SuperSaaS Features

SuperSaaS

Online appointment scheduling software for SMBs

4.62/5 (258 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Activities Booking
Activity Dashboard
Alerts/Notifications
Appointment Management
Appointment Scheduling
Attendance Management
Attendance Tracking
Automated Scheduling
Availability Indicator
Availability Management
Billing & Invoicing
Booking Management
Booking Notes
CRM
Calendar Management
Calendar Sync
Capacity Management
Class Management
Class Scheduling
Client Database
Client Management
Client Portal
Client Profiles
Confirmation/Reminders
Credit Card Processing
Customer Database
Customer Support
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Electronic Payments
Email Management
Email Marketing
Email Reminders
Employee Management
Employee Scheduling
Event Calendar
Event Management
Event Scheduling
Facility Scheduling
For Salons and Spas
Forms Management
Gift Card Management
Group Reservations
Group Scheduling
HIPAA Compliant
Inventory Management
Loyalty Program
Member Management
Membership Management
Mobile Access
Mobile Alerts
Mobile App
Multi-Location
Multiple User Accounts
No-Show Tracking
On Call Scheduling
Online Booking
Online Payments
Online Registration
Payment Processing
Performance Metrics
Point of Sale (POS)
Practice Management
Price / Margin Management
Promotions Management
Rate Management
Real-time Scheduling
Real-time Updates
Recurring Appointments
Reminders
Reporting & Statistics
Reporting/Analytics
Rescheduling
Reservations Management
Resource Scheduling
Room Booking
SMS Messaging
SMS Reminders
SOAP notes
Scheduling
Self Service Portal
Social Media Integration
Team Calendars
Third Party Booking
Third Party Integrations
Website Integration
Learn moreCompare App
API
Access Controls/Permissions
Activities Booking
Activity Dashboard
Alerts/Notifications
Appointment Management
Appointment Scheduling
Attendance Management
Attendance Tracking
Automated Scheduling
Availability Indicator
Availability Management
Billing & Invoicing
Booking Management
Booking Notes
CRM
Calendar Management
Calendar Sync
Capacity Management
Class Management
Class Scheduling
Client Database
Client Management
Client Portal
Client Profiles
Confirmation/Reminders
Credit Card Processing
Customer Database
Customer Support
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Electronic Payments
Email Management
Email Marketing
Email Reminders
Employee Management
Employee Scheduling
Event Calendar
Event Management
Event Scheduling
Facility Scheduling
For Salons and Spas
Forms Management
Gift Card Management
Group Reservations
Group Scheduling
HIPAA Compliant
Inventory Management
Loyalty Program
Member Management
Membership Management
Mobile Access
Mobile Alerts
Mobile App
Multi-Location
Multiple User Accounts
No-Show Tracking
On Call Scheduling
Online Booking
Online Payments
Online Registration
Payment Processing
Performance Metrics
Point of Sale (POS)
Practice Management
Price / Margin Management
Promotions Management
Rate Management
Real-time Scheduling
Real-time Updates
Recurring Appointments
Reminders
Reporting & Statistics
Reporting/Analytics
Rescheduling
Reservations Management
Resource Scheduling
Room Booking
SMS Messaging
SMS Reminders
SOAP notes
Scheduling
Self Service Portal
Social Media Integration
Team Calendars
Third Party Booking
Third Party Integrations
Website Integration
Visit WebsiteCompare App
API
Access Controls/Permissions
Activities Booking
Activity Dashboard
Alerts/Notifications
Appointment Management
Appointment Scheduling
Attendance Management
Attendance Tracking
Automated Scheduling
Availability Indicator
Availability Management
Billing & Invoicing
Booking Management
Booking Notes
CRM
Calendar Management
Calendar Sync
Capacity Management
Class Management
Class Scheduling
Client Database
Client Management
Client Portal
Client Profiles
Confirmation/Reminders
Credit Card Processing
Customer Database
Customer Support
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Electronic Payments
Email Management
Email Marketing
Email Reminders
Employee Management
Employee Scheduling
Event Calendar
Event Management
Event Scheduling
Facility Scheduling
For Salons and Spas
Forms Management
Gift Card Management
Group Reservations
Group Scheduling
HIPAA Compliant
Inventory Management
Loyalty Program
Member Management
Membership Management
Mobile Access
Mobile Alerts
Mobile App
Multi-Location
Multiple User Accounts
No-Show Tracking
On Call Scheduling
Online Booking
Online Payments
Online Registration
Payment Processing
Performance Metrics
Point of Sale (POS)
Practice Management
Price / Margin Management
Promotions Management
Rate Management
Real-time Scheduling
Real-time Updates
Recurring Appointments
Reminders
Reporting & Statistics
Reporting/Analytics
Rescheduling
Reservations Management
Resource Scheduling
Room Booking
SMS Messaging
SMS Reminders
SOAP notes
Scheduling
Self Service Portal
Social Media Integration
Team Calendars
Third Party Booking
Third Party Integrations
Website Integration
Visit WebsiteCompare App

SuperSaaS Feature Reviews

25 reviewers had the following to say about SuperSaaS's features:

Neil M.

