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SurveyMonkey vs Miro Comparison

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Overview

Category Leaders

Trusted by 98% of the Fortune 500 and used in over 350,000 organizations, SurveyMonkey’s People Powered Data platform gives...

Category Leaders

Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from brainstorming...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

25

/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

10

/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

5,422

2,397

400

61

33

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

5

4

3

2

1

281

75

10

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Customization on this platform is really fantastic and everything is so easily customizable, the user interface is slick and clean and very friendly looking.
My experience with SurveyMonkey has been very impressive over the past several months. I have gleaned wonderful feedback for ways that I can continue to grow my company.
Great tool to gain some quick feedback on anything that may be on your mind. Nice to know what customers are looking for so that I can gear my business to meet their needs.

Pros

Aesthetically, Miro is also just great. I love how such a simple look is still capable of so many great features.
Everything in Miro looks polished, accessible and is super easy to use. I do feel that the creators put an effort to create a great user experience.
The experience has been awesome. We have used it to drive collaboration in conjunction with a virtual meeting tool to seamlessly whiteboard, just like we would have in a physical office space.

Cons

And completing would give you typically anywhere between 0.5-2. All surveys initially start with a few boring routine questions, which make you pissed off.
The company's take on my dilemma was - "Pay for it" and you'll get the information you need. In my opinion they shouldn't bother having a free version of this software if it functions that poorly.
There should be more protection factors when approving registrations and preventing fraud.

Cons

The controls are frustrating, the design is unpleasant, and we spend more time trying to figure out how to use it than we did actually collaborating.
The usability of the software is a little difficult. While it's a feature-rich program, it tried to emulate physical tools such as a white-board, but fails on several facets.
It's basically only usable when using a track pad, and even then the controls feel clunky and slow. Beyond that, the actual editing process of the pages is difficult and the menus are confusing.
  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last review9 days ago

