SurveyMonkey Enterprise Reviews

Great advertising begins with incredible programming, and that I think we've established our own. With SurveyMonkey, we've been prepared to contact a decent crowd for our counseling business and get a positive reaction too. we don't have a tremendous promoting group and do most stuff on-house, so relying on master programming as Mailchimp has truly paid off.

The email advertising didn't work week and SurveyMonkey had an excessive number of limitations consequently. SurveyMonkey had huge amounts of limitations on what you'll send which is the reason the product truly didn't chip away at my sake me.

Integrations like Zapier. Easy and intuitive to use. Easy to retrieve data from surveys. The optimizer helps a lot making surveys more streamlined.

That only 2 browsers can be used at the same time. We have an enterprise account where we have to buy "seats". Each seat is about $700 and only allows 2 browsers logged in a the same time. This is a high cost for for a small dept with a small budget so we can't afford to buy another seat. Also, with the way our browsers are set up, it never recognizes it so every time I log in, I have to send a 2-factor authentication to the mailbox. Closing surveys takes too many steps. Search for surveys is hard to search. There could be a better way to file surveys or label surveys to search.

They provide an abundance of templates and structures .This makes creating your questionnaires relatively quick and very easy .You can rotate between free text questions and fixed choice ones .

The constant upsell attempts ,everywhere, get frustrating really quickly . I also think their background theme selection is limited.

Utilizing SurveyMonkey within our department has allowed us to gather information/data that we otherwise would not be aware of or take into consideration when making plans/decisions with the future of our department for our customers (patients). Given we are completely reliant on our customers still finding us beneficial - Implementing SurveyMonkey only made sense to collect this necessary data.

We received feedback from some users attempting to complete our survey that the view on certain devices (smartphones, tablets) & browsers (Internet Explorer) was difficult. This resulted in increased time to complete the survey/submit information & could potentially deter customers from completing the survey in the future.

The interface is easy to use and the surveys are always very clean and responsive. The ability to make a survey only takes a few minutes because most of it is guided on the administration side and allows it to be done in only a few clicks. It’s also incredible easy to track the survey stats after it is sent out.

The software is a little too “cut and dry”. Even though it’s easy to create a survey that looks beautiful, I still find myself wishing I could embed in the survey or add plugins to make it fully customizable to my direct branding. I also wish an API was offered so it wasn’t directly on the survey monkey website and I could have a bit more freedom in placing the surveys in emails or places on my website.

This software is a great way to get feedback from friends, and even from professionals. I use it for lots of class projects to get data from a range of people. One of my favorite features of this software is the ability to quickly write a review, and then easily send out a link to a whole variety of people. What is even better is when you purchase results. This is pretty much where a pay a small sum of money, and get your survey completed by hundreds of people across the global.

The only real problem with SurveyMonkey Enterprise is that it takes a while to get use to the interface. I have been using SurveyMonkey for a while, so for me I can quickly write effective surveys, but usually it is not that easy. It takes a while to get use to, but I personally believe that once you have used it a few times, it can be one of the best survey websites out there.

This tool have all features you can imagine for electronic surveys.

During the time my company experienced this tool, there were many separate accounts used by different parts of my organization, with little to non orchestration among the accounts. This seems to be available now, but it was one of the main pain-points, causing my company to move to another preferred vendor.

SurveyMonkey is great for when you need a quick and easy review or quick feedback that isn't super detailed. It is definitely user friendly with an easy to use interface. The options for survey questions are great and easy to understand/create. It is perfect for post-event feedback in the shopper marketing events world. Pricing is great and the collection of responses is easy to understand/view!

It would be great if there were additional design functionalities, for companies to be able to customize surveys. It also would be great if there was an easier way to export results and data for analytics.

The program has many features and we love the reporting aspects of the program.

The cost is very high. We have moved to a different program that is free because as a non profit, we can not afford the cost.

The ease of creating a survey is superb. You can get a basic report, but there is also the possibility to dive in deeper. And the tool is quite flexible but still easy to operate.

The software provides you with a pop-up to place on your website. Unfortunatly this is a bit outdated and terrible experience for websitevisitors.

This site is one of the easiest survey sites online today! The layout of the questions are very easy to use & answer. It makes taking surveys so simple that it makes both the survey makers & survey takers amazed! It's both website based & has an app that can be downloaded to make extra money on! Highly recommended!

