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SurveyMonkey vs Google Docs Comparison
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Overview
Trusted by 98% of the Fortune 500 and used in over 350,000 organizations, SurveyMonkey’s People Powered Data platform gives...
Google Docs is an online word processor that lets you create and format text documents and collaborate with other people in real time.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Screenshots
Pricing
Starting from
25
/momonth- Free trial available
- No credit card required
- Free account
- Subscription based
Starting from
6
/momonth- Free trial available
- No credit card required
- Free account
- Subscription based
User reviews
4.6
5
4
3
2
1
5,439
2,405
402
62
33
- Value for money
- Ease of use
- Features
- Customer support
4.7
5
4
3
2
1
18,461
5,605
710
52
14
- Value for money
- Ease of use
- Features
- Customer support
Pros
Pros
Cons
Cons
Key features
- Total features51
- AB Testing
- Access Controls/Permissions
- Alerts/Notifications
- Benchmarking
- CRM
- Campaign Scheduling
- Collaboration Tools
- Commenting/Notes
- Conditional Logic
- Content Library
- Customizable Branding
- Customizable Reports
- Customizable Templates
- Data Analysis Tools
- Data Import/Export
- Design Management
- Document Generation
- Document Storage
- Email Distribution
- Email Management
- Email Marketing
- Email Tracking
- Feedback Management
- File Sharing
- Live Results Tracking
- Mobile Survey
- Multi-Channel Distribution
- Multi-Language
- Notes Management
- Offline Response Collection
- Online Polling
- Password Management
- Project Management
- Question Branching
- Question Library
- Randomization
- Real Time Data
- Recurring Tasks
- Reminders
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Scheduled / Automated Reports
- Search/Filter
- Skip Logic
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Team Chat
- Template Management
- Third Party Integrations
- Trend Analysis
- URL Customization
- Video Support
- Total features6
- AB Testing
- Access Controls/Permissions
- Alerts/Notifications
- Benchmarking
- CRM
- Campaign Scheduling
- Collaboration Tools
- Commenting/Notes
- Conditional Logic
- Content Library
- Customizable Branding
- Customizable Reports
- Customizable Templates
- Data Analysis Tools
- Data Import/Export
- Design Management
- Document Generation
- Document Storage
- Email Distribution
- Email Management
- Email Marketing
- Email Tracking
- Feedback Management
- File Sharing
- Live Results Tracking
- Mobile Survey
- Multi-Channel Distribution
- Multi-Language
- Notes Management
- Offline Response Collection
- Online Polling
- Password Management
- Project Management
- Question Branching
- Question Library
- Randomization
- Real Time Data
- Recurring Tasks
- Reminders
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Scheduled / Automated Reports
- Search/Filter
- Skip Logic
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Team Chat
- Template Management
- Third Party Integrations
- Trend Analysis
- URL Customization
- Video Support
Integrations
- Total integrations161
- Constant Contact
- Gmail
- Google Analytics
- Google Calendar
- HubSpot CRM
- Mailchimp
- Microsoft 365
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- Wordpress
- Xero
- Zapier
- Zendesk
- Total integrations259
- Constant Contact
- Gmail
- Google Analytics
- Google Calendar
- HubSpot CRM
- Mailchimp
- Microsoft 365
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- Wordpress
- Xero
- Zapier
- Zendesk
Alternatives
Explore similar apps
User reviews that mention these apps
Anonymous Reviewer
Human Resources, 51-200 employees
Used other for 2+ years
Review source
Share this review:
I like how easy it is to put together a quick survey to send out to people. It is very straight forward and a great way to capture results quickly. I also like the live texting feature you can use to get live survey results while presenting in a meeting.
I do not have anything that I dislike about this software. Something useful could be allowing the results to integrate into an excel sheet or Google docs sheet for easy access.
Lisa M.
Education Management, 51-200 employees
Used weekly for 2+ years
Review source
Share this review:
It is very easy to create surveys and send them out. You also have many options for how to download the data once your results are in.
This service is the epitome of customer focused. Everything is thought out with a way to make it easy for the user. They have a new feature where it can take a body of text, like from a google doc, and import it into a survey and the intelligence behind the feature automatically formats it into questions with answer choices. It is such a time saver!
I really have no complaints, especially for a free service. Their recent updates have made the PDF results more meaningful to us.
Ryan G.
Marketing and Advertising, self-employed
Used monthly for 1-2 years
Review source
Share this review:
Survey Monkey definitely helps with research and reaching your audience. It is intuitive enough to do yourself without much help and does everything you'll need it to do. You have to have some patience when starting if you have a long survey, I guess that's what you'd find with any other service. Ultimately Survey Monkey does a good job doing exactly what you need it to. If needed you can integrate...
The best part of survey monkey is its impact and accessibility. It is one of the biggest survey sites on the internet and makes reaching out to people easy and affective. A lot of people have used Survey Monkey before so as far as people using it, there isn't a learning curve for them to have to overcome before providing the information you're looking for.
It is not very intuitive, the overall look of the site isn't the best and UX could be improved. It's nice they try to build a survey for you but I find it mostly useless. It may be the line of work I do or the nature of the surveys bit. The flaws are not as bad as the good you can do with Survey Monkey. Maybe I just don't like the name
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