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SuperSaaS vs Reservio Comparison

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Overview

SuperSaaS’s online appointment booking software makes your business work for you and your customers. Your online calendar...

Category Leaders

Reservio is an online booking & appointment scheduling platform for client-serving businesses of all sizes - with features...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

8

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

10

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

263

5

4

3

2

1

180

66

16

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.6

73

5

4

3

2

1

55

14

2

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Overall we are very impressed by how easy it is to use SuperSaaS Appointment Schedule and the brilliant the customer support is.
I wasn't sure how to transfer our subscrition but the help I got from SuoerSaaS was superb.
It is easy to use and has good quality for the price. The best feature is without doubt the customer service: fast, effective, and kind.

Pros

What I like the most about Reservio is how user friendly it is. From the UI standpoint, it is very clean, organized and well thought for the user.
The ability to book in my facility has been great, definitely it is something to consider if your company wants to have a better service with clients. It is a must get software in my opinion.
It's a clean and well designed app with good UX so the experience is good. It's relatively simple to use yet powerful in its function.

Cons

All that power is useless if arranging an appointment is a slow, difficult and finally frustrating experience for the user.
No doubt why several clients have dismissed by SuperSaas-based prototype scheduling platform. The backend interface suffers from similar problems, but at least only admins can see them.
It looks awful - a recent refresh helped a tiny bit. No bulk editing of customers - so a change can require accessing hundreds of customers individually.

Cons

Using this service for 2 years, from time to time it fails to synchronize with the Google Calendar and then lets your customers order on the dates you are already full, which is very annoying.
Something that has been annoying me quite a bit is that we are allowed to create accounts for some customers, but there is no apparent way for them to log in.
Paid for the software and it still won't send sms confirmation. Tried customer service and no response.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features74
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • Financial Management
  • For Barbershops
  • For Dance Studios
  • For Medical Spas
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Inventory Management
  • Loyalty Program
  • Member Communication
  • Member Database
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Online Registration
  • Payment Processing
  • Point of Sale (POS)
  • Practice Management
  • Price/Margin Management
  • Promotions Management
  • Rate Management
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Reservations Management
  • Resource Scheduling
  • Room Booking
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Schedule Distribution
  • Scheduling
  • Self Service Portal
  • Social Media Integration
  • Staff Management
  • Team Calendars
  • Third Party Booking
  • Third Party Integrations
  • Wait List Management
  • Website Integration
  • Total features72
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • Financial Management
  • For Barbershops
  • For Dance Studios
  • For Medical Spas
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Inventory Management
  • Loyalty Program
  • Member Communication
  • Member Database
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Online Registration
  • Payment Processing
  • Point of Sale (POS)
  • Practice Management
  • Price/Margin Management
  • Promotions Management
  • Rate Management
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Reservations Management
  • Resource Scheduling
  • Room Booking
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Schedule Distribution
  • Scheduling
  • Self Service Portal
  • Social Media Integration
  • Staff Management
  • Team Calendars
  • Third Party Booking
  • Third Party Integrations
  • Wait List Management
  • Website Integration

Integrations

  • Total integrations54
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations6
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite