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Survey Galaxy Logo

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Create and deploy online surveys and questionnaires

(6)

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Survey Galaxy Features

Features Summary

Functionality

4.1

/5

8

Total features

20

6 categories

Survey Galaxy features

Alerts/Notifications
Charting
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Questions
Customizable Templates
Drag & Drop

Common features of Customer Experience software

API
Access Controls/Permissions
Alerts/Notifications
CRM
Collaboration Tools
Customer Journey Mapping
Customer Segmentation
Customizable Branding

Price starts from

30

Per month

Pricing options
Free plan
Subscription
Free trial

Contenders comparison

Functionality

4.1

/5

8

Price starts from

30

Per month

Total Features

20

Unique features

  • Dynamic Content

  • Charting

  • Response Validation

Functionality

4.5

/5

10K

Price starts from

25

/user

Per month

Total Features

90

Features in Common

17

Unique features

  • Text Fields

  • Ratings/Reviews

  • Data Import/Export

  • Email Marketing

Functionality

4.3

/5

6.7K

Price starts from

14

/user

Per month

Total Features

201

Features in Common

10

Unique features

  • Territory Management

  • Help Desk Management

  • Campaign Analytics

  • Sales Reports

Common Survey Galaxy comparisons

Reviewers who mentioned features said:

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João V.

Transportation/Trucking/Railroad, 501-1,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great for creating quick and complex surveys.

Reviewed 3 years ago

In Survey Galaxy everything is very easy. Surveys can be created easily and quickly by anyone. Templates help with this procedure and make us more efficient to create quick satisfaction surveys for customers to respond and give their honest feedback. They can even create incentives for them.

Pros

Surveys can be created in Survey Galaxy easily, unlike some competitors. The template options are amazing and when creating helps in productivity and creation time. I really like the graphical interface of the software. These surveys help to gather valuable information from our users about our offered products.

Cons

Survey Galaxy could improve the tech support relationship to answer questions. Technically I have nothing negative to say.

MS
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Mohammed S.

Nonprofit Organization Management, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Very minimal, but extremely competent survey deployment

Reviewed 3 years ago

In terms of capacity and efficiency of building and deploying online surveys, it's in my top 3. What gives it the biggest boost is how well its data or survey reporting tools work. It has been great.

Pros

What I like most about Survey Galaxy is that it's survey reporting features are extremely advanced. Even for free subscription holders. I am able to export data into multiple formats and destination software directly, without having to go through the hassle of type conversions. I also like that I am able to email responses directly to other team members. That way I can efficiently manage access to the actual work products without sharing my access credentials.

Cons

I dislike not being able to share designed templates with other accounts without upgrading to the enterprise subscription. Having spent quite some time perfecting a survey design, the team decided it was to be our default set up but then I couldn't share it with any of the other project teams' account. So I ended up having to redesign from scratch within all of those other accounts.

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Carlos S.

Chemicals, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Survey Galaxy is efficient for collecting data with surveys.

Reviewed 3 years ago

Collecting information through research helps me improve the software's source code. Survey Galaxy has been in use for 1 year and has made it essential in business and time saving to collect customer feedback. The support is good and I recommend it.

Pros

The software is perfect for creating forms and surveys and sending users to seek information gathering and feedback on a certain topic. I use it a lot to create satisfaction surveys about the tests performed by users of the developed software. The software has some templates that are attractive and efficient to help in the development of research.

Cons

I've had some problems with the software crashing. With some updates it reduced the problem.

MS
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Michael S.

Arts and Crafts, 1,001-5,000 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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No access

Reviewed 6 years ago
Pros

Nothing I can find to give a positive review.

Cons

Cannot sign up, had some pop-up issues, and it freezes half the times.