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Pointerpro

Assessments and surveys that generate personalized reports

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(12)

Pointerpro Reviews - Page 5

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229 reviews

Recommended

AC
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ANGELA C.

Higher Education, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great survey site

Reviewed 4 years ago

I use this survey software for academic research and it's been great. Very easy to program and work with data. I like that it works equally well on desktop and mobile interfaces because I think that really helps with our participant recruitment and completion rates. I have recommended this site to my colleagues.

Pros

Easy to use, fun user interface, data viewing and downloading is easy. Multiple options to customize survey experience.

Cons

I wish there was a way to copy questions within and between surveys

JL
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Julie L.

Hospital & Health Care, 201-500 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good service and great design!

Reviewed 6 years ago

We use Survey Anyplace to collect data of the visitors at an event and to organise satisfaction surveys among our own members. It's an easy tool and you can edit it with great designs. When I have any questions, I can always email them and they give me an answer within a couple of hours.

Pros

easy to use

Cons

Maybe there should more ways to evaluate the surveys afterwards: with graphs en statistics.

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Deepak B.

Education Management, 1-10 employees

Used monthly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Support

Reviewed 5 months ago
Pros

Pointerpro provided great support during the implementation of the software. They provided promo solution-oriented responses.

Cons

We are still learning to customize the software. I hope with time, we will become faster in customization.

Vendor response

Thank you for the nice review. As we want to take into account our customer's feedback, we worked hard on improving our Report Builder feature. Since last week our renewed Report Builder went live. The drag-and-drop functionality has arrived and everything is way more instinctive and easy on the eyes! Our team has already prepared several resources for you to allow for an easy start with this exciting new development. Watch Anna's intro video --> https://www.loom.com/share/732abfc6ec4841f9befe831a76795d8c Create your first PDF --> https://help.pointerpro.com/en/support/solutions/articles/35000206019-create-your-first-pdf-with-renewed-report-builder

JC
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Jared C.

Education Management, 1,001-5,000 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Decent service for the price

Reviewed 3 years ago

Overall, fairly happy with the service. I administer quizzes and exams to students in class using Survey Anyplace. I also use surveys to take attendance. It truly makes grading a breeze.

Pros

Ease of use and offline capabilities. Automatic grading is also a must for my job as a college instructor.

Cons

Offline functions are not foolproof. I would like to see a function to recognize text (in short answer questions).

AB
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Anna B.

Education Management, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing Customer Service

Reviewed 2 years ago

Fantastic. Again, the people make the company. Excellent problem solvers and very responsive.

Pros

Fantastic customer service to walk us through implementation and customization of a fairly complex assessment.

Cons

Sometimes it runs slowly if your assessment has a lot of questions (ours has over 80).

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Tibor A.

Marketing and Advertising, 1-10 employees

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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A great product to use

Reviewed 7 years ago

I've been using surveys and other elements Survey Anyplace provides and I'm very happy with it. I like that they are always on the move, upgrading the product and the brand. I've interacted with a couple of their employees and I like the team very much.

Pros

There are many options for me to work with. Entertaining surveys indeed!

Cons

The back-end needs a redesign, but overall it's pretty intuitive to use.

AR
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Verified reviewer

Computer Software, 51-200 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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One of the best Survey tools for data collection

Reviewed 4 years ago

We needed an interractive tool to collect useful data on how our customers are using our software. Survey Anyplace exceed our expectations

Pros

Survey Anyplace is incredibly easy to set up and use. They offer a range of options to make the Survey more interactive and fun. They also have the option to run a competition or a reward porgram within a survey and this has been a great feature for us to engage with our users

Cons

There isnt much to not like with the product. Their pricing is reasonable for the features provided but I have noticed certain compatibility issues with some browser. Formatting changes come in without any notice.

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Keytiana H.

Individual & Family Services, 1-10 employees

Used monthly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy peasy..

Reviewed 4 years ago

They make it easy to survey anyone and for anything and you can access the results with ease. Highly recommend.

