunteers by activities list - but the team are on it.
Ll go in to make a simple report and get overwhelmed with the options to choose from, and I cannot remember which boxes to check to get just the right data.
  • Vendor responds to reviews
  • Last review10 days ago
  • Vendor responds to reviews
  • Last review16 days ago

Key features

  • Total features24
  • API
  • Activity Tracking
  • Application Integration
  • Applications Management
  • Assignment Management
  • Attendance Tracking
  • Automatic Notifications
  • Built-In Database
  • Calendar Management
  • Calendar Sync with Google
  • Certification Tracking
  • Configuration Management
  • Contact Database
  • Contact History
  • Contact Management
  • Content Filter
  • Content Management
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Extraction
  • Data Import
  • Data Import/Export
  • Database Conversion
  • Document Storage
  • Duplicate Detection
  • Electronic Payments
  • Email Distribution
  • Email Integration
  • Email Templates
  • Email Tracking
  • Event Scheduling
  • Feedback Collection
  • Filtered Views
  • Forum / Discussion Board
  • History Tracking
  • Instant Messaging
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Integration
  • Monitoring
  • Multi-Channel Communication
  • Multi-Country
  • Multi-Location
  • Multiple User Accounts
  • Permission Management
  • Personalized Profiles
  • Recruitment Management
  • Registration Management
  • Reminders
  • Remote File Access
  • Role-Based Permissions
  • SMS Integration
  • SSL Security
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Self-Enrollment
  • Skills Tracking
  • Social Media Integration
  • Summary Reports
  • Task Scheduling
  • Time Clock Integration
  • User Management
  • User Photos
  • Website Integration
  • Total features57
  • API
  • Activity Tracking
  • Application Integration
  • Applications Management
  • Assignment Management
  • Attendance Tracking
  • Automatic Notifications
  • Built-In Database
  • Calendar Management
  • Calendar Sync with Google
  • Certification Tracking
  • Configuration Management
  • Contact Database
  • Contact History
  • Contact Management
  • Content Filter
  • Content Management
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Extraction
  • Data Import
  • Data Import/Export
  • Database Conversion
  • Document Storage
  • Duplicate Detection
  • Electronic Payments
  • Email Distribution
  • Email Integration
  • Email Templates
  • Email Tracking
  • Event Scheduling
  • Feedback Collection
  • Filtered Views
  • Forum / Discussion Board
  • History Tracking
  • Instant Messaging
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Integration
  • Monitoring
  • Multi-Channel Communication
  • Multi-Country
  • Multi-Location
  • Multiple User Accounts
  • Permission Management
  • Personalized Profiles
  • Recruitment Management
  • Registration Management
  • Reminders
  • Remote File Access
  • Role-Based Permissions
  • SMS Integration
  • SSL Security
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Self-Enrollment
  • Skills Tracking
  • Social Media Integration
  • Summary Reports
  • Task Scheduling
  • Time Clock Integration
  • User Management
  • User Photos
  • Website Integration

Integrations

  • Total integrations1
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations3
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

StarChapter vs. Volunteer Impact

See how StarChapter and Volunteer Impact stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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