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Alchemer vs TriNet Perform Comparison

Overview

You might want to run a simple survey. You might want to change the world. Alchemer, formerly SurveyGizmo, is the only solution...

TriNet Perform is an employee performance management application that lets companies manage their goals effectively. It captures...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$49.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$10.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

181

61

20

6

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

3.4

(13)

5

4

3

2

1

3

4

3

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
67%
would recommend this app

Pros

Am constantly impressed with the top quality customer support and service given. M very impressed with the quality of service, platform, software and people helping at the front lines.
I like the format of the surveys and they are easy to navigate. I think the variety of question types are nice as well as the ability to customize surveys.
The main benefits was the ease of use and the ability to improve your survey score by reaching out to negative reviewers to see how you can better change their poor experience.

Pros

It also allows for 360 reviews which is a huge plus. The software is really nice and high quality.
Easy to use dashboard to help you manage the goals of your team. Easy to set tasks and goals to keep track of work and progress.
What I would like to see is the ability to add Jpeg or PDF's to reviews. Also the formatting for the reviews tends to squish all of the information together into one paragraph.

Cons

I do not like the price of SurveyGizmo, it is very expensive to pay each of the plans proposed by SurveyGizmo, however, beyond the prices, I have not given any other error or any interruption.
It's awful now to have to ask questions. You have to call or email and email can take days to get a response.
Maybe just a lack of personnel on their end. Styling of surveys can be rather tedious, with no way of being able to set a standard look and feel across all of your forms.

Cons

We had so many complaints from our employees about not being to understand how to fill out their reviews that we had to go through the extra labor of creating a user manual for them.
We went through every possible worst case scenario with this product. First of all, its not intuitive or easy to use.
Now I have no team members to access. That is still currently being worked on.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review18 days ago

Key features

  • Total features54
  • 360 Degree Feedback
  • A/B Testing
  • API
  • Access Control
  • Automatic Notifications
  • Benchmarking
  • COBRA Administration
  • CRM Integration
  • Content Library
  • Custom Fields
  • Customer Database
  • Customer Experience Management
  • Customizable Branding
  • Customizable Questions
  • Customizable Reporting
  • Customizable Templates
  • Data Filtering
  • Data Import/Export
  • Drag & Drop Interface
  • Electronic Payments
  • Email Distribution
  • Email Integration
  • Email Tracking
  • Employee Management
  • Employee Onboarding
  • Estimating
  • Feedback Automation
  • Feedback Collection
  • Feedback Management
  • Forms Management
  • Forum / Discussion Board
  • Image Library
  • Job Application Management
  • Mobile Signature Capture
  • Multi-Language
  • Multiple User Accounts
  • Performance Management
  • Permission Management
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Single Sign On
  • Social Media Integration
  • Summary Reports
  • Survey Management
  • Surveys & Feedback
  • Third Party Integration
  • URL Customization
  • Website Integration
  • Total features2
  • 360 Degree Feedback
  • A/B Testing
  • API
  • Access Control
  • Automatic Notifications
  • Benchmarking
  • COBRA Administration
  • CRM Integration
  • Content Library
  • Custom Fields
  • Customer Database
  • Customer Experience Management
  • Customizable Branding
  • Customizable Questions
  • Customizable Reporting
  • Customizable Templates
  • Data Filtering
  • Data Import/Export
  • Drag & Drop Interface
  • Electronic Payments
  • Email Distribution
  • Email Integration
  • Email Tracking
  • Employee Management
  • Employee Onboarding
  • Estimating
  • Feedback Automation
  • Feedback Collection
  • Feedback Management
  • Forms Management
  • Forum / Discussion Board
  • Image Library
  • Job Application Management
  • Mobile Signature Capture
  • Multi-Language
  • Multiple User Accounts
  • Performance Management
  • Permission Management
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Single Sign On
  • Social Media Integration
  • Summary Reports
  • Survey Management
  • Surveys & Feedback
  • Third Party Integration
  • URL Customization
  • Website Integration

Integrations

  • Total integrations45
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Alchemer vs. TriNet Perform

See how Alchemer and TriNet Perform stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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