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SurveyMonkey vs Docebo Comparison
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SurveyMonkey Enterprise
Overview
Trusted by 98% of the Fortune 500 and used in over 350,000 organizations, SurveyMonkey’s People Powered Data platform gives...
Leverage a suite of tools that seamlessly work together to cover the entire enterprise learning lifecycle, from content creation,...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Screenshots
Pricing
Starting from
$
25
/mo.month- Free trial available
- No credit card required
- Free account
- Subscription based
Starting from
No info
- Free trial available
- No credit card required
- Free account
- Subscription based
User reviews
4.6
5
4
3
2
1
5,422
2,397
400
61
33
- Value for money
- Ease of use
- Features
- Customer support
97%
would recommend this appPros
Customization on this platform is really fantastic and everything is so easily customizable, the user interface is slick and clean and very friendly looking.
My experience with SurveyMonkey has been very impressive over the past several months. I have gleaned wonderful feedback for ways that I can continue to grow my company.
Great tool to gain some quick feedback on anything that may be on your mind. Nice to know what customers are looking for so that I can gear my business to meet their needs.
Pros
Docebo's user interface is one of the best out there. I was impressed with the clean look and feel of the platform which was reinforced by our learners through their own feedback.
The over experience using the platform has been pretty good and lots to learn as an admin. There are definitely lots of functionalities that I have not seen in any other platform which is really good.
The robust features, superlative customer service, and the ease in which you can empower other users has been a boon to our learning/training initiatives.
Cons
And completing would give you typically anywhere between 0.5-2. All surveys initially start with a few boring routine questions, which make you pissed off.
The company's take on my dilemma was - "Pay for it" and you'll get the information you need. In my opinion they shouldn't bother having a free version of this software if it functions that poorly.
There should be more protection factors when approving registrations and preventing fraud.
Cons
This upgrade should not have been released without more internal testing. It's a mess and new problems creep up every day.
Hardly anything because key features are not working and support is not addressing them.
Docebo is losing customers at a fast past and I cannot recommend it to my clients anymore, which is a shame.
Key features
- Total features51
- AB Testing
- AICC Compliance
- API
- Academic/Education
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Assessment Management
- Assignment Management
- Asynchronous Learning
- Attendance Management
- Audit Trail
- Benchmarking
- Blended Learning
- Built-in Course Authoring
- Built-in LMS
- CRM
- Calendar Sync
- Campaign Scheduling
- Certification & Licensing
- Certification Tracking
- Class Scheduling
- Collaboration Tools
- Commenting/Notes
- Compliance Management
- Conditional Logic
- Conferencing
- Content Library
- Content Management
- Corporate/Business
- Course Library
- Course Management
- Course Tracking
- Credit Card Processing
- Customizable Branding
- Customizable Reports
- Customizable Templates
- Dashboard Creation
- Data Analysis Tools
- Data Import/Export
- Data Synchronization
- Design Management
- Discount Management
- Document Storage
- Drag & Drop
- Electronic Payments
- Email Alerts
- Email Distribution
- Email Management
- Email Marketing
- Email Tracking
- Employee Portal
- Employee Training
- Engagement Tracking
- Enrollments/Onboarding
- Feedback Management
- Full Text Search
- Gamification
- Help Desk Management
- Instructor Management
- Knowledge Base Management
- Landing Pages/Web Forms
- Learner Portal
- Learning Management
- Learning Paths/Tracks
- Live Results Tracking
- Media Management
- Mobile Access
- Mobile Learning
- Mobile Survey
- Modeling & Simulation
- Monitoring
- Multi-Channel Distribution
- Multi-Language
- Multi-Location
- Multiple Format Support
- Offline Access
- Offline Response Collection
- Online Catalog
- Online Polling
- Password Management
- Performance Metrics
- Preview Functionality
- Progress Reports
- Progress Tracking
- Question Branching
- Question Library
- Randomization
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Recurring Tasks
- Registration Management
- Reminders
- Reporting/Analytics
- Rewards Management
- Role-Based Permissions
- SCORM Compliance
- SSL Security
- Scheduled / Automated Reports
- Search/Filter
- Secure Login
- Self-Enrollment
- Single Sign On
- Skills Assessment
- Skills Tracking
- Skip Logic
- Social Learning
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Synchronous Learning
- Template Management
- Tests/Assessments
- Third Party Integrations
- Training Administration
- Training Companies
- Training Management
- Trend Analysis
- URL Customization
- Video Conferencing
- Video Support
- Virtual Classroom
- Website Management
- Widgets
- eCommerce Management
- eLearning Companies
- Total features97
- AB Testing
- AICC Compliance
- API
- Academic/Education
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Assessment Management
- Assignment Management
- Asynchronous Learning
- Attendance Management
- Audit Trail
- Benchmarking
- Blended Learning
- Built-in Course Authoring
- Built-in LMS
- CRM
- Calendar Sync
- Campaign Scheduling
- Certification & Licensing
- Certification Tracking
- Class Scheduling
- Collaboration Tools
- Commenting/Notes
- Compliance Management
- Conditional Logic
- Conferencing
- Content Library
- Content Management
- Corporate/Business
- Course Library
- Course Management
- Course Tracking
- Credit Card Processing
- Customizable Branding
- Customizable Reports
- Customizable Templates
- Dashboard Creation
- Data Analysis Tools
- Data Import/Export
- Data Synchronization
- Design Management
- Discount Management
- Document Storage
- Drag & Drop
- Electronic Payments
- Email Alerts
- Email Distribution
- Email Management
- Email Marketing
- Email Tracking
- Employee Portal
- Employee Training
- Engagement Tracking
- Enrollments/Onboarding
- Feedback Management
- Full Text Search
- Gamification
- Help Desk Management
- Instructor Management
- Knowledge Base Management
- Landing Pages/Web Forms
- Learner Portal
- Learning Management
- Learning Paths/Tracks
- Live Results Tracking
- Media Management
- Mobile Access
- Mobile Learning
- Mobile Survey
- Modeling & Simulation
- Monitoring
- Multi-Channel Distribution
- Multi-Language
- Multi-Location
- Multiple Format Support
- Offline Access
- Offline Response Collection
- Online Catalog
- Online Polling
- Password Management
- Performance Metrics
- Preview Functionality
- Progress Reports
- Progress Tracking
- Question Branching
- Question Library
- Randomization
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Recurring Tasks
- Registration Management
- Reminders
- Reporting/Analytics
- Rewards Management
- Role-Based Permissions
- SCORM Compliance
- SSL Security
- Scheduled / Automated Reports
- Search/Filter
- Secure Login
- Self-Enrollment
- Single Sign On
- Skills Assessment
- Skills Tracking
- Skip Logic
- Social Learning
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Synchronous Learning
- Template Management
- Tests/Assessments
- Third Party Integrations
- Training Administration
- Training Companies
- Training Management
- Trend Analysis
- URL Customization
- Video Conferencing
- Video Support
- Virtual Classroom
- Website Management
- Widgets
- eCommerce Management
- eLearning Companies
Integrations
- Total integrations155
- Constant Contact
- Gmail
- Google Analytics
- Google Calendar
- HubSpot CRM
- Mailchimp
- Microsoft 365
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- Wordpress
- Xero
- Zapier
- Zendesk
- Total integrations43
- Constant Contact
- Gmail
- Google Analytics
- Google Calendar
- HubSpot CRM
- Mailchimp
- Microsoft 365
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- Wordpress
- Xero
- Zapier
- Zendesk
Security
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
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