Pointerpro Reviews - Page 3

has a wide range of customization available. customer service are real people you can connect to who can help achieve what you are looking for.

It's really hard to achieve the customization possible without the additional paid support of the tech team. This takes substantially more time and costs a fair bit, so the initial payment is not an accurate reflection of what the whole process will cost. That said, I have a very complex project. For simpler needs this is much easier. and at the end of the day, you get what you need.

Survey Anyplace has a relatively easy to use and understand interface, allowing for quick learning and survey design.

Sometimes the designs looked a little static/corporate and not as fun as desired. The most negative aspect was that it wasn't able to handle the complex calculations we required for our assessment survey. Thus we didn't end up keeping our subscription.

I use the enterprise solution fro Survey Anyplace because of its ability to do more than any other survey website on the market. I was able to create a customized, responsive backend combined with a clean front end that automatically generates reports and sends them to clients. The company is responsive, engaged, and seek to understand the intricacies of your product.

The only thing I can't do that I would like to is online payment integration - ie, "to get your full report, pay now..." type stuff. But even then, they offered to help me build it, I just decided to hold off on that.

I love that the app has various functionalities such as, offline capability, email alerts, and truly stunning survey designs

The contact support is not best as they run on Europe time and I run on Eastern Atlantic Time, so it's a bit difficult getting answers to queries in the afternoon my time. But overall I've seen on a number of occasions staff work overtime to try and assist me

Because this isn't a free software to use, and my business's budget is really small, I've only used Survey Anyplace a few times. Usually just once or twice a year as needed. Basically I use it to poll my customers on what they do and don't like about my website and ask for suggestions on how to improve things and how to attract more customers. Each time I've received answers that really helped me improve my sales. It almost paid for itself in the short term, but definitely can pay for itself in the long term.

That it costs more than my budget will allow me to spend on a repeated basis. But other than that, it's worth it!

Easy to use, intuitive set up. The question logic is what makes this tool so worth it!

Honestly - not many cons. It's easy to use and extremely useful to my work.

Overall, the software does more than all the others that I looked at and provided the easiest user set-up.

There are not How-To guides on using the software. You are pretty much on your own to figure everything out, so there is a lot of trial and error. I found myself building a question(s) and then testing it to see how it would look/present. The hardest part is in creating the reports/assessments. Initially, it looked fairly easy to set up, but once I got started it became very apparent that was not the case. Even something as simple as connecting the questionnaire to be used is difficult. If there should be a How-To guide for anything it should be the Reporting/Assessment, but sadly there is not.

We use Survey Anyplace often and rely on it heavily for important aspects of our company - we are never disappointed!

There are a lot of pros to using the software for us, and nothing in particular that we'd point out as a "con" to using the software, we're overall very happy with it and haven't run into any major issues. We use this software for very confidential and important information, there have never been any issues that we've run into that have made it not worth using.

Reportr is the feature that met our need to provide potential clients with immediate reward for their information. The UX for the potential client is excellent and very professional. It makes us look like a professional business 10 time larger than we are.

It's a steep learning curve to build the forms and reports. This complexity was challenging the first time we built out a survey/report but gets easier with practice.

Thank you for the nice review. As we want to take into account our customer's feedback, we worked hard on improving our Report Builder feature. Since last week our renewed Report Builder went live. The drag-and-drop functionality has arrived and everything is way more instinctive and easy on the eyes! Our team has already prepared several resources for you to allow for an easy start with this exciting new development. Watch Anna's intro video --> https://www.loom.com/share/732abfc6ec4841f9befe831a76795d8c Create your first PDF --> https://help.pointerpro.com/en/support/solutions/articles/35000206019-create-your-first-pdf-with-renewed-report-builder

The software does everything you need and didn’t know you needed.

It’s a steep learning curve! Without the excellent and free, unlimited tech support team I would have given up on this product. White label costs are expensive.

