Pointerpro Features

easy to get reports... i don't have any more to say not many pros:

hard to create and copy surveys... hard to file old surveys

Hi Antonio, Sorry to hear that you found it hard to create and copy surveys. Can you elaborate a bit more on the things you're struggling with? We'd love to help you out.

The best part about this tool is the reporting and custom scoring functionality. I probably looked at every tool out there to find one that has the functionality to create an assessment that gives the participant a report of their results and it was almost impossible - until I found SurveyAnyplace. Their support team is highly responsive and they also have many helpful instructional videos.

The user interface isn't as intuitive as some of the more popular/basic tools and there are some occasional glitches but that's probably due to them being a new team, and none of these have created issues with usability.

The ability to make branded surveys has elevated our user experience greatly

It is difficult to set up custom scoring and design ReportR reports

Super helpful team Needed quite a bit of help getting the back end formulas sorted for the Reportr system to work but they were happy to help either via chat or on a video call Love how the system looks Pleased with how things are going.

Back end was a bit complex but only because I was setting up automated reporting.

I like the fact that I can use it for feedback surveys, self-assessment tests and questionnaires. The reports are excellent. The presentation is very professional and it is reasonably easy to get up to speed with the creation of each type of 'survey'.

I would really appreciate the personal branding so that automated emails come from my own domain. This is available but the cost of that for that level of personalisation is out of my budget for the overall usage I can make of the app.

There are lots of features and it's pretty quick to be up-and-running with a survey. The end-user interface for collecting data looks pretty smart. Help and articles are good, so you can find your way around well. The price is competitive and delivers good value compared to alternatives.

Whilst good, I think the user interface for administering questionnaires could be better. Building questions is easy but it can be easy to get lost in some of the advanced features.

Beautiful end result - but I have not managed to achieve it yet.

I've spent over $3000 and not managed to get a single survey out. It does not do 360 as advertised, not without spending $2000 more. Setting up questions is relatively easy but everything else - including simply collecting responses - is fairly complex. Producing a full report is VERY complex. Overnight response rate is very frustrating when you are trying to get the product up and running. I've complained about this, and was told my only option is to spend more money.

Hi Rebecca, Thank you for your feedback! We are aware the more complex cases of 360-degree assessments do require additional services. As you indicated, this wasn't clear for you at the moment you purchased the license of our software: we updated our documentation and onboarding communication accordingly to avoid any confusion in the future. We wish you a lot of success with your project anyways!

+ easy to build and customize survey with many form types + ranking & formulas + interactive text, images and charts + great prospect information collector which integrates with pipeline management tool + lots of integrations and capabilities + great support with products

- R-Report tool may be pricey for some. - R-Report may be less intuitive to use for low tech customers. - Working knowledge of HTML/CSS helpful but not required to maximize reports.

Ease of use to set up a questionnaire and plenty of helpful videos. I also liked the immediate PDF report download feature.

Setting the formulas was a bit confusion and more videos related to specific types of common formulas would be helpful.

We have used SAP since March 2020 and it has been huge in growing out business. It is slick and looks professional...which is great if you are a start up company and don't have the expertise/resources to try and design something like this yourself! Support is easily available and accessible. In addition to the easy to follow user guides, they are on hand to answer any more specific questions or bigger queries. [SENSITIVE CONTENT HIDDEN] have all been amazing. [SENSITIVE CONTENT HIDDEN] has helped me a lot with setting up our white label as we don't have IT expertise at that level as a small (but quickly growing!) start up.

SAP seem to be constantly adding new features and integrations so maybe more emails about new features would be really useful so we are not missing out (I may just be missed emails though!). Or maybe reaching out the clients and asking what they would like to see by filling out a short form?

Survey Anyplace truly states their purpose. Their surveys are so easy to access & respond to from anywhere. We've seem massive success so far & plan to expand our mobile survey initiative.

At first we were worried that Survey Anyplace might not be right for us but we've quickly learned our users love using them & we've seen an increase in participation. Additionally, their customer service is phenomenal & it's very clear they're always looking for ways to make the experience better.

I appreciate that we are able to customize our form interface to our branding, and I like how the reports come out. They are eady to download and professional.

I wish there were more comparative data options.

Flexible subscription is very handy if you don't need a survey tool the whole year.

Nothing foud, it works very smooth as stated on their website.

Generally Survey Anyplace is really easy to use, from question design, to format design and dissemination. I also really appreciate how it prepares the data and presents the summary of results.