Pros

In the past I’ve used many of different ways to take surveys including Google Form, Survey Monkey and a few others. Survey Anyplace was great to use while leading teams for organizations in undergrad and I introduced it to my workplace later on to gauge the satisfaction of clients we work with. Love it.

Cons

There isn’t really much to complain about.

JD
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Julien D.

Human Resources, 201-500 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A simple solution to build nice forms with complex outcome

Reviewed 3 years ago

We were able to create a complex quizz with immediate results for our customer with very little help from IT teams

Pros

SurveyAnyplace as the best outcome calculation solution

Cons

If you want build graphical outcome you must work with CSS

TD
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Tony D.

Internet, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great for Assessments

Reviewed 2 years ago
Pros

The ability to get our first assessment up and running quickly. Easy of use. Design features and great customer support.

Cons

There are a number of options to get results that are not obvious. Once getting the initial assessment up and running with help from support we were able to figure these out.

LV
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Lucas V.

Management Consulting, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Survey Anyplace : a diamond that rocks!

Reviewed 2 years ago

Simply Excellent!

Pros

The ease of setup, various possibilities, user interface, price/quality, service, ....

Cons

Copying/transferring results from one assessment to another. The possibility to let a client use/improve his assessment over longer period.

JB
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Jules B.

Market Research, 1-10 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use with enough functionality for professional level surveys

Reviewed 3 years ago

Very pleased overall

Pros

1. Simple to set up and select question types 2. Look and feel is professional - being able to brand effectively / match colours etc is great 3. Process for managing email send out, tracking completes and reviewing raw results in real time is pretty straightforward 4. Great value (I'm used to the big agency world using Confirmit / Decipher etc so was expecting something much more expensive)

Cons

Is a bit limited in terms of putting multiple questions on a single screen (or at least struggled to get more than 3 scalar questions on one screen). In terms of the sort of survey likely to be used on think think this is not a major issue.

AN
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Anna N.

Research, 1,001-5,000 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good-looking and easy to use

Reviewed a year ago
Pros

It may seem basic but the fact that my surveys look modern and pretty is a huge advantage. As a person planning the surveys this software has proven extremely valuable. I can easily make changes and share the link. Already I have recommended this software to my friends and gladly would recommend to anyone else

Cons

The only con is that certain features are reserved for those who can get their employer to use this software which is pretty difficult for people starting in the industry. Still even for independent researchers the options aviable are a lot so it's manageable

AP
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Amanda P.

E-Learning, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great product. Takes effort to implement

Reviewed 4 months ago

Team are very supportive and helpful. Hardly scratched the surface. Need follow up training and consulting post 6 months implementation.

Pros

Creates terrific output to provide to participants after the survey/quiz

Cons

Can't undo a change or text and roll back with in the form or box.

AR
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Verified reviewer

501-1,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very easy to use app. Survey creation was very easy

Reviewed 5 years ago

very user friendly for creation of survey and for respondents, beautiful design, great features for very good price, , great helpdesk team - very responsive and willing to help.

Pros

Very easy to use app. Survey creation was very easy and also respondents reported back very pleasant experience. Also there is monthly subscription option, what fitted purpose of my research great. For very good price included also extra features - like skip logic, selected questions randomization etc. Also very helpful helpdesk team- quick responses, extra effort to find solution for my research purpose.

Cons

missed answer option - with standard semantic differential question, however I could substitute that with available alternatives to fit survey purposes.

JC
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Jodi C.

Nonprofit Organization Management, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good tool

Reviewed 3 years ago
Pros

The unusual options for keeping surveys engaging

Cons

Twice the grand prize was drawn by two different people despite the fact that we set the parameters to 1 prize.

AR
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Verified reviewer

Market Research, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy to set up and use

Reviewed 4 years ago

Positive experience with support team as they are ready to assist with difficulties encountered

Pros

ReportR function is great because I was searching for such a solution. It is also an easy to use survey platform.

Cons

Can be a little tedious in individually keying in the options and they could benefit from having a bulk upload of options function

WH
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Wouter H.

