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SurveyMonkey vs Multirater Surveys Comparison

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Overview

Category Leaders

Trusted by 98% of the Fortune 500 and used in over 350,000 organizations, SurveyMonkey’s People Powered Data platform gives...

Multirater Surveys is a powerful 360 Degree Leadership Survey platform offering ready-to-go templates that can also be customized...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

25

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

110

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

9.4K

5

4

3

2

1

6.1K

2.7K

447

71

39

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.8

13

5

4

3

2

1

10

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Happy using surveymonkey, once I prepared office Christmas party and I used it to create a voting platform to present funny awards to the employees.
I love survey monkey I feel this is one of the best survey software out there. The setup process is very fast and seamless.
Customization on this platform is really fantastic and everything is so easily customizable, the user interface is slick and clean and very friendly looking.

Pros

This gives me the ability to refine the 360 Surveys to ensure they are truly relevant for the organisation and appropriate for the country we are working in.
I was very impressed and pleased with the results I received from using this platform.
Multirater team has been extremely supportive and agile in adapting to our needs, and have also consulted us on certain requirement, which was very helpful.

Cons

The company's take on my dilemma was - "Pay for it" and you'll get the information you need. In my opinion they shouldn't bother having a free version of this software if it functions that poorly.
And completing would give you typically anywhere between 0.5-2. All surveys initially start with a few boring routine questions, which make you pissed off.
There should be more protection factors when approving registrations and preventing fraud.

Cons

Our biggest challenge is that there are no Arabic language capabilities, which we had to work around.
The only criticism we would have is that an individual scores are excessively low or high for that matter it can sometime skew the overall results.
  • Vendor responds to reviews
  • Last review13 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features54
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Anonymous Feedback
  • Benchmarking
  • CRM
  • Collaboration Tools
  • Commenting/Notes
  • Conditional Logic
  • Content Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Portal
  • Engagement Tracking
  • Feedback Management
  • Individual Development Plans
  • Live Results Sharing
  • Mobile Survey
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • NPS Survey Structure
  • Negative Feedback Management
  • Offline Response Collection
  • Online Polling
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Progress Tracking
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Rater Selection
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Search/Filter
  • Self Assessment
  • Self Service Portal
  • Sentiment Analysis