SurveyGizmo Features

SurveyGizmo

We put feedback in the hands of those who can take action.

4.52/5 (270 reviews)

SurveyGizmo Feature Summary

  • Advanced logic and piping
  • Advanced reports (profile, longitudinal)
  • Business Intelligence Integrations
  • CRM Integrations
  • Complete Branding Control
  • Custom scripting
  • Data Governance
  • Disqualifications
  • Easy to Use
  • Email Invitations
  • Email Notifications & Form Posts
  • Embed surveys in your site or app
  • Evaluations and Scoring
  • Jumping and More Advanced Logic
  • Marketing Integrations
  • Max diff
  • Open API
  • Open Text Analysis
  • Open-text analysis
  • Over 28 Question Types
  • Panel Services
  • Payment Forms
  • SPSS, Excel, Powerpoint and PDF Reports
  • Segment and filter reports
  • Self-branded surveys (white label)
  • Teams, Users and Roles
  • Use your own domain and hide SurveyGizmo
  • Website Intercept Surveys

Competitor Feature Comparison

360 Degree Feedback
A/B Testing
API
Access Control
Automatic Notifications
Benchmarking
COBRA Administration
CRM Integration
Content Library
Custom Fields
Customer Database
Customer Experience Management
Customizable Branding
Customizable Questions
Customizable Reporting
Customizable Templates
Data Filtering
Data Import/Export
Drag & Drop Interface
Electronic Payments
Email Distribution
Email Integration
Employee Onboarding
Estimating
Feedback Automation
Feedback Collection
Feedback Management
Forms Management
Forum / Discussion Board
Image Library
Job Application Management
Mobile Signature Capture
Multi-Channel Management
Multi-Language
Multiple User Accounts
Pulse Surveys
Question Branching
Question Library
Real Time Analytics
Real Time Data
Real Time Reporting
Reminders
Reporting & Statistics
Role-Based Permissions
Single Sign On
Social Media Integration
Summary Reports
Survey Management
Surveys & Feedback
Third Party Integration
Website Integration
Learn moreCompare App
360 Degree Feedback
A/B Testing
API
Access Control
Automatic Notifications
Benchmarking
COBRA Administration
CRM Integration
Content Library
Custom Fields
Customer Database
Customer Experience Management
Customizable Branding
Customizable Questions
Customizable Reporting
Customizable Templates
Data Filtering
Data Import/Export
Drag & Drop Interface
Electronic Payments
Email Distribution
Email Integration
Employee Onboarding
Estimating
Feedback Automation
Feedback Collection
Feedback Management
Forms Management
Forum / Discussion Board
Image Library
Job Application Management
Mobile Signature Capture
Multi-Channel Management
Multi-Language
Multiple User Accounts
Pulse Surveys
Question Branching
Question Library
Real Time Analytics
Real Time Data
Real Time Reporting
Reminders
Reporting & Statistics
Role-Based Permissions
Single Sign On
Social Media Integration
Summary Reports
Survey Management
Surveys & Feedback
Third Party Integration
Website Integration
Visit WebsiteCompare App
360 Degree Feedback
A/B Testing
API
Access Control
Automatic Notifications
Benchmarking
COBRA Administration
CRM Integration
Content Library
Custom Fields
Customer Database
Customer Experience Management
Customizable Branding
Customizable Questions
Customizable Reporting
Customizable Templates
Data Filtering
Data Import/Export
Drag & Drop Interface
Electronic Payments
Email Distribution
Email Integration
Employee Onboarding
Estimating
Feedback Automation
Feedback Collection
Feedback Management
Forms Management
Forum / Discussion Board
Image Library
Job Application Management
Mobile Signature Capture
Multi-Channel Management
Multi-Language
Multiple User Accounts
Pulse Surveys
Question Branching
Question Library
Real Time Analytics
Real Time Data
Real Time Reporting
Reminders
Reporting & Statistics
Role-Based Permissions
Single Sign On
Social Media Integration
Summary Reports
Survey Management
Surveys & Feedback
Third Party Integration
Website Integration
Visit WebsiteCompare App

SurveyGizmo Feature Reviews

25 reviewers had the following to say about SurveyGizmo's features:

Allen Hui

Makes Surveys Simple

2018-09-12

It works. Donezoes.

Pros

Survey Gizmo is easy to set up and has great reporting tools (provided that your survey was designed well, of course).