There are some additional question formats that would be nice, like a matrix for rating. And the sectioning of questions has caused some confusion, particularly if you want to go back to a different section order - I've basically copied a questionnaire to start afresh because I couldn't undo the sections I had assigned. But then I learned.

There are lots of survey software options out there, but Pointerpro is perfect for those in the consulting/coaching industry and works hard to understand what we are trying to achieve and how to make it a smooth and professional experience both on our end and the client's end. I like that they are focussed on a particular user-base (wider than just coaching-consulting, but still!) because in the year...

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As a CD, I wouldn't be as interested in Pointerpro at lower tiers because the features I most like are only accessible behind a higher pay-wall—this isn't a criticism, simply that I'm reviewing this based on how much I enjoy the use of ReportR and the Assessment Centre and the ability to do so much custom work. Also, there are some pieces of some of our assessments that we have yet to be able to reproduce in Pointerpro, mainly due to requiring dev time since the features are not readily accessible.

We used pointer pro to stand up an assessment that helps identify the capacity of individuals to make good decisions and avoid falling into despair. The ease-of-use and speed that we were able to get a beta version of our assessment up and running was awesome.

There are some latency issues with flipping between tabs and screens, and some of the functionality is still in development with respect to testing the assessment and the reporting. It’s not able to test or import responses to tests the report functionality. Some of the editing features are a little cumbersome for example, when setting up custom formulas if you want to re-order them, you have to re-create them.

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Hi Heather, I am very sorry to hear that you are not satisfied. For offline response collection, the successful operation of our app is dependent of a number of factors such as the cache & private browsing settings and the version of the browser. These critical factors were not sufficiently communicated to you. Given the impact that this can have, we have adapted our documentation and we will make...

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This product is easy to use and provides a customized solution to fit our specific business needs. Our users have never had any issues with completing the surveys and the amount of data and information we are able to collect and use is invaluable to our orgainzation.

In using this product for over a year, we honestly have not come across situations where something has been missing or where we have been disappointed with the product.

Easy to use once you understand the interface. Continuous improvement of features.

Not much. The report formatting can be improved to increase the quality of the PDF report.

Thank you for the nice review. As we want to take into account our customer's feedback, we worked hard on improving our Report Builder feature. Since last week our renewed Report Builder went live. The drag-and-drop functionality has arrived and everything is way more instinctive and easy on the eyes! Our team has already prepared several resources for you to allow for an easy start with this exciting new development. Watch Anna's intro video --> https://www.loom.com/share/732abfc6ec4841f9befe831a76795d8c Create your first PDF --> https://help.pointerpro.com/en/support/solutions/articles/35000206019-create-your-first-pdf-with-renewed-report-builder

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Personalized PDF with Question Logic making the experience best for the taker.

Limits/Quirks on the backend, like is you add or remove a question after setup it will "break" your formulas and question logic. Which is not a big deal if you only have a few but very frustrating if you have multiple.

1. Very easy to learn the interface. 2. Random select questions from a pool, for complex survey design. 3. Custom questions using coding. For example you can include tables. 4. Fast servers. 5. Very mobile-friendly. 6. Survey Result is very clear, with charts and figures.

1. No pre-defined CS design. 2. Costly for some firms.

The main reason we used this software was to automate survey responses in a PDF for the user to download or email. There are not many solutions on the market that can do this all in one.

I think the help pages need updating, they're not very clear when you are new to Survey Anyplace as they describe how to do things but do not show you step-by-step. Not being able to customise the front cover image of a PDF template is a bit annoying and unless you're a CSS wizard, the PDF responses can look very plain.

I love all the options that are included. There are multiple types of questions, but I love the slider, which makes the survey more engaging and interactive for the people being polled. In addition to a URL to share with people, a QR code is included to share. This would work out great in a classroom setting to lead the students to the "ticket to leave" to gauge their understanding of the content from...

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There is no survey software that I have seen that compares with Survey Anything. The pricing for a single teacher who sees four classes of 25 and would be able to administer 4 surveys a month, would be $29 per month. The next level up in the pricing structure would not be too useful for schools. But, the top level, Enterprise, allows unlimited surveys and multiple administrators! (One has to contact the sales department to get a quote.) But, since the survey software is so versatile and easy-to use, and can be used for student assessments as well as information-gathering from students, parents, and the community, I do believe this would be a very worthwhile purchase at the district level with access for all teachers and administrators.