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SuperSaaS vs Appointy Comparison
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Overview
SuperSaaS’s online appointment booking software makes your business work for you and your customers. Your online calendar...
Appointy is a simple, functional and power scheduling software designed for small businesses
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
0
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
0
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Overall we are very impressed by how easy it is to use SuperSaaS Appointment Schedule and the brilliant the customer support is.
I wasn't sure how to transfer our subscrition but the help I got from SuoerSaaS was superb.
It is easy to use and has good quality for the price. The best feature is without doubt the customer service: fast, effective, and kind.
Pros
Having a free trial has helped me to try and see if its best suitable for my business and it has been a pleasure using the service.
Super easy to use and the free online set up assistance is superb. Within the first week I had 5 new clients schedule with me which was a huge increase from before when they had to call or email.
I am so happy with their customer service, and if I would have more rooms again in future I would be happy to pay them because Appointed support was always on time and helpful.
Cons
All that power is useless if arranging an appointment is a slow, difficult and finally frustrating experience for the user.
No doubt why several clients have dismissed by SuperSaas-based prototype scheduling platform. The backend interface suffers from similar problems, but at least only admins can see them.
It looks awful - a recent refresh helped a tiny bit. No bulk editing of customers - so a change can require accessing hundreds of customers individually.
Cons
I had literally used the software for 5 days before it became useless for us. I feel they misrepresented this feature on their website, and also refuse to refund.
In January 2016 there were multiple of such outages. The weird, or should I say horrible thing is that Appointy doesn't even notify it's paying customers that there's an outage.
But for the price I pay I wish to have language option (I need Finnish language for my clients). Integration on Facebook is not available what is bad as everyone is offering it now for schedule.
Key features
- Total features74
- API
- Access Controls/Permissions
- Activities Booking
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Attendance Management
- Attendance Tracking
- Automated Scheduling
- Availability Indicator
- Availability Management
- Billing & Invoicing
- Booking Management
- Booking Notes
- CRM
- Calendar Management
- Calendar Sync
- Class Scheduling
- Client Database
- Client Management
- Confirmation/Reminders
- Contact Database
- Credit Card Processing
- Customer Database
- Customer History
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Data Import/Export
- Discount Management
- Electronic Payments
- Email Management
- Email Marketing
- Email Reminders
- Employee Management
- Employee Scheduling
- Event Calendar
- Event Management
- Event Scheduling
- Facility Scheduling
- Gift Card Management
- Group Reservations
- Group Scheduling
- Inventory Management
- Invoice Management
- Loyalty Program
- Mobile Access
- Mobile Alerts
- Multi-Language
- Multi-Location
- Multiple User Accounts
- Online Booking
- Online Payments
- Payment Processing
- Point of Sale (POS)
- Practice Management
- Price / Margin Management
- Promotions Management
- Rate Management
- Ratings / Reviews
- Real Time Notifications
- Real-time Scheduling
- Real-time Updates
- Recurring Appointments
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Resource Scheduling
- Room Booking
- SMS Messaging
- SMS Reminders
- SOAP notes
- Scheduling
- Self Service Portal
- Social Media Integration
- Team Calendars
- Third Party Booking
- Third Party Integrations
- Website Integration
- Total features46
- API
- Access Controls/Permissions
- Activities Booking
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Attendance Management
- Attendance Tracking
- Automated Scheduling
- Availability Indicator
- Availability Management
- Billing & Invoicing
- Booking Management
- Booking Notes
- CRM
- Calendar Management
- Calendar Sync
- Class Scheduling
- Client Database
- Client Management
- Confirmation/Reminders
- Contact Database
- Credit Card Processing
- Customer Database
- Customer History
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Data Import/Export
- Discount Management
- Electronic Payments
- Email Management
- Email Marketing
- Email Reminders
- Employee Management
- Employee Scheduling
- Event Calendar
- Event Management
- Event Scheduling
- Facility Scheduling
- Gift Card Management
- Group Reservations
- Group Scheduling
- Inventory Management
- Invoice Management
- Loyalty Program
- Mobile Access
- Mobile Alerts
- Multi-Language
- Multi-Location
- Multiple User Accounts
- Online Booking
- Online Payments
- Payment Processing
- Point of Sale (POS)
- Practice Management
- Price / Margin Management
- Promotions Management
- Rate Management
- Ratings / Reviews
- Real Time Notifications
- Real-time Scheduling
- Real-time Updates
- Recurring Appointments
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Resource Scheduling
- Room Booking
- SMS Messaging
- SMS Reminders
- SOAP notes
- Scheduling
- Self Service Portal
- Social Media Integration
- Team Calendars
- Third Party Booking
- Third Party Integrations
- Website Integration
Integrations
- Total integrations54
- Constant Contact
- Gmail
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- HubSpot Marketing Hub
- Mailchimp
- Meta for Business
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WordPress
- Xero
- Zapier
- Zendesk Suite
- Total integrations17
- Constant Contact
- Gmail
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- HubSpot Marketing Hub
- Mailchimp
- Meta for Business
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WordPress
- Xero
- Zapier
- Zendesk Suite
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