Thank you for the nice review. As we want to take into account our customer's feedback, we worked hard on improving our Report Builder feature. Since last week our renewed Report Builder went live. The drag-and-drop functionality has arrived and everything is way more instinctive and easy on the eyes! Our team has already prepared several resources for you to allow for an easy start with this exciting new development. Watch Anna's intro video --> https://www.loom.com/share/732abfc6ec4841f9befe831a76795d8c Create your first PDF --> https://help.pointerpro.com/en/support/solutions/articles/35000206019-create-your-first-pdf-with-renewed-report-builder

I love using Survey Anyplace because it's so user friendly! I have the Enterprise membership and it's worth every cent I pay. I have been using it daily for nearly 6 months and I'm very happy with my experience. Designing questionnaires, writing formulas, creating outcomes have all been very easy and intuitive. I will soon upgrade my account and try the personalized reports. Special shout out to the customer support team, they have answered all of my questions (that is, solved my problems) in less than a day each time I reached out.

Nothing so far. I am generally very happy with my experience.

The design, logic, and answer option features are great. It's very easy to use. The reporting function is very helpful and produces professional looking .pdf reports with a single-click. The Google Analytics and Google Tag Manager integration is also nice.

The only things I do not like about the software is the monthly 2,000 response maximum. Some software options included unlimited responses, however, most cost more or did not have as many features.

It can build sliding scale assessments. This means you can have questions that people rate themselves then PointerPro adds up the scores. It can also give outcomes depending on the scores.

It is a bit overwhelming on th backend to do this. It takes a while to get a feel for the settings that have to be in place for the assessments to work properly. Some of the naming of particular features that are required are somewhat hard to interpret and required testing to find out what they did.

Thank you for the nice review. As we want to take into account our customer's feedback, we worked hard on improving our Report Builder feature. Since last week our renewed Report Builder went live. The drag-and-drop functionality has arrived and everything is way more instinctive and easy on the eyes! Our team has already prepared several resources for you to allow for an easy start with this exciting new development. Watch Anna's intro video --> https://www.loom.com/share/732abfc6ec4841f9befe831a76795d8c Create your first PDF --> https://help.pointerpro.com/en/support/solutions/articles/35000206019-create-your-first-pdf-with-renewed-report-builder

Software has great features and the layout is user friendly. Great for questionnaires and I love that it provides customised responses. Highly recommend!

It was great I don;t have any complaints!

Very intuitive and easy to use. It has lots of resources that can be used in classroom environment. Seasonal use is allowed (payment is restricted to the time of effective use).

Pricing is somewhat heavy. The price to quality ratio is not bad but the overall price could be lower.

Once you have mastered it, which does not take too long, it is quite straightforward to complete very complex and highly personalised experiences. We felt very valued as customers and the team was always available to answer questions and to hold our hand if we were unsure.

Because it provides so many options, it was quite daunting to use at first. But the availability of complex options will keep us using Pointerpro in the long run. It was just the initial onboarding that was hard (but ultimately successful)

Survey Anyplace is a user-friendly and intuitive tool. It has a lot of interesting features and a nice look and feel. When I have an issue with a survey I like to use the customer service chatbot which is very effective.

The one thing I miss is the possibility to add a question when a certain answer is selected.

Extensive features and the ability to use the automated reports

The pricing is more targeted to larger corporations, quite costly for SMEs

Flexible questionnaire editing and building, powerful PDF generator

Lack of multilanguage in Assessment Center.

This product is so easy to use. It offers many different options for layouts and question styles. It is priced incredibly well, and even gives you a free option if you don't need that many responses! This is a great tool!

I have honestly not encountered anything that I dislike about this software program.

Really really to do something very unique as it is very flexible and comes with great support

They only allow for one user to be logged in

Simple and intuitive UX. It feels smooth for the customers and very bealtiful. It´s possible to receive pictures directly on the form.

Definitely it could be more affordable. Also I'd like to integrate it with Google Spreadsheets more easily.

Its simple to use. Excellent tool for collaboration between several facilitators at the same time. Good for managing clients if you are a L&D consultant. They can track the progress and make a comments any time. Love the Overview mode and Export capabilities.

Web app is little bit "rough on the edges". Its not easy to format text in all fields (block details). Would be nice if the Blocks could be customized more.