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SurveyMonkey vs Docebo Comparison

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Overview

Category Leaders

Trusted by 98% of the Fortune 500 and used in over 350,000 organizations, SurveyMonkey’s People Powered Data platform gives...

Docebo’s LMS transforms how enterprises & corporations onboard, develop, enable and educate customers and partners. Docebo...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

25

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

25000

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

9.9K

5

4

3

2

1

6.5K

2.8K

478

83

44

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.3

184

5

4

3

2

1

102

60

9

9

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

Happy using surveymonkey, once I prepared office Christmas party and I used it to create a voting platform to present funny awards to the employees.
I love survey monkey I feel this is one of the best survey software out there. The setup process is very fast and seamless.
Customization on this platform is really fantastic and everything is so easily customizable, the user interface is slick and clean and very friendly looking.

Pros

Docebo's user interface is one of the best out there. I was impressed with the clean look and feel of the platform which was reinforced by our learners through their own feedback.
The over experience using the platform has been pretty good and lots to learn as an admin. There are definitely lots of functionalities that I have not seen in any other platform which is really good.
It provides an excellent end user experience for all levels, learners, admins and everyone in between. And best of all is the absolute BEST customer service we have EVER had anywhere.

Cons

The company's take on my dilemma was - "Pay for it" and you'll get the information you need. In my opinion they shouldn't bother having a free version of this software if it functions that poorly.
And completing would give you typically anywhere between 0.5-2. All surveys initially start with a few boring routine questions, which make you pissed off.
There should be more protection factors when approving registrations and preventing fraud.

Cons

This upgrade should not have been released without more internal testing. It's a mess and new problems creep up every day.
Hardly anything because key features are not working and support is not addressing them.
Docebo is losing customers at a fast past and I cannot recommend it to my clients anymore, which is a shame.
  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features90
  • 360 Degree Feedback
  • A/B Testing
  • AI/Machine Learning
  • API
  • Academic/Education
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Assessment Management
  • Assignment Management
  • Asynchronous Learning
  • Autofill
  • Benchmarking
  • Blended Learning
  • Built-in Course Authoring
  • Built-in LMS
  • CES Survey Structure
  • CRM
  • CSAT Survey Structure
  • Certification & Licensing
  • Certification Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Conditional Logic
  • Content Library
  • Content Management
  • Content Publishing Options
  • Corporate/Business
  • Course Library
  • Course Management
  • Course Publishing
  • Course Tracking
  • Customer Database
  • Customer Experience Management
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Analysis Tools
  • Data Blending
  • Data Capture and Transfer
  • Data Import/Export
  • Data Management
  • Data Synchronization
  • Data Visualization
  • Drag & Drop
  • Email Distribution
  • Email Management
  • Email Marketing
  • Employee Portal
  • Employee Training
  • Engagement Tracking
  • Feedback Management
  • For Hospitality Industry
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Gamification
  • Integration into Third Party Applications
  • Interactive Content
  • Learner Portal
  • Learning Management
  • Learning Paths/Tracks
  • Live Results Sharing
  • Machine Learning
  • Media Import
  • Media Management
  • Mobile Access
  • Mobile Learning
  • Mobile Survey
  • Modeling & Simulation
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Question Types
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Natural Language Processing
  • Offline Response Collection
  • Online Polling
  • Performance Metrics
  • Predictive Analytics
  • Process/Workflow Automation
  • Progress Reports
  • Progress Tracking
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Quizzes
  • Randomization
  • Ratings/Reviews
  • Real Time Data
  • Real Time Reporting
  • Real-Time Analytics
  • Real-Time Notifications
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SCORM Compliance
  • SMS Messaging
  • SSL Security
  • Search/Filter
  • Self-paced Learning
  • Sentiment Analysis
  • Single Sign On
  • Skills Assessment
  • Skills Tracking
  • Skip Logic
  • Social Learning
  • Social Media Integration
  • Storyboarding
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Synchronous Learning
  • Tagging
  • Template Management
  • Tests/Assessments
  • Text Analysis
  • Text Fields
  • Third-Party Integrations
  • Training Administration
  • Training Companies
  • Training Management
  • Trend Analysis
  • URL Customization
  • Video Conferencing
  • Video Support
  • Virtual Classroom
  • Visual Analytics
  • Web Forms
  • Website Integration
  • Website Management
  • Widgets
  • Workflow Management
  • eCommerce Management
  • eLearning Companies
  • Total features83
  • 360 Degree Feedback
  • A/B Testing
  • AI/Machine Learning
  • API
  • Academic/Education
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Assessment Management
  • Assignment Management
  • Asynchronous Learning
  • Autofill
  • Benchmarking
  • Blended Learning
  • Built-in Course Authoring
  • Built-in LMS
  • CES Survey Structure
  • CRM
  • CSAT Survey Structure
  • Certification & Licensing
  • Certification Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Conditional Logic
  • Content Library
  • Content Management
  • Content Publishing Options
  • Corporate/Business
  • Course Library
  • Course Management
  • Course Publishing
  • Course Tracking
  • Customer Database
  • Customer Experience Management
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Analysis Tools
  • Data Blending
  • Data Capture and Transfer
  • Data Import/Export
  • Data Management
  • Data Synchronization
  • Data Visualization
  • Drag & Drop
  • Email Distribution
  • Email Management
  • Email Marketing
  • Employee Portal
  • Employee Training
  • Engagement Tracking
  • Feedback Management
  • For Hospitality Industry
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Gamification
  • Integration into Third Party Applications
  • Interactive Content
  • Learner Portal
  • Learning Management
  • Learning Paths/Tracks
  • Live Results Sharing
  • Machine Learning
  • Media Import
  • Media Management
  • Mobile Access
  • Mobile Learning
  • Mobile Survey
  • Modeling & Simulation
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Question Types
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Natural Language Processing
  • Offline Response Collection
  • Online Polling
  • Performance Metrics
  • Predictive Analytics
  • Process/Workflow Automation
  • Progress Reports
  • Progress Tracking
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Quizzes
  • Randomization
  • Ratings/Reviews
  • Real Time Data
  • Real Time Reporting
  • Real-Time Analytics
  • Real-Time Notifications
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SCORM Compliance
  • SMS Messaging
  • SSL Security
  • Search/Filter
  • Self-paced Learning
  • Sentiment Analysis
  • Single Sign On
  • Skills Assessment
  • Skills Tracking
  • Skip Logic
  • Social Learning
  • Social Media Integration
  • Storyboarding
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Synchronous Learning
  • Tagging
  • Template Management
  • Tests/Assessments
  • Text Analysis
  • Text Fields
  • Third-Party Integrations
  • Training Administration
  • Training Companies
  • Training Management
  • Trend Analysis
  • URL Customization
  • Video Conferencing
  • Video Support
  • Virtual Classroom
  • Visual Analytics
  • Web Forms
  • Website Integration
  • Website Management
  • Widgets
  • Workflow Management
  • eCommerce Management
  • eLearning Companies

Integrations

  • Total integrations236
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations86
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite