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Recommended
Shahrul I.
Financial Services, 10,001+ employees
Used weekly for 1-2 years
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Using the build-in template to creating a survey is very easy and fast, as most of the item is already here and i only need to choose which question sets that compatible with my survey objective.
I had no problem or difficulty operating this software, and every tool and feature is self explanatory that i don't need nay manual or video guidance to start using the software.
Lavi G.
Broadcast Media, 11-50 employees
Used weekly for 1-2 years
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In a nutshell, the survey creation using ProProfs Survey Maker has been smooth and effortless. NPS Survey has been a gamechanger for our business. We closely followed up with our dissatisfied customers and solved their pain points. It has turned them into our loyal customers All thanks to ProProfs Survey Maker.
We were looking for a tool to analyze our customer loyalty. After evaluating several software, we found features like Net Promoter Score survey of ProProfs apt for our business. We could quickly analyze customer loyalty on a simple scale of (0-10). This helped us to rethink and plan our business model.
It is challenging to point out a disadvantage of ProProfs Survey Maker. So far, we have never faced a significant survey creation issue.
Thanks for sharing your views on ProProfs Survey Maker
Aman K.
Marketing and Advertising, 51-200 employees
Used weekly for 6-12 months
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ProProfs Survey maker is the best tool available at a nominal cost with flexible features. We could create customized website surveys with engaging questions. In the last four months of using ProProfs Survey Maker, our response rates have spiked. We could collect precise feedback and enhance user experience.
As an ecommerce business, we have several customers with diverse backgrounds. ProProfs Survey Maker helped us get actionable feedback from them using intuitive and customizable surveys. I love the scored survey option as it allows us to bring a personalized and interactive feature to the survey.
So far, we had no difficulty while using the tool. Looking forward to seeing more exciting features in the future.
Thanks for sharing your views on ProProfs Survey Maker
Nia c.
Education Management, 201-500 employees
Used weekly for 1-2 years
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The overall experience has been great and I have not been disappointed with this tool as of yet.
The ready-to-use templates would surely be one of the things I like the most. I would also like to mention the detailed reports provided by ProProfs Survey Maker.
There’s nothing to really point out as being something I disliked. Of course there have been a few bugs and glitches, but their support team is more than helpful in such cases.
Thank you for your review. We are glad you loved ProProfs Survey Maker.
Verified reviewer
Marketing and Advertising, 51-200 employees
Used monthly for 2+ years
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ProProfs survey maker has been incredibly helpful for our online store to gather customers’ intent and feedback. The tool is easy to use and creates surveys in minutes. The best part is the unlimited survey creation with the free plan, although we have subscribed to a premium pack later for more advanced features.
The developer team has done a great job with prebuilt templates. The super-easy formatting offers a fully customized experience to edit any template as per requirement. The templates such as conversion optimization arm you with precise data to track and improve conversions.
Our 2 years of experience with the ProProfs survey maker has been satisfying. No issues so far.
Harshad D.
Marketing and Advertising, 1-10 employees
Used weekly for less than 6 months
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We have been using this survey maker for the past 3 months.This product has eased the process of survey creation, management, and sharing. We are now able to focus all our efforts on improving customer experience. We want to congratulate the team for developing such a great tool.
I really like the UI of the software. The website is easy to navigate. I found the help and the FAQ sections very useful and interactive. We were able to create and share surveys quickly. The best part of the software is the reasonable cost.
This is a tough one to answer. Overall the product is a great buy. But here is a suggestion for the product development team that if they can offer a video question type in the surveys, where the responded can share the feelings about a given video content immediately via survey.
Thank You for sharing your views on ProProfs Survey Maker.
Rashidah A.
Telecommunications, 10,001+ employees
Used monthly for 2+ years
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I love the template and and the format that are build-in on the software as they really helpful in creating a survey form design easily. Collecting data from the survey respondent using the survey form help us so much in analyzing our business.
Lacks of option for the template design. I had to redesign the template to fit with our survey objective.
Meet V.
Information Technology and Services, 11-50 employees
Used monthly for 6-12 months
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We loved designing surveys using ProProfs Survey Maker. Overall, it was a smooth process, not only in creating the surveys but also in sharing the surveys through social media and emails.
Using this software, my team designed engaging customer satisfaction surveys using different questions like multiple -types, checkboxes, rating scale, star rating, etc., that the audience loved to answer. Also, the best part is that we can add images to all questions to make more engaging surveys.
As such, we have not faced any major issues. There were some minor technical glitches that were addressed by their team promptly.
Sharad B.
Mechanical or Industrial Engineering, 11-50 employees
Used weekly for less than 6 months
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I like the features it offers and ease of use.
The pricing could be better and the support is good but could be better.
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Computer Software, 1-10 employees
Used monthly for 6-12 months
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We thank ProProfs for being a perfect tool for creating tutorials and assessments for our existing employees. Also, our operation team now has precise data indicating employee satisfaction to improve our overall internal functioning.
A practical and straightforward survey builder by ProProfs survey maker has made it easier for us to create surveys in minutes. The tool has a drag and drop feature along with hundreds of prebuilt templates ranging from NPS Survey, Scored Survey, Customer/Employee satisfaction survey, and more.
Our team hasn’t faced any challenges so far using this tool.
Nadeem Y.
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