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SurveyMonkey vs AppAnnie Comparison

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Overview

Category Leaders

Trusted by 98% of the Fortune 500 and used in over 350,000 organizations, SurveyMonkey’s People Powered Data platform gives...

App Annie provides the world's leading brands and publishers across all B2C verticals with the most comprehensive mobile...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

25

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

Free

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

5,430

2,403

401

62

33

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.1

5

4

3

2

1

4

5

1

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

Customization on this platform is really fantastic and everything is so easily customizable, the user interface is slick and clean and very friendly looking.
My experience with SurveyMonkey has been very impressive over the past several months. I have gleaned wonderful feedback for ways that I can continue to grow my company.
Great tool to gain some quick feedback on anything that may be on your mind. Nice to know what customers are looking for so that I can gear my business to meet their needs.

Pros

It's a superb tool to look deeper at your own performance metrics; but equally superb for competitive analysis; but it comes with a price as each country and platform increases the investment level.
The free version of App Annie is great to track basic ASO measures such as reviews and rankings. They Keyword tool is really useful to see what keywords your app is ranking for and in what markets.
It is the best analytics and stats display online software so far. I used many software's but found app Annie to be the best among them all.

Cons

And completing would give you typically anywhere between 0.5-2. All surveys initially start with a few boring routine questions, which make you pissed off.
The company's take on my dilemma was - "Pay for it" and you'll get the information you need. In my opinion they shouldn't bother having a free version of this software if it functions that poorly.
There should be more protection factors when approving registrations and preventing fraud.

Cons

The only other negative, which is the same with all tools, is that sometimes the data differs from ad analytic sources.
Customer service can be lacking at times. Coverage of smaller market countries limited.
App Annie solves problems with app store data discrepancies - specifically download volumes and conversion rates across countries.
  • Vendor responds to reviews
  • Last review12 days ago
  • Vendor responds to reviews
  • Last review8 months ago

Key features

  • Total features51
  • AB Testing
  • ASO Reporting
  • Access Controls/Permissions
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Benchmarking
  • CRM
  • Campaign Scheduling
  • Campaign Tracking
  • Channel Attribution
  • Channel Management
  • Collaboration Tools
  • Commenting/Notes
  • Competitor Monitoring
  • Conditional Logic
  • Content Library
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Design Management
  • Document Storage
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Tracking
  • Engagement Tracking
  • Feedback Management
  • In-App Events Tracking
  • Keyword Rank Tracking
  • Keyword Research Tools
  • Live Results Tracking
  • Mobile Survey
  • Multi-Campaign
  • Multi-Channel Distribution
  • Multi-Language
  • Offline Response Collection
  • Online Polling
  • Password Management
  • Performance Metrics
  • Predictive Analytics
  • Product Data Management
  • Push Notifications
  • Question Branching
  • Question Library
  • Randomization
  • Real Time Data
  • Recurring Tasks
  • Reminders
  • Reporting/Analytics
  • Retention Tracking
  • Revenue Tracking
  • Reviews Management
  • Role-Based Permissions
  • SSL Security
  • Scheduled / Automated Reports
  • Search/Filter
  • Sentiment Analysis
  • Skip Logic
  • Social Media Integration
  • Social Media Monitoring
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integrations
  • Trend Analysis
  • URL Customization
  • Uninstall Tracking
  • Usage Tracking/Analytics
  • Video Support
  • Website Analytics
  • Total features29
  • AB Testing
  • ASO Reporting
  • Access Controls/Permissions
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Benchmarking
  • CRM
  • Campaign Scheduling
  • Campaign Tracking
  • Channel Attribution
  • Channel Management
  • Collaboration Tools
  • Commenting/Notes
  • Competitor Monitoring
  • Conditional Logic
  • Content Library
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Design Management
  • Document Storage
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Tracking
  • Engagement Tracking
  • Feedback Management
  • In-App Events Tracking
  • Keyword Rank Tracking
  • Keyword Research Tools
  • Live Results Tracking
  • Mobile Survey
  • Multi-Campaign
  • Multi-Channel Distribution
  • Multi-Language
  • Offline Response Collection
  • Online Polling
  • Password Management
  • Performance Metrics
  • Predictive Analytics
  • Product Data Management
  • Push Notifications
  • Question Branching
  • Question Library
  • Randomization
  • Real Time Data
  • Recurring Tasks
  • Reminders
  • Reporting/Analytics
  • Retention Tracking
  • Revenue Tracking
  • Reviews Management
  • Role-Based Permissions
  • SSL Security
  • Scheduled / Automated Reports
  • Search/Filter
  • Sentiment Analysis
  • Skip Logic
  • Social Media Integration
  • Social Media Monitoring
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integrations
  • Trend Analysis
  • URL Customization
  • Uninstall Tracking
  • Usage Tracking/Analytics
  • Video Support
  • Website Analytics

Integrations

  • Total integrations159
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations1
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

SurveyMonkey vs. AppAnnie

See how SurveyMonkey and AppAnnie stack up against each other by comparing features, pricing, ratings, integrations, security & more.