First Time SuperSaaS use for a club

2016-11-24

With your customer response I have felt confident already to send an Affiliate link to two clubs and an activity business startup.

Pros

Low cost start-up Easy configuration of a database - flexible on the fly changes

Cons

More reporting options needed - internally or by web hooks

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from SuperSaaS


Hi Neil,

Thanks for sharing your experience of SuperSaaS! We would love to work with you as a reseller if you do decide to try it out. You can learn more about it here: https://www.supersaas.com/info/reseller

I am sorry that our reporting and analytics does not meet your requirements and we have added this to our features request list. You can indeed use a CRM webhook with your SuperSaaS schedule to obtain more in-depth reporting.

Warm regards
Bronwyn
SuperSaaS Customer Support

Read more
Jolande V.

Verified Reviewer

Super! Saas

2019-01-23

I am very happy to use supersaas to schedule appointments. It is easy to use for me and my patients.

Pros

Not expensive User friendly Easy to maintain

Cons

The userinterface is partly customizable

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kevin S.

Best online calendar tool I could find - and I look at a lot of them

2017-04-18

They do have an API, which I plan to use when we make a booking system tied into our web site.

Pros

It has an API, side-by-side view of multiple calendars in "Day" mode, and wonderful support.

Cons

Interface could be a little more 2017 with drag-and-drop and active interface.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from SuperSaaS


Hi Kevin,

Thanks for your feedback. I have added your request for drag and drop capability to the feature request list. We consistently work on new features, and if you would like to keep track of updates and announcements, please follow SuperSaaS on Facebook.

The Import feature is indeed possible. It can be found on the right side of your Dashboard, under Users. It is also possible to sync your SuperSaaS schedule to your Outlook calendar. Please contact us via support@supersaas.com if you would like more information.

Kind regards,
Bronwyn, SuperSaaS Customer Support

Read more
Christie W.

SuperSaaS Appointment Schedule Review

2018-10-17

Great software, great customer service.

Pros

Easy to use as an administrator and relatively easy to use as a patient (if they read the instruction email I send them)! Customizable with my logo.

Cons

No complaints.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from SuperSaaS


Hi Christie,

Thank you for your kind review! We are glad you are enjoying your SuperSaaS experience. And thank you so much for your loyal business these past 10 years. We know there are a lot of other options out there, and we appreciate you choosing us.

Thanks again for the nice words.

Kind Regards,

Whitney
SuperSaaS Team

Read more
Svetla M.

Verified Reviewer

Great online scheduling tool, simple yet having all key functionalities and integrations you need

2021-03-04

A scheduling tool that is very easy to onboard and integrate with your site and with other existing tools.

Pros

In addition, the tool integrates with many other tools via Zapier which makes it very easy to connect with existing CRMs and other tools

Cons

The admin interface is a bit rough..might be made to look a bit more professional :) But on the other hand, thus it looks extremely simple, so that might be on purpose

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Daryl C.

Verified Reviewer

Super SAas for club usage

2019-02-14

We are a retirement community with clubs that have to schedule monitor(reception desk), equipment, rooms and workshops. We often needed 2 people in a time slot to meet requirements. We now schedule monitors, equipment, rooms and classes. We take payments for the classes.

Pros

Has good web api to access data.

Cons

Needs more reporting

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Zoe E.

Very easy to modify my needs.

2018-05-08

Pros

Features are easily customizable. Easy user interface for administrator.

Cons

A few more custom features might be good. In the registration process there are a few stpes in sequence so sometimes people thi k they have signed up when they haven't completed the steps.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from SuperSaaS


Hi Zoe,

Thank you so much for recommending SuperSaaS and for your kind feedback. We're glad that you're happy with our customer service. You can share your feature suggestions with us via support@supersaas.com and we will add that to our list of new features to add.

