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SurveyMonkey vs SAP Litmos Comparison

Overview

Trusted by 98% of the Fortune 500 and used in over 350,000 organizations, SurveyMonkey’s People Powered Data platform gives...

SAP Litmos LMS is a cloud-based continuous learning suite built with learners' experience in mind to engage users with intuitive,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$25/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$900/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

5,327

2,357

390

57

31

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

5

4

3

2

1

125

93

23

11

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

Pros

I have been very happy with this software and will be continuing to use it when I can. It is useful, great for data collection, and looks visually appealing.
I am a product tester/secret shopper and I love that companies care about your opinion of their products. I help them by giving pointers and voicing my thoughts about an item.
Easy to customize for your brand (with paid subscription), the question formats are all excellent and help you form questions in a more interesting manner than just check a box.

Pros

It has been great moving to this solution as we have increased user engagement due to the design interface, easy navigation and test/quiz setup. I love the reporting features.
Ease of use and a great support staff. I really enjoy the simplicity of the product, the number of features and how quickly is was to begin using.
This is an easy platform to set up and use. It has good integration with Salesforce and allows us to have tracks and badges that make learning fun.

Cons

I don't exactly have anything negative to say, as I have not had a bad experience with this program to date.
I really didn't have any complaints. I had to activate the account through an email and it went to my spam folder in email, but that was an email problem not Survey Monkey.
The problem most persons have is formulating the survey questions properly. If the survey questions and options are not structured properly you can not blame the software.

Cons

It's very unorganized and does not work for multiple levels of internal and external groups. No way to organize curriculums.
The software is not intuitive, making it hard to configure, hard to administer and hard to use, even for seasoned software users.
Complete lack of actual support after the first 2 weeks of implemented use, with response times on critical issues taking 24+ hours for an initial (non-automated) response.
  • Vendor responds to reviews
  • Last review2 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features39
  • "What If" Scenarios
  • A/B Testing
  • AICC Compliance
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Ad hoc Reporting
  • Application Integration
  • Assessment Management
  • Assignment Management
  • Automatic Notifications
  • Benchmarking
  • Blended Learning
  • CRM Integration
  • Campaign Scheduling
  • Certificate Management
  • Certification Management
  • Certification Tracking
  • Class Scheduling
  • Collaboration Tools
  • Commenting
  • Conditional Logic
  • Conferencing
  • Content Library
  • Content Management
  • Content Repository
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Customizable Branding
  • Customizable Categories
  • Customizable Reporting
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Design Management
  • Discount Management
  • Document Storage
  • Email Integration
  • Email Tracking
  • Employee Portal
  • Feedback Collection
  • Feedback Management
  • Gamification
  • Help Desk Integration
  • Human Resource Integration
  • Mobile Integration
  • Multi-Currency
  • Multi-Language
  • Multiple Format Support
  • Offline Access
  • Online Catalog
  • Password Management
  • Performance Reports
  • Permission Management
  • Progress Reports
  • Question Branching
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Tasks
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Role Management
  • Role-Based Permissions
  • SCORM Compliance
  • SMS Integration
  • SSL Security
  • Scheduled Reporting
  • Secure Login
  • Self-Enrollment
  • Self-Learning
  • Single Sign On
  • Social Media Integration
  • Survey Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integration
  • Training Management
  • Trend Analysis
  • URL Customization
  • Video Management
  • Video Support
  • Website Integration
  • eCommerce Integration
  • eCommerce Management
  • Total features63
  • "What If" Scenarios
  • A/B Testing
  • AICC Compliance
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Ad hoc Reporting
  • Application Integration
  • Assessment Management
  • Assignment Management
  • Automatic Notifications
  • Benchmarking
  • Blended Learning
  • CRM Integration
  • Campaign Scheduling
  • Certificate Management
  • Certification Management
  • Certification Tracking
  • Class Scheduling
  • Collaboration Tools
  • Commenting
  • Conditional Logic
  • Conferencing
  • Content Library
  • Content Management
  • Content Repository
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Customizable Branding
  • Customizable Categories
  • Customizable Reporting
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Design Management
  • Discount Management
  • Document Storage
  • Email Integration
  • Email Tracking
  • Employee Portal
  • Feedback Collection
  • Feedback Management
  • Gamification
  • Help Desk Integration
  • Human Resource Integration
  • Mobile Integration
  • Multi-Currency
  • Multi-Language
  • Multiple Format Support
  • Offline Access
  • Online Catalog
  • Password Management
  • Performance Reports
  • Permission Management
  • Progress Reports
  • Question Branching
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Tasks
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Role Management
  • Role-Based Permissions
  • SCORM Compliance
  • SMS Integration
  • SSL Security
  • Scheduled Reporting
  • Secure Login
  • Self-Enrollment
  • Self-Learning
  • Single Sign On
  • Social Media Integration
  • Survey Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integration
  • Training Management
  • Trend Analysis
  • URL Customization
  • Video Management
  • Video Support
  • Website Integration
  • eCommerce Integration
  • eCommerce Management

Integrations

  • Total integrations149
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations40
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

SurveyMonkey vs. SAP Litmos

See how SurveyMonkey and SAP Litmos stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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