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House-on-the-Hill Logo

House-on-the-Hill

The Service Desk Solution on-premise or in the Cloud!

(1)

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House-on-the-Hill Alternatives & Competitors

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Zendesk Suite logo
4.4
(3.8K)

Service-first CRM company that builds support & sales tools

Features

Total

Zendesk Suite logo
House-on-the-Hill logo

13

182

15

features in common

13

features in common

Zendesk Suite logo

Zendesk Suite user ratings

Functionality

4.4
(3.8K)

Top features

  • Audit Trail

    5.0

  • Customer Complaint Tracking

    5.0

  • Voice Mail

    5.0

House-on-the-Hill logo

House-on-the-Hill user ratings

Functionality

3.5
(2)

Top features

  • Automated Routing

    5.0

  • Alerts/Escalation

    5.0

  • Email Management

    4.5

Pricing

Starting from

$55/month

Value for money

Zendesk Suite logo
4.2

0.3

House-on-the-Hill logo
4.5

What users say about Zendesk Suite's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.
This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.
Salesforce Service Cloud logo
4.4
(751)

Customer Service & Field Service Management Solutions

Features

Total

Salesforce Service Cloud logo
House-on-the-Hill logo

15

198

15

features in common

15

features in common

Salesforce Service Cloud logo

Salesforce Service Cloud user ratings

Functionality

4.4
(751)

Top features

  • Call Scripting

    5.0

  • File Sharing

    5.0

  • Lead Management

    5.0

House-on-the-Hill logo

House-on-the-Hill user ratings

Functionality

3.5
(2)

Top features

  • Automated Routing

    5.0

  • Alerts/Escalation

    5.0

  • Email Management

    4.5

Pricing

Value for money

Salesforce Service Cloud logo
4.2

0.3

House-on-the-Hill logo
4.5

What users say about Salesforce Service Cloud's value for money

The one disadvantage is that it's certainly not the easiest system to use, and there's no way the average Jo can set themselves up on it alone.
Great, easy to use software for start up to smaller type businesses who need an easy to use software that you do not have to spend a lot of time setting up and has a great easy to use interface.