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SuiteCRM Logo

Modular, open source CRM for businesses of all types

SuiteCRM Pricing

Pricing overview

Value for money rating

4.7

/5

47

Price starts from

Free

Pricing options
Free plan
Subscription
Free trial

Pricing details

SuiteCRM is an open source solution and is free to download.

What users say

I absolutely love that this CRM is fully opensource and if you are confident enough free to use. You can have a CRM as powerful as SalesForce for the opportunity cost of self installation.
The ability to use SuiteCRM and customize it to your needs is FANTASTIC. We needed a catering management tool, everything on the market was out of our price range, or did not provide what we wanted.

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Reviewers who mentioned pricing said:

BH
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Bryan H.

E-Learning, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good option for basic CRM capabilities

Reviewed 5 months ago
Pros

SuiteCRM is low cost and provides some features that are helpful. This CRM has features like campaigns and the flexibility to modify or add other features.

Cons

It is very limited out of the box on what can be done. The Automation engine is very limited and can be hard to use. We have found that it is hard to use at times.

NE
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Nathan E.

Farming, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Wonderful and Expandable CRM Solution

Reviewed 7 years ago

If you are comfortable working with your own website, I recommend trying out Suite CRM. It can end up saving you a ton of money. If you are tired of SalesForce and would like to try a different option, look no further. This is an excellent product.

Pros

I absolutely love that this CRM is fully opensource and if you are confident enough free to use. You can have a CRM as powerful as SalesForce for the opportunity cost of self installation. That being said, there is a network of people who can help you install and manage it. Plus there is an affordable paid version which in my opinion outshines that of SalesForce or Infusionsoft!

Cons

It is a little difficult to get this up and running if you are trying to install it on your own. Additionally, the idea of opensource software doesn't appeal to everybody and should be taken with a grain of salt since you can have others install for you.

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Eric M.

Computer Software, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent CRM at $0 cost

Reviewed 4 years ago
Pros

SuiteCRM has all of the features that most SalesForce users actually use, and a good deal more to boot. Unlike Salesforce, SuiteCRM is free if you install it yourself and run it on your own server. There's no limit to the number of users you can have. Where SuiteCRM shines brightest is in its ability to manage Targets, Leads, Contacts, Accounts, and Opportunities. Customization is easy. You can add...

Cons

SuiteCRM includes a Quote, Contract and Invoice feature. Depending on your business, it might be all you need. For my service business, writing custom software to automate businesses, it's cumbersome enough that I don't use it.

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Verified reviewer

Hospitality, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing Suite

Reviewed 5 years ago

We have been using this program for several years now - and it has been a valuable tool. We just recently upgraded the program to one of the newest releases, allowing us to do more - with less steps. The ability to create a workflow is invaluable. We run the program on a Mac server, and have not had one bit of problems with it. If you are looking for a smooth running CRM suite, check this app out.

Pros

The ability to use SuiteCRM and customize it to your needs is FANTASTIC. We needed a catering management tool, everything on the market was out of our price range, or did not provide what we wanted. With a few modifications and adding of fields, SuiteCRM was ready to go. It even have the ability to print PDF's and email them as well.

Cons

The lack of mail merging or publishing to a word document is about the only thing that is lacking in this system. There is an add on - but it is a little pricey.

IR
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Infant R.

Information Technology and Services, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Free open source CRM for all

Reviewed 4 years ago

- Providing api for integrating with any other platform. So overall more functionalities available with zero cost. Good to go.

Pros

- Yes. It is absolutely free of cost. You can use it for your company - Quick installation. User manual and installation document available - Manage CRM, Sales quotation, sales order, invoice - easy template design for invoice - Run email campaign

Cons

- Developed in PHP and MySQL - Deployment in severe make easy but since it is open source software anyone can access the code.

DS
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Dinesh S.

Information Technology and Services, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A complete sales and marketing management system, easy to use

Reviewed 5 years ago

Suite CRM is the best self-hosted, open source and customizable CRM. In fact, this is one open source CRM that can face head on with any other enterprise or cloud based CRMs. Right from importing from traditional database or importing from excel, Suite CRM also allows to add custom fields.

Pros

-Allows you to create your own modules based on your needs -Comes with freely available modules -You can either customize using a modular builder or go for bespoke customization -The best part is it does not ask for any expensive software add-ons unlike others -Out of the box, functionalities makes troubleshooting a lot easier

Cons

- Too much of customization and hence make sure to take notes accordingly as every customized module interacts differently with the backend. - All you need is a little tweak by the developers and you are good to go for using SuiteCRM as per your needs. A must use for start-ups who are looking for substantial growth in business.

CC
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Chris C.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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The affordable open source CRM app, originally based on SugarCRM 6.5 Community Edition

Reviewed 9 years ago

Pros: * SuiteCRM is developed and managed by Sales Agility a UK based leading global SugarCRM implementation expert, module developer, and hosting provider. * SutieCRM has all the features of SugarCRM Pro, in a free open source AGPL license. * Compatibility with any SugarCRM 6.5 compatible add-on module, hundreds of which are available for purchase on SugarOutfitters. * Install SuiteCRM on any...

Pros

No pros were added to this review

Cons

No cons were added to this review

SP
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Simeon P.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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SuiteCRM is easy to use, Saves you a tonne of money either as a Cloud install or on Your Server

Reviewed 8 years ago

I love SuiteCRM, especially version 7.7.8. Its user interface got a full refresh, it's modern, simple, and best of all...mobile responsive. So, not need for a mobile app. What I like about this version, is that it's more compatible with my own web server, and the Workflow Automation actually works. Even though SuiteCRM is Opensource, it's not a dumbed-down version. You literally have everything...

Pros

No pros were added to this review

Cons

No cons were added to this review

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Yasir Afaque S.

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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This is the Best CRM software which is completely open-source on initial basis for a SoHo & Sme's

Reviewed 6 years ago
Pros

This is the great CRM which is built on the sugar CRM Community Edition and is continuing the licence of open source for using under GPL licence which makes it easy and expandable for any small organisation to enhance its features as per their requirements without investing on the licence cost just they had to invest in the development part without licence purchase. This is the CRM which is a standard...

Cons

I dislike its integration feature and module creation because it releases very fast upgrades which is not possible for a development unit to upgrade its extra modules developed by inhouse frequently.

TG
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Tuval G.

Computer Software, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Very old system

Reviewed 6 years ago

Find another alternative.

Pros

Has a lot of features and modules, possibility to extend modules from the admin panel, very easy to install.

Cons

Bad UI/UX, cannot be customized without touching the core codes, bad code structure, just use it as is, adds on are very expensive.

LG
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Leilani Grace D.

1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Sweet SuiteCRM

Reviewed 6 years ago
Pros

Their website provides an online demo for users so it is easy to use. It is cheaper than salesforce crm.

Cons

This is less popular compared to other CRMs in the market so less people use this. They need to invest in marketing to promote their services.

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Konstantinos L.

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Nice features at no cost. You just need to set it up correctly.

Reviewed 6 years ago
Pros

It has many features and they are provided for free. it can be hosted on your server or it can be served from your computer. It is similar to leading CRMs.

Cons

You need to do alot of customizations to make it work for your business. I am afraid of the time i will need migration to another system because i cannot find a foolproof method yet to do it.