SugarCRM vs Act-On Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Social presence
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Reviews

Jonathan Wright

A good marketing automation software with outstanding support

2014-06-16

Pros

The support is so impressive; they will walk you through anything that you would ever want to know.

Cons

The sync with SugarCRM needs work.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

9/10

Recommendations to others considering Act-On

I recommend talking to support before you make any hasty generalizations.

Source: Software Advice
Helpful?   Yes   No
Act-On Reviews
Act-On
Cloud marketing automation platform
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Anonymous
( company, 51-200 employees)

One of the Best Marketing Automation Programs I've Ever Used

2018-05-15

My sales and marketing team had so many benefits from this software. The marketing and data analysts had high-level, quality reports that were as detailed or as broad as they wanted. The sales team had live information about their hottest leads and could rely on the lead-generation process to do things automatically. They didn't have to worry about information not being part of the CRM from Marketing because the integration made that seamless. Truly a great program and I didn't even have enough characters to talk about all of the other features too!

Pros

First of all, it integrated with our CRM (we used SugarCRM). The features related to this integration were: lead generation from our web forms, lead generation from our email campaigns, lead generation based on user action.

Cons

The most challenging features were the design elements. It was very template based and it took some CSS or HTML skills to make them less-standard. This was true for everything - emails, web pages, landing pages, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Act-On Software


Thanks so much for your enthusiastic review of Act-On! We really appreciate it and are glad to hear about your excellent experience with our solution.
Happy Marketing!
Sarah

Act-On Reviews
Act-On
Cloud marketing automation platform
Read more