Marketing and Advertising, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great tool for agencies to make forms for surveys, quizzes and simple contests

Reviewed 4 years ago

Very good, especially if you keep with standard layouts (replacing colours etc) Otherwise you will need custom support, which is also good, but this takes a lot more time.

Pros

It's very fast to set up your own survey, quiz, test et. Easy to access the results and data Easy to embed And best of all: the possibility to use it on tablets will offline

Cons

Very limited in terms of layout options unless you are a css-wizard

ET
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Eloisa T.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Pretty cool app for contests

Reviewed 6 years ago

Like the simple and clean layout out for the survey. We also liked the ability to collect data even when there's no wifi then it just synchs with the online database once you're logged in again. My only suggestion is to allow for multiple questions to be seen per page so folks don't have to keep flipping to answer subsequent questions (e.g., 3 questions on a page answer by scrolling down). Also, offer data retrieval that's easy to read and sort. Currently it's got lots of extra text that clutters that data and it does not allow you to sort by answers (see SurveyMonkey for best practice on survey data reports). Overall - good product for quick, simple surveys including contest entries! Glad I found it. E

Pros

No pros were added to this review

Cons

No cons were added to this review

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Elisa B.

Marketing and Advertising, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Would recommend for Students

Reviewed a year ago
Pros

Ease of use, variety of pre-made designs, accessibility.

Cons

Nothing in particular. I don’t have complaints.

TR
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Tanille R.

Information Technology and Services, 1-10 employees

Used other for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Affordable and easy to use

Reviewed 2 years ago

I thought it was a great experience, I was able to access support when I needed to and was able to learn the tool quickly.

Pros

I chose Survey Anyplace because it seemed to have all the features I needed and was one of the few (if any) options that doesn't not tie you into an annual contract! As a small business, you might want to do a survey now and then and an annual contract just does not make sense!

Cons

The only challenge I had is that if you add additional questions, your logic rules 'break/shift down' and it can be very time consuming to redo all your logic if you have a long survey (eg. 40 questions). I have not used any other survey tools so I'm not sure if this is a common occurrence or not.

DS
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Dennis S.

Computer Software, 11-50 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great and easy built surveys with good functionality

Reviewed 2 years ago

Great software to build good looking surveys with complex structures. Also good connections and integrations to link to your other tools. Reports are very easy to get and are clearly arranged. Everything could be a bit more intuitive but still quite easy to use.

Pros

Complex structured surveys possible Good connections and integrations A lot of additional functions Good reports, easy to get and export All in all quite easy to use

Cons

Could be a bit more intuitive at some places

JS
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Jelena S.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Survey anyplace

Reviewed 6 years ago

It is a good experience, but very often we do have a problems with the survey. We have a very good internet connection so we are sure it is not about that. We still haven't managed to find a reason for that.

Pros

It is easy for use and it has a really nice designs.

Cons

A lot of issues is going on very often. Some of them are: - I know everyone completed survey but later in the results I have few surveys without answers - Some of the people can't open the surveys even they have a excellent internet connection. They even tried to open it in different web browsers, and at different devices

JE
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Judith E.

Health, Wellness and Fitness, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Survey Instrument!

Reviewed 6 years ago

Assessments and quizzes are an integral part of the services that we offer. I tried a few survey instruments and read reviews for a couple dozen survey instruments before I chose this one. One of its best features is indicated in the name. Survey Anywhere - mobile, offline, websites, social media, anywhere! The results can be easily distributed and there is an instant results option. Easy to work with a team. An easy to use dashboard, easy to read and analyze results. For me easy means saving time and money! And another big plus - responsive and helpful customer service. They are clearly busy but I was able to get a problem resolved that I never would have been able to do on my own.

Pros

It is customizable to many different platforms. I think the UI is logical and intuitive.

Cons

So far nothing yet.

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Martin B.

Information Technology and Services, 1-10 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Without a doubt, simply the best service with the best platform

Reviewed 2 years ago

All survey, reporting and personalization needs have been thought of.

Pros

I have been using their platform for a few months and having tested more than ten of them, I can confirm beyond any doubt that it is THE best all of them.

Cons

A bit pricey but in the end, it's worth it.