We have a few videos on our Youtube channel, and we have many more upcoming videos to help you navigate through the system. Please follow us on Facebook to find some more exciting tips & tricks to work with SuperSaaS.

Best regards,
Sneha Mittal
SuperSaaS Customer Service

Read more
Adele N.

Easy scheduling website

2018-11-26

I think the program is very user-friendly, you're able to make changes easily and get clear information on the reports.

Pros

Patients can manage their own schedule, Relatively easy to sign patients up and manage the classes, easy to make changes if you need to cancel a class, very reliable, excellent customer service.

Cons

The biggest problem when working with a specific subscriber inorder to make changes you can't go directly back into their profile you have to keep going back to patient management, and then go into the account.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Matthew S.

Verified Reviewer

Very user-friendly and easy to set up.

2018-07-12

Easier recording of class entries instead of manually tracking registration via emails.

Pros

The software is user-friendly and easy for an administrator to add and maintain classes/sessions.

Cons

Also, exporting a registration sheet could be a bit easier as my only option to create a sign in sheet is to print the report to PDF and have them sign as opposed to creating an actual sign in sheet and exporting the entries to excel.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from SuperSaaS


Dear Matthew,

Thank you very much for your kind review and feedback. We're glad to hear that SuperSaaS has been useful to you in achieving your business objectives across multiple organizations.

We're sorry to hear that you found it difficult to navigate through out website. We will definitely take that as a constructive feedback for our upcoming website design.

You mentioned that you find it difficult to export the users to excel sheet. It is possible to export your complete user list into CSV, XLS, XLSX, XML and VCF format. You can simply click on the export button on your dashboard and select the format in which you want to export your data into. Please reach out to us at support@supersaas.com if you face any challenges while navigating through the system and we will be happy to help you.

Thanks again for your review. I hope you continue to enjoy your SuperSaaS experience.

Kind Regards,

Sneha Mittal

SuperSaaS Customer Support Team

Read more
Finn E.

Easy to use on PC and Laptops. Not good to administrate on mobile

2018-07-27

Calendar

Pros

Most customers say its easy to create a user and log into.

Cons

Happens that appointments gets deleted -witout notification. Sorry.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from SuperSaaS


Hi Finn,

Thank you for recommending SuperSaaS and sharing your kind feedback. We have recently released a new update to the mobile interface and in the user design. Please visit Layout Settings tab on your schedule to test out the new design. In addition, you can also configure the system to alert you after every change by a user and send yourself a push notification on the phone.

Please feel free to reach out to us if you have any queries and we will be happy to help you.

Kind Regards

Sneha Mittal

Marketing and Customer Service Manager

Read more
Irina I.

Easy to use, great feedback from the clients.

2018-05-11

More free time, better management of the booking

Pros

Easy to customize Great design Customer suport Easy to use Great cost It really helped my business

Cons

The part in Romanian, both in the system and in the email sent to clients, it is not grammatically correct.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from SuperSaaS


Hi Irina,

Thank you so much for recommending SuperSaaS and for your kind feedback. We have a few videos on our Youtube channel, and we have many more upcoming videos to help you navigate through the system. Please follow us on Facebook to find some more exciting tips & tricks to work with SuperSaaS.

Best regards,
Sneha Mittal
SuperSaaS Customer Service

Read more
Bill N.

Schedulers Best Friend

2019-05-14

Good, Had emailed several times with questions I couldn't seem to find the answer to from support tab but never received a response. Other than that it has transformed the way our dock operations run.

Pros

Customers not need to call or email for Appointments Configurations easy to edit

Cons

Some of the reports could contain more info than provided but overall no other cons I can think of

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Marilyn C.

One of the easiest schedulers I tried. Works great!

2018-06-07

Pros

Easy to use, very customizable. I used it to schedule time in my computer lab at a middle school and the teachers found it very easy to use and access.

Cons

Everyone who used it found it easy to access and use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from SuperSaaS


Dear Marilyn,

Thank you so much for recommending SuperSaaS and for your kind feedback. We're glad you're having a great SuperSaaS experience.

We have added a few tutorial videos on our Youtube channel, and we have many more upcoming videos to help you navigate through the system. Do follow us on Youtube to stay updated!

Don't forget to watch our photo gallery on Facebook where you can find fun tips & tricks to get the most out of the system.

Have a great day ahead!

Best regards,
Sneha Mittal
SuperSaaS Customer Service

Read more
Joni K.

Calendar is easy to use. I've never had any problems with it. Works like a charm.

