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Alchemer vs SurveyLegend Comparison

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Overview

Category Leaders

You might want to run a simple survey. You might want to change the world. Alchemer, formerly SurveyGizmo, is the only solution...

Category Leaders

SurveyLegend enables you to create beautiful mobile-friendly surveys, forms, and polls with ease.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

49

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

19

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

181

64

20

7

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

5

4

3

2

1

316

159

11

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

The support team was easy to reach and super helpful. It's a rare thing to get thorough help, and not just a vague link to a help document.
Each time, I received friendly, helpful and fast customer service. I also liked how the employees of SurveyGizmo were understanding and spoke clearly when explaining how to build or make a change.
Overall, SurveyGizmo allows our teams to easily program and distribute simple surveys. It includes great functions, like the ability to have a dashboard.

Pros

This I have done in the past via email and social media. I went looking for a survey software that was user friendly and affordable for my needs and SurveyLegend has been a great solution.
It is also great that you can export data to excel or as a csv. There is a good range of options for question types and it is easy to tailor these to your exact question requirements.
I like the usability of the software. It was super easy to set up and I liked that I could integrate it into my website.

Cons

I'm now having to deal with this as a fraudulent payment on my c/ card. What a waste of time and energy for a product that was so average to begin with.
After waiting over two weeks, I was advised that my request for a refund was denied. So, SurveyGizmo = limited service + poor business ethics + indifferent customer relations.
For example they accidentally shut down our accounts for 45 minutes in the middle of the work day which impacted all users.

Cons

Emozi question are restricted with only three emozies and also the quality of emozi picture is bad.
Inability to export data after paid subcription is stopped.
It is frustrating not to be able to access the data except through paying for the subscription, but I understand they have to make money somehow.
  • Vendor responds to reviews
  • Last review12 days ago
  • Vendor responds to reviews
  • Last review6 days ago

Key features

  • Total features114
  • 360 Degree Feedback
  • AB Testing
  • API
  • Access Controls/Permissions
  • Advertising Management
  • Alerts/Notifications
  • Anonymous Feedback
  • Ballots Over Email
  • Benchmarking
  • COBRA Administration
  • CRM
  • Candidate Profiles
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Community Management
  • Complaint Monitoring
  • Conditional Logic
  • Content Library
  • Continuous Feedback
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Drag & Drop
  • Election Management
  • Electronic Payments
  • Email Distribution
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Tracking
  • Employee Database
  • Employee Onboarding
  • Engagement Tracking
  • Estimating
  • Face-to-Face
  • Feedback Management
  • Forms Creation & Design
  • Forms Management
  • Forum / Discussion Board
  • Image Library
  • Job Application Management
  • Live Results Tracking
  • Mobile Access
  • Mobile Signature Capture
  • Mobile Survey
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Question Types
  • Multiple User Accounts
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Nominations
  • Offline Access
  • Offline Response Collection
  • Online Polling
  • Online Voting
  • Panel Management
  • Performance Appraisal
  • Performance Management
  • Performance Review Management
  • Phone Polling
  • Phone Voting
  • Phone-Based
  • Polls/Voting
  • Presentation Tools
  • Progress Tracking
  • Pulse Surveys
  • Q&A Management
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Ranked Choice Voting
  • Rater Selection
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Results
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Role-Based Permissions
  • SMS Messaging
  • SMS Polling / Voting
  • SSL Security
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Single Sign On
  • Site Intercept Survey
  • Skills Assessment
  • Skip Logic
  • Social Media Integration
  • Statistical Analysis
  • Summary Reports
  • Support Audio/Images/Video
  • Survey Builder
  • Survey Sample Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Text Analysis
  • Text Fields
  • Third Party Integrations
  • URL Customization
  • Version Control
  • Video Support
  • Visual Analytics
  • Voter Authentication
  • Website Integration
  • Weighted Voting
  • Total features74
  • 360 Degree Feedback
  • AB Testing
  • API
  • Access Controls/Permissions
  • Advertising Management
  • Alerts/Notifications
  • Anonymous Feedback
  • Ballots Over Email
  • Benchmarking
  • COBRA Administration
  • CRM
  • Candidate Profiles
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Community Management
  • Complaint Monitoring
  • Conditional Logic
  • Content Library
  • Continuous Feedback
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Drag & Drop
  • Election Management
  • Electronic Payments
  • Email Distribution
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Tracking
  • Employee Database
  • Employee Onboarding
  • Engagement Tracking
  • Estimating
  • Face-to-Face
  • Feedback Management
  • Forms Creation & Design
  • Forms Management
  • Forum / Discussion Board
  • Image Library
  • Job Application Management
  • Live Results Tracking
  • Mobile Access
  • Mobile Signature Capture
  • Mobile Survey
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Question Types
  • Multiple User Accounts
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Nominations
  • Offline Access
  • Offline Response Collection
  • Online Polling
  • Online Voting
  • Panel Management
  • Performance Appraisal
  • Performance Management
  • Performance Review Management
  • Phone Polling
  • Phone Voting
  • Phone-Based
  • Polls/Voting
  • Presentation Tools
  • Progress Tracking
  • Pulse Surveys
  • Q&A Management
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Ranked Choice Voting
  • Rater Selection
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Results
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Role-Based Permissions
  • SMS Messaging
  • SMS Polling / Voting
  • SSL Security
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Single Sign On
  • Site Intercept Survey
  • Skills Assessment
  • Skip Logic
  • Social Media Integration
  • Statistical Analysis
  • Summary Reports
  • Support Audio/Images/Video
  • Survey Builder
  • Survey Sample Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Text Analysis
  • Text Fields
  • Third Party Integrations
  • URL Customization
  • Version Control
  • Video Support
  • Visual Analytics
  • Voter Authentication
  • Website Integration
  • Weighted Voting

Integrations

  • Total integrations50
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations3
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Alchemer vs. SurveyLegend

See how Alchemer and SurveyLegend stack up against each other by comparing features, pricing, ratings, integrations, security & more.