Sometimes not enough surveys to pick from!

What I like most about SurveyMonkey Enterprise is that it let's us secure our data and be in control of it. It has a centralized administration feature that let's us distribute our gathered and pre-existing data to those who are meant to have them and secure it from any other party that aren't supposed to get a grasp of our data. This means, besides privacy and security, it enables us to share only the right data for the right user and that is very important when handling collected data, making SurveyMonkey Enterprise, truly helpful!

We do not only keep safe gathered data and make use of it and utilize it to it's full potential, we can also integrate data that we have prior, through SurveyMonkey Enterprise. I like everything about it to be honest and it's been a big help to us in the office.

Ease of implementation. Question templates to give ideas, built in best practices that tell you if your survey is too long or otherwise unlikely to generate responses. Ability to create independent links to track where responses originate. I like that respondents think they are anonymous but you can actually track where they came from which protects integrity of information.

The free version doesn’t have great analytics. The paid version keeps most valuable data information in the hands of the administrator which was frustrating to me as a team member before I became in charge and administering surveys. Report format is a bit cumbersome, design could be more elegant, but it does the trick.

It is very easy to create a survey and share it with the people you want. Questions can be copy and pasted into a form and will be auto formatted saving you time. You can preview the survey before submitting it and add images.

The price is a bit high. Also, the amount of ways to pull results can be overwhelming. It’s hard to pull the same report twice.

The whole platform is very intuitive and easy to use. It also prompts options you may not have thought of which is a great benefit when you're building something fast and want it to look great.

Overall not much to complain about here. It would be great to have a little more design flexibility like that of Typeform. But overall we like it.

This software is SO easy to use, as both a surveyor and survey taker. It's so well known, and frankly universal.

It really could do for an update, I would love some sleeker, less branded options. Although it is super easy to use, and familiar, I would love to see some more personalized updates for the actual surveys we are sending out.

We integrated SurveyMonkey with MailChimp and use it to manage all of our campaigns. Easy to use, efficient and takes the hassle out scheduling and maintaining big lists and data sets.

We probably don;t use the reporting to it's maximum capacity, but it seems pretty robust.

SurveyMonkey surveys are so great because they are easy to use and you can analyze the data from the surveys in so many different ways. It is easy to create the surveys, to collect responses, and to view the results.

There are limited customization options with only about 12 design themes to choose from, so it may be difficult to perfectly integrate the theme into what you need for your use.

This software is SO EASY to use, both for survey creators and survey takers. And the amound of data and the actions you're able to take on that data are mind-boggling, especially at the paid levels. The free level is perfectly sufficient for basic Q/A, survey/response type things, but the paid level sunlocks things like text answer analysis based on keywords and other spiffy features like that. Super neat! This tool saves me a lot of time doing research on potential project impact, pain points for end users, user satisfaction, etc. I'm sure I could be using it for more, but I'm not all that creative :)

It cannot force users to take the surveys. I literally have none! I was able to very easily setup my survey, send the link out, and analyzew the responses efficiently.

I like that everything is simple, yet effective, not more or less then it's intended for.

There is nothing that I like the least, it does what I expect from it.

You can use the free version with the same quality, or you can pay and have your survey customized. The paid version is very affordable.

I don't see any negative side of this product.

I love Survey Monkey for the ease with which it allows anyone to create and follow up with surveys done personal, scholastic, and professional purposes.

I wish more people knew about Survey Monkey and that there were a premium version to take advantage of.

It is easy to login into a survey and input responses. I like that you can set it up to get updated results fairly quickly and easily.

I have no issues with this software. It is a good tool to use to send out survey as well as compile results.

I like the clean, ready to use interface sad the multiple options you have for obtaining responses. We use it to collect data on our products to inform improved processes and quality improvement research. The dynamic dashboards for results are great too keep internal stakeholders informed.

Integrating with other software systems and platforms can be tricky depending on the desired use.

This is a very user-friendly software that allows our team to quickly throw together anonymous surveys to send out. We enjoy how easy it is to use and to set up survey questions and answers.

We haven’t encountered any issues with using Survey Monkey as our go-to program to create anonymous surveys to send out either internally or externally.