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SuperSaaS vs Microsoft 365 Comparison

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Overview

SuperSaaS’s online appointment booking software makes your business work for you and your customers. Your online calendar...

Category Leaders

Microsoft 365, formerly Office 365, provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint, OneNote,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

8

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

6

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

177

65

14

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

5

4

3

2

1

8,272

2,958

469

62

39

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

It is easy to use and has good quality for the price. The best feature is without doubt the customer service: fast, effective, and kind.
Overall we are very impressed by how easy it is to use SuperSaaS Appointment Schedule and the brilliant the customer support is.
I wasn't sure how to transfer our subscrition but the help I got from SuoerSaaS was superb.

Pros

I love the advanced security & ease of use with this program (once I figured it out LOL). The cloud based business applications make a world of difference.
It's another game changer for us (most of us work from home). The way everything fits together is awesome and having MS Teams at the centre of it all is brilliant.
Very positive experience - any successful business would find significant efficiencies and opportunities by moving to 365.

Cons

No doubt why several clients have dismissed by SuperSaas-based prototype scheduling platform. The backend interface suffers from similar problems, but at least only admins can see them.
All that power is useless if arranging an appointment is a slow, difficult and finally frustrating experience for the user.
It looks awful - a recent refresh helped a tiny bit. No bulk editing of customers - so a change can require accessing hundreds of customers individually.

Cons

I hate, hate, hate, hate the fact that you cannot install each app on its own. It is pointless to force people who only need Excel or Word to install EVERYTHING.
This is the sort of thing the hard drive resident application never struggled with. Conditional formatting layered up is the sort of thing that causes problems.
Sometimes i get logged out and have trouble logging back in. This is very rare but can be confusing and upsetting as everything is on there.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features97
  • "What If" Scenarios
  • @mentions
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Address Book
  • Alerts/Notifications
  • Anti Spam
  • Application Access Control
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Archiving & Retention
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Brainstorming
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Certification Tracking
  • Chat/Messaging
  • Claims Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Computer Telephony Integration
  • Conferencing
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Activity Tracking
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Discussions / Forums
  • Document Automation
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • Electronic Payments
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Management
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • File Management
  • File Sharing
  • File Transfer
  • Forms Management
  • Full Text Search
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • Historical Reporting
  • Image Editing
  • Inbox Management
  • Interaction Tracking
  • Inventory Management
  • Leave Tracking
  • Live Chat
  • Loyalty Program
  • Mail Merge
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Multi-Department/Project
  • Multi-Language
  • Multi-Location
  • Multi-User Collaboration
  • Multimedia Support
  • Multiple Format Support
  • Multiple Projects
  • Multiple User Accounts
  • Notes Management
  • Office Suite
  • Offline Access
  • Online Booking
  • Online Payments
  • Order Management
  • Payment Processing
  • Payroll Management
  • Point of Sale (POS)
  • Practice Management
  • Presentation Tools
  • Preview Functionality
  • Price / Margin Management
  • Project Management
  • Project Templates
  • Promotions Management
  • Rate Management
  • Real Time Notifications
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Scheduling
  • Room Booking
  • SMS Messaging
  • SOAP notes
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Social Media Integration
  • Spell Check
  • Status Tracking
  • Student Management
  • Synchronous Editing
  • Task Management
  • Task Progress Tracking
  • Team Calendars
  • Template Management
  • Templates
  • Text Editing
  • Text to Speech
  • Third Party Booking
  • Third Party Integrations
  • To-Do List
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Vendor Management
  • Version Control
  • Video Conferencing
  • Video Editing
  • Video Streaming
  • Video Support
  • Web Forms
  • Website Integration
  • Work Order Management
  • iCalendar Support
  • Total features85
  • "What If" Scenarios
  • @mentions
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Address Book
  • Alerts/Notifications
  • Anti Spam
  • Application Access Control
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Archiving & Retention
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Brainstorming
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Certification Tracking
  • Chat/Messaging
  • Claims Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Computer Telephony Integration
  • Conferencing
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Activity Tracking
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Discussions / Forums
  • Document Automation
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • Electronic Payments
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Management
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • File Management
  • File Sharing
  • File Transfer
  • Forms Management
  • Full Text Search
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • Historical Reporting
  • Image Editing
  • Inbox Management
  • Interaction Tracking
  • Inventory Management
  • Leave Tracking
  • Live Chat
  • Loyalty Program
  • Mail Merge
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Multi-Department/Project
  • Multi-Language
  • Multi-Location
  • Multi-User Collaboration
  • Multimedia Support
  • Multiple Format Support
  • Multiple Projects
  • Multiple User Accounts
  • Notes Management
  • Office Suite
  • Offline Access
  • Online Booking
  • Online Payments
  • Order Management
  • Payment Processing
  • Payroll Management
  • Point of Sale (POS)
  • Practice Management
  • Presentation Tools
  • Preview Functionality
  • Price / Margin Management
  • Project Management
  • Project Templates
  • Promotions Management
  • Rate Management
  • Real Time Notifications
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Scheduling
  • Room Booking
  • SMS Messaging
  • SOAP notes
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Social Media Integration
  • Spell Check
  • Status Tracking
  • Student Management
  • Synchronous Editing
  • Task Management
  • Task Progress Tracking
  • Team Calendars
  • Template Management
  • Templates
  • Text Editing
  • Text to Speech
  • Third Party Booking
  • Third Party Integrations
  • To-Do List
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Vendor Management
  • Version Control
  • Video Conferencing
  • Video Editing
  • Video Streaming
  • Video Support
  • Web Forms
  • Website Integration
  • Work Order Management
  • iCalendar Support

Integrations

  • Total integrations54
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations808
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

SuperSaaS vs. Microsoft 365

See how SuperSaaS and Microsoft 365 stack up against each other by comparing features, pricing, ratings, integrations, security & more.