Key features

  • Total features51
  • @mentions
  • AB Testing
  • API
  • Access Controls/Permissions
  • Action Item Tracking
  • Action Management
  • Activity Tracking
  • Activity/News Feed
  • Agenda Management
  • Agile Methodologies
  • Alerts/Notifications
  • Asset Library
  • Asset Sharing
  • Assignment Management
  • Attendee Management
  • Audio Calls
  • Backlog Management
  • Benchmarking
  • Board Meetings
  • Brainstorming
  • CRM
  • Calendar Management
  • Campaign Scheduling
  • Change Management
  • Charting
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Committee Meetings
  • Communication Management
  • Conditional Logic
  • Conferencing
  • Content Library
  • Content Management
  • Customer Profiles
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Linking
  • Data Security
  • Data Visualization
  • Dependency Tracking
  • Design Management
  • Design Templates
  • Desktop Interface
  • Diagramming
  • Digital Canvas
  • Discussions / Forums
  • Document Embedding
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drag & Drop Editor
  • Due Date Tracking
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Tracking
  • Employee Photos
  • Engagement Tracking
  • Evaluation Management
  • Feature Library
  • Feedback Management
  • File Sharing
  • Flowchart
  • For Mobile
  • Freehand Sketch
  • Gamification
  • Gantt/Timeline View
  • Goal Setting / Tracking
  • Graphical Data Presentation
  • Graphical Workflow Editor
  • IT Reporting
  • Idea Management
  • Idea Ranking
  • Ideation / Crowdsourcing
  • Import Tasks
  • Interactive Elements
  • Internal Meetings
  • Invitation Management
  • Issue Auditing
  • Issue Management
  • Issue Tracking
  • Iteration Management
  • KPI Monitoring
  • Kanban Board
  • Knowledge Management
  • Legislative Meetings
  • License Management
  • Live Chat
  • Live Results Tracking
  • Marketing Calendar
  • Materials Management
  • Media Planning
  • Meeting Management
  • Meeting Preparation Tools
  • Meeting Room Booking
  • Messaging
  • Milestone Tracking
  • Mind Maps
  • Minutes Management
  • Mobile Access
  • Mobile App
  • Mobile Interface
  • Mobile Survey
  • Mockup Creation
  • Multi-Channel Distribution
  • Multi-Department/Project
  • Multi-Language
  • Multi-board
  • Negative Feedback Management
  • Network Diagram
  • No-Code
  • Notes Management
  • Offline Editing
  • Offline Presenting
  • Offline Response Collection
  • Online Polling
  • Org Chart Creation
  • Organizational Charting
  • Password Management
  • Planning Tools
  • Polls/Voting
  • Portfolio Management
  • Post-Meeting Tools
  • Presentation Tools
  • Prioritization
  • Process Change Tracking
  • Process Modeling & Designing
  • Product Roadmapping
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Workflow
  • Prototype Creation
  • Publishing / Sharing
  • Question Branching
  • Question Library
  • Randomization
  • Real Time Data
  • Real Time Editing
  • Real Time Notifications
  • Real Time Synchronization
  • Real-Time Chat
  • Recurring Tasks
  • Release Planning
  • Reminders
  • Remote Access/Control
  • Remote Support
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Request Management
  • Requirements Management
  • Resource Management
  • Retrospectives Management
  • Revision History
  • Risk Management
  • Roadmapping
  • Role-Based Permissions
  • SSL Security
  • Scheduled / Automated Reports
  • Scheduling
  • Screen Capture
  • Screen Sharing
  • Search/Filter
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Sketching and Annotation Tools
  • Skip Logic
  • Social Media Integration
  • Sprint Planning
  • Status Tracking
  • Strategic Planning
  • Support Audio/Images/Video
  • Supports Scrum
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Editing/Updating
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Tagging
  • Team Chat
  • Team Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • To-Do List
  • Traditional Methodologies
  • Trend Analysis
  • UI Prototyping
  • URL Customization
  • UX Prototyping
  • User Journeys
  • User Management
  • User Research Analysis
  • Video Chat
  • Video Conferencing
  • Video Support
  • Visual Modeling
  • Visual Workflow Management
  • Visualization
  • Voting Management
  • Whiteboard
  • Wireframe Creation
  • Workflow Management
  • Total features177
  • @mentions
  • AB Testing
  • API
  • Access Controls/Permissions
  • Action Item Tracking
  • Action Management
  • Activity Tracking
  • Activity/News Feed
  • Agenda Management
  • Agile Methodologies
  • Alerts/Notifications
  • Asset Library
  • Asset Sharing
  • Assignment Management
  • Attendee Management
  • Audio Calls
  • Backlog Management
  • Benchmarking
  • Board Meetings
  • Brainstorming
  • CRM
  • Calendar Management
  • Campaign Scheduling
  • Change Management
  • Charting
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Committee Meetings
  • Communication Management
  • Conditional Logic
  • Conferencing
  • Content Library
  • Content Management
  • Customer Profiles
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Linking
  • Data Security
  • Data Visualization
  • Dependency Tracking
  • Design Management
  • Design Templates
  • Desktop Interface
  • Diagramming
  • Digital Canvas
  • Discussions / Forums
  • Document Embedding
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drag & Drop Editor
  • Due Date Tracking
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Tracking
  • Employee Photos
  • Engagement Tracking
  • Evaluation Management
  • Feature Library
  • Feedback Management
  • File Sharing
  • Flowchart
  • For Mobile
  • Freehand Sketch
  • Gamification
  • Gantt/Timeline View
  • Goal Setting / Tracking
  • Graphical Data Presentation
  • Graphical Workflow Editor
  • IT Reporting
  • Idea Management
  • Idea Ranking
  • Ideation / Crowdsourcing
  • Import Tasks
  • Interactive Elements
  • Internal Meetings
  • Invitation Management
  • Issue Auditing
  • Issue Management
  • Issue Tracking
  • Iteration Management
  • KPI Monitoring
  • Kanban Board
  • Knowledge Management
  • Legislative Meetings
  • License Management
  • Live Chat
  • Live Results Tracking
  • Marketing Calendar
  • Materials Management
  • Media Planning
  • Meeting Management
  • Meeting Preparation Tools
  • Meeting Room Booking
  • Messaging
  • Milestone Tracking
  • Mind Maps
  • Minutes Management
  • Mobile Access
  • Mobile App
  • Mobile Interface
  • Mobile Survey
  • Mockup Creation
  • Multi-Channel Distribution
  • Multi-Department/Project
  • Multi-Language
  • Multi-board
  • Negative Feedback Management
  • Network Diagram
  • No-Code
  • Notes Management
  • Offline Editing
  • Offline Presenting
  • Offline Response Collection
  • Online Polling
  • Org Chart Creation
  • Organizational Charting
  • Password Management
  • Planning Tools
  • Polls/Voting
  • Portfolio Management
  • Post-Meeting Tools
  • Presentation Tools
  • Prioritization
  • Process Change Tracking
  • Process Modeling & Designing
  • Product Roadmapping
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Workflow
  • Prototype Creation
  • Publishing / Sharing
  • Question Branching
  • Question Library
  • Randomization
  • Real Time Data
  • Real Time Editing
  • Real Time Notifications
  • Real Time Synchronization
  • Real-Time Chat
  • Recurring Tasks
  • Release Planning
  • Reminders
  • Remote Access/Control
  • Remote Support
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Request Management
  • Requirements Management
  • Resource Management
  • Retrospectives Management
  • Revision History
  • Risk Management
  • Roadmapping
  • Role-Based Permissions
  • SSL Security
  • Scheduled / Automated Reports
  • Scheduling
  • Screen Capture
  • Screen Sharing
  • Search/Filter
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Sketching and Annotation Tools
  • Skip Logic
  • Social Media Integration
  • Sprint Planning
  • Status Tracking
  • Strategic Planning
  • Support Audio/Images/Video
  • Supports Scrum
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Editing/Updating
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Tagging
  • Team Chat
  • Team Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • To-Do List
  • Traditional Methodologies
  • Trend Analysis
  • UI Prototyping
  • URL Customization
  • UX Prototyping
  • User Journeys
  • User Management
  • User Research Analysis
  • Video Chat
  • Video Conferencing
  • Video Support
  • Visual Modeling
  • Visual Workflow Management
  • Visualization
  • Voting Management
  • Whiteboard
  • Wireframe Creation
  • Workflow Management

Integrations

  • Total integrations155
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations24
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation