SurveyGizmo vs Qualtrics Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Security
Audit logs
Encryption
File sharing
Security alerts
Access control
Data policy
Social presence
Facebook
Twitter


Reviews

Grant Stanley

Verified Reviewer

Half Way Between Survey Monkey and Qualtrics

2018-06-23

Pros

SurveyGizmo provides a lot of enterprise features that are available for Qualtrics at a price that is competitive with Survey Money.

Cons

More often I am selecting Qualtrics for large enterprise work, and Survey Monkey for web forms and smaller projects.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: GetApp
Helpful?   Yes   No
SurveyGizmo Reviews
SurveyGizmo
Make Smarter Decisions with the Word's Best Survey Platform
Read more
Anonymous
(Hospital & Health Care company, 201-500 employees)

I cannot recommend due to a poor CS experience.

2018-12-14

Yes it is cheaper than Qualtrics and nearly as capable... but our CS experience was lousy when the product broke.

Pros

They are HIPAA compliant. They have skip logic and you can collect a lot of responses. The layout it clean, but not as clean as survey monkey. You do have the option to preview what it would look like on multiple devices.

Cons

So I spent about 6 months working with them to figure out why our survey responses were not piping from SG to our Google Spreadsheets that they had advertised it could do, and was the primary reason for us rewarding them with our business. We spent 6 months back and forth and rarely could get the dev team interested in fixing the issue. It was never resolved and thus made the real time data collection and analytics advertisement frustrated. It was challenging to the point of needing to get the CEO of our company involved to get them to take action. Again, the issue was never resolved so we resorted to using Google Forms instead.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
SurveyGizmo Reviews
SurveyGizmo
Make Smarter Decisions with the Word's Best Survey Platform
Read more