2018-05-21

It helped us to systematize our scheduling and save a lot of time in that particular area.

Pros

Has enough customizable options.

Cons

More options on how top setup visual customization, different styles etc. (I still think functionality is more important, but I had to put something here)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from SuperSaaS


Hi Joni,

Thank you so much for recommending SuperSaaS and for your kind feedback.

We have added a few tutorial videos on our Youtube channel, and we have many more upcoming videos to help you navigate through the system. Do follow us on Youtube to stay updated! Don't forget to watch our photo gallery on Facebook where you can find fun tips & tricks to get the most out of the system.

Have a great SuperSaaS experience.

Best regards,
Sneha Mittal
SuperSaaS Customer Service

Read more
Kevin G.

Feature Packed Value

2018-10-23

These appointments are pulled into our mobile phone calendars seemlessly and efficiently.

Pros

Excellent features.. reliability. It just works...it is realible I never have to worry about missing out on an appointment.

Cons

Navigation is a bit clunky and finding some features and settings isn't always easy.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from SuperSaaS


Hi Mike,

Thank you for taking the time to share your kind feedback. We're glad to know you're having a great SuperSaaS experience.

We will definitely try to improve the system navigation. We hope you have tried the latest theme yet?

Please feel free to reach out to us in case of any issues or queries and we will be happy to help you.

Kind Regards

Sneha Mittal

Customer Support Team

Read more
Donna C.

Awesome software that handles all of my online bookings for me.

2018-07-18

Pros

The flexibility it offers, everything is customizable to fit my business.

Cons

The same flexibility that I love also creates a learning curve. There are a lot of options and settings to manage when first setting up, but that's part of the power of Supersaas.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from SuperSaaS


Hi Donna,

Thank you for recommending SuperSaaS and sharing your kind feedback. We have recently released a new theme and layout and you can upgrade via Layout Settings tab on your dashboard. We hope you enjoy the new update.

Please feel free to reach out to us if you have any queries and we will be happy to help you.

Kind Regards

Sneha Mittal

Marketing and Customer Service Manager

Read more
Evelyn S.

It seems to being doing well for our customers and users.

2018-05-01

Better use of our officers' time for doing vehicle inspections.

Pros

Customers can make their own appointments, which frees up our officers' time by cutting down phone calls and data entry.

Cons

Not being able to customize fully some of the automated email responses, and other various components of the calendars such as setting alerts based on certain data the customers enter into their appointments, and not having the ability to "link" calendars to be able to search for customers making multiple appointments across multiple calendars, or at least alerting people to when it occurs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from SuperSaaS


Hi Evelyn,

Thank you so much for your kind feedback. You can easily customize the automated email responses, and you can find relevant information on the Support page. You can customize different message triggers based on certain responses, and you can find the relevant information on the above link. In case of any questions, please feel free to reach out to us at support@supersaas.com and we'll be happy to help you.

We have a few videos on our Youtube channel, and we have many more upcoming videos to help you navigate through the system. Please follow us on Facebook to find some more exciting tips & tricks to work with SuperSaaS.

Thank you again for taking out the time to share your feedback with us.

Best regards,
Sneha Mittal
SuperSaaS Customer Service

Read more
Alfredo T.

Verified Reviewer

Awkward Payment System

2019-02-06

Pros

It is extremely customizable.

Cons

It has an awkward and complex credit based way of taking online payments for bookings.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No

Response from SuperSaaS


Hi Alfredo,

I'm sorry to hear you experienced trouble setting up your payment processing within SuperSaaS. We try to make using our payment system as easy as possible by integrating with the most popular payment software like PayPal and Stripe. In addition to that, we offer customers a lot of choice when it comes to how to charge their clients. But this level of customizable features can sometimes seem daunting.

If you still have any questions or concerns, please email us at support@supersaas.com and we will be more than happy to help you navigate the payment processing set-up.

Kind Regards,

Whitney Koontz
SuperSaaS

Read more
Anonymous
(Individual & Family Services company, myself only employees)
Verified Reviewer

unparalleled product in scheduling

2018-08-09

Pros

highly customizable--almost no limits to what you can do. free version is completely functional, paid version is affordable, great customer service

Cons

can only use as an initiating module in integromat

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from SuperSaaS


Dear Customer,

Thank you for your kind review. We work hard to make sure everybody's experience with SuperSaaS is as good as yours has been!

Thank you again for taking out the time to share your feedback.

Kind Regards,

Sneha Mittal
Customer Support Team

Read more
Jacqueline S.