Cons

I wish the templates were easier to integrate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Ryan Engley

Verified Reviewer

Excellent Tool for Ongoing Customer Feedback for SAAS

2014-06-27

They survey & reports were easy to set up and their support team was absolutely phenomenal (so much so, they've become a *huge* inspiration for the way we run our support team at Unbounce.

Pros

Easy to use visual survey builder PHENOMENAL customer support Great integrations with 3rd party tools (Google Spreadsheets, email notifications etc.)

Cons

When trying to edit multiple survey fields in succession, there is some animation this slows things down a bit.

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
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Anonymous
( company, 11-50 employees)

Mostly user friendly, but sometimes my changes to the styles I set on a template don't always save..

2017-12-08

Pros

Reports and exporting the data gleaned from the surveys - ease of changing the look of those reports

Cons

The part that allows you to style your templates - wish it was easier to get it to match my brand colors and graphic treatments.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Adi Sarid

Great survey software - for pros and beginners

2017-02-22

A lot of features and available question types. Surveys can be easily customized using CSS.

Pros

Lots of features, Customizable, Great support.

Cons

Subscription price is starting to increase.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Larry Sagen

Verified Reviewer

Survey tool that exceeds expectations

2014-06-24

Their online survey tool is powerful, customizable and intuitive; combine that with their inclusive and diverse knowledgeable friendly staff, SurveyGizmo is the only online survey tool for us!

Pros

Awesome Customer Service,Easy to learn dashboard, available on various mediums (tablets, smart phones, computers), Robust reporting features, ability to track responses using different links for different campaigns to one survey

Cons

Reports and advanced features may need further training

Source: GetApp
Helpful?   Yes   No
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Brian Wallingford

Simple and easy software

2019-05-07

Pros

Easy to use, simple design, good features such as follow up emails and reporting options.

Cons

It's customizable but always feels lightly blocky even when carefully designed.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Jason White

Excellent software! Very user friendly. Solved all our problems!

2018-04-16

Real time feedback and ease of organization of feedback/Lead reporting

Pros

We have a large sales force and this program made obtaining results in real time extremely easy and user friendly. Fields were also customizable so achieving the results we required was effortless.

Cons

Perhaps the only area of possible improvement would be enhanced reporting of the numbers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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B. C. Ung

Verified Reviewer

Flexible and Powerful Online Survey Software

2014-06-23

The software allows for all imaginable situations being fully customizable for a variety of purposes.

Pros

Full Feature Set Flexible & Customizable Excellent Customer Service Always Improving Their Platform

Cons

Advanced Features may require some training.

Source: GetApp
Helpful?   Yes   No
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Anonymous
Product Expert (Computer Software company, 11-50 employees)
Verified Reviewer

Nice and simple for surveys

2020-04-17

Nice and easy survey management tool with great capabilities and robust reporting options.

Pros

I've been using this survey service for quite some time already and can say that it stands tall above the rest.

Cons

Initially building a survey takes some time, especially in the planning department and, of course, if you have a lot of questions with multiple branching path and complex logic.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
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Marco Munari

Verified Reviewer

Awesome platform and awesome support!

2014-08-25

I consider myself an advanced user, I've created surveys for a lot of industries and for a lot of purposes, using different platforms, and i can't recommend this one (and its team) enough.

Pros

- Intuitive interface - Question types - Customization of layouts (with css's), logics (with a dedicated script language and other common languages) and delivery - Ongoing feature releases - Great APIs - Built in campaign mgmt - Awesome Support

Cons

Minor cons: - data prepopulation is somewhat limited in rows - interface should be a little lighter and faster - reporting has some customization but could be better

Source: GetApp
Helpful?   Yes   No
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Kyle Rohde

Verified Reviewer

One of my favorite tools. Period.

2014-06-24

We are constantly building landing pages and microsites using SurveyGizmo embedded quizzes or forms, which saves us time having to build back-end databases to support them, plus offers us so much more functionality that we could realistically do ourselves.

Pros

Flexibility Comprehensive solution Modern design Customizable Great support Embeddable Does quizzes, forms, surveys and more.

Cons

None that I can think of.

Source: GetApp
Helpful?   Yes   No
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Brittany Hart

Usually Does What I Need & Customer Service Is Great

2018-03-07

This takes care of my form and survey needs so easily.