Verified Reviewer

Versatile and a good price

2019-05-22

Pros

What I love about SuperSAAS is that it is endlessly customizable. We are a small dance club that has a variety of calendaring needs.

Cons

If you are not a programmer or wired for logical thinking this might be very hard to use and a more expensive out of the box solution would be better. But I was able to program this to adjust to our changing needs so that is is always working for us, rather than settling for a system that is not quite right. I am finding that users find it challenging to sign in. I manage their passwords and there is no self-service option for passwords.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Grace H.

I have used SuperSaas for several years to operate my healing studios in two locations.

2018-07-10

It kept me clear on who was booked and allowed me to create other calendars for other events very easily.

Pros

Very comprehensive features, excellent notifications and very affordable for a small business.

Cons

The initial setup takes some thought but is well worth the effort. Once I had it going, it was super. There are, like all software, things it will do that you only discover later that make it even more powerful. Like, for instance, you can set up two reminders to go out. One several days before the appointment as well as one just a day or two before. Perfect for the people who have to book a month in advance.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from SuperSaaS


Hi Grace,

Thank you for recommending SuperSaaS and sharing your kind feedback. We have recently released a new theme and layout and you can upgrade via Layout Settings tab on your dashboard. We hope you enjoy the new update.

Please feel free to reach out to us if you have any queries and we will be happy to help you.

Kind Regards

Sneha Mittal

Marketing and Customer Service Manager

Read more
Anonymous
(Information Technology and Services company, 5001-10000 employees)
Verified Reviewer

Overall a decent software for appointment booking

2018-08-23

Over all a decent software that will server the need of maintaining the appointments for the given price.

Pros

Ease of use . Simple layout. very less efforts on Admin to set it up. The features.

Cons

The notifications and reminder method can improve.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from SuperSaaS


Dear Customer,

Thank you for recommending SuperSaaS and sharing your kind feedback. We have recently released a new theme and layout and you can upgrade via Layout Settings tab on your dashboard. We hope you enjoy the new update.

Please feel free to reach out to us if you have any queries and we will be happy to help you.

Kind Regards

Sneha Mittal

Marketing and Customer Service Manager

Read more
David T.

Customer for 5 years. Great service with 100% uptime

2018-06-13

Pros

Easy to configure with 100% up time.

Cons

It would be good to have full integration with Outlook Calendars. Multiple calandar integration could be improved from a user prospective

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from SuperSaaS


Hi David,

Thanks for your kind review! We work hard to make sure SuperSaaS customers never experience any interruptions in their calendars. We appreciate your request to add multiple calendar integration into our product. We currently have a long list of features that we are working hard to unveil to our customers. We try to meet the most impactful of these demands with efficiency and timeliness.

Thank you again for your review, and we're glad you're enjoying your SuperSaaS experience!

Kind regards,

Whitney Koontz
Digital Content Marketer

Read more
Geffrey H.

High volume short term use.

2018-09-06

It's excellent for that. The customer service is the best part - ridiculously good.

Pros

I like it because it did what I needed it to do

Cons

A little more reporting functionality would be good.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from SuperSaaS


Dear Geffrey,

Thank you for taking out the time to share your review and kind feedback. We're glad you are having a great SuperSaaS experience and you loved our customer service.

Thank you for your feedback on reporting features. This is a very useful suggestion and I will pass it on to our development team.

We hope you continue to enjoy our software and in case of any questions or queries please feel free to reach out to us and we will be happy to help you.

Kind Regards

Sneha Mittal
Customer Support Manager
SuperSaaS

Read more
Anonymous
A verified reviewer
Verified Reviewer

works on every device FAST, cost effective for small biz, flexible, tech support and website great

2018-07-06

reliable, affordable calendar for a small business

Pros

fast and easy, and my students like the monthly view to select the day they want classes - works on every device, cost-effective for small biz, flexible, tech support and website great

Cons

It could have a bit more detail in reporting features (like to pay teachers or break down my month for total sales) but it the big scheme of everything else not a deal breaker.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from SuperSaaS


Dear Customer,

Thank you for your kind review and feedback! We work hard to make sure SuperSaaS customers never experience any interruptions in their calendars. We appreciate your request to add more details in our reporting feature. We currently have a long list of features that we are working hard to unveil to our customers. We try to meet the most impactful of these demands with efficiency and timeliness.

Thank you again for your review, and we're glad you're enjoying your SuperSaaS experience!

Kind regards,

Sneha Mittal

Customer Support Team

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