Pros

There are a lot of question types, and you can make custom ones. The reports are great because most of the people I send the reports to need visuals, and SurveyGizmo does that so it's easier to understand the data.

Cons

It's annoying but not the worst, and it shouldn't happen often if you work closely with your brand leaders to make sure the design will be solid for a while.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Shawn Valentino

Good for Getting Customer Feedback

2017-10-03

Pros

Easy to set up surveys Get instant feedback Instant analysis Send to email list Get data from customers

Cons

Easy to use but others are better Look and layout are not the best Not that easy to customize it is not as smart as it claims

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
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Anonymous
(Individual & Family Services company, 1001-5000 employees)

We use SurveyGizmo for creating many surveys for education purpose.

2018-07-28

Good completion ratio of surveys.

Pros

Easy to choose the fields to view in the results page.

Cons

Soemtimes it is hard to locate a survey. Complicated to edit ans missing features.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
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Marta Goc

Intuitive and flexible

2018-02-08

Forget about survey monkey.

Pros

Surveys are easy to set up, manipulate, import information from documents and customize.

Cons

The instructional videos could be shorter if focused on the product.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
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Anonymous
A verified reviewer
Verified Reviewer

Our Experience with SurveyGizmo

2014-06-26

We started off doing some basic surveying, which got more complicated over time. specifically, we discovered we needed to employ very harsh disqualifying methods in order to obtain the data we needed. the SurveyGizmo API enabled us to do so easily. once the survey was completed, we purchased an online panel using the SurveyGizmo panel integration.

Pros

great support, very easy to use, programming API, great online panel integration

Source: GetApp
Helpful?   Yes   No
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Dan McCormick

Verified Reviewer

Great features and even better support!

2014-09-26

The service offers a unique combination of ease-of-use, tremendous flexibility and a rich set of capabilities and customization. SG refers to their support team as "Support Heros" and they certainly live up to their billing.

Pros

Great feature set and question types (love the drag-and-drop ranking) Easy to read reporting Powerful customization A++ customer support Good templates Nice logic capabilities (piping, page logic, question logic, etc.) Easy export options

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
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Ash Mahony

Just okay, but easy to use

2016-12-06

Creating a survey on their platform is super simple and straightforward.

Pros

easy to use. reporting is easy to follow. decent program for money spent.

Cons

not enough reported on. email sending is wonky.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Research company, 1001-5000 employees)

Very useful

2019-01-09

Pros

SurveyGizmo has allowed me to receive feedback from my students in big classes, which has helped me improve my teaching.

Cons

There is nothing negative to report about this software.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
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Kyley Shinead Eagleson

I just really liked SurveyGizmo

2017-10-09

Pros

It was easy to navigate, fun to look at, and customizable.

Cons

I feel like many survey softwares have the issue of lots of question type options with little way to effectively search them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Brooke O'Brien

Great for internal surveys

2016-11-11

SG is a quick and easy platform to use for internal and informal surveys. I wish it had an email or website integration capability so that I could use it more with our users without taking them to another site.

Pros

Ease of use and range of functionality

Cons

Lack of integration with my website or email.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Oil & Energy company, 51-200 employees)

Average experience; a few great functionalities but at the same time a lot was left to be desired.

2018-06-10

Pros

I liked that you could customize the esthetics of the surveys and that you could make questions show or not show based on a previous question's answer.

Cons

I also thought the design templates offered were limited and I wished that they would have added new ones.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
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Brittany Reece

Easy to use!

2017-05-08

Pros

Easy to use, versatile, and the ease of exporting data is a huge plus!

Cons

The pricing is out of my companies budget for long term use and the reports took a bit of time to understand in depth.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
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Steven Lane

Form Integration Tool

2019-04-18

Currently using this tool as a form integration tool to supply data to Salesforce Org.

Pros

The user interface for form design is fairly easy to get up and running on.

Cons

Testing options were confusing to a couple of tester and ended up having to remove some data. The integration cost have increased lately.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Harald Ronge

Great tool!

2013-12-13

It was up and running fast and it left lots of freedom to customize even while running, keeping the view for customers that saved and continued while filling in the survey.

Pros

I did not use this but there seamed to be loads of sharing options and customizing for different platforms and screen-sizes.

Cons

And no, I am in no way connected to Survey Gizmo.

Source: GetApp
Helpful?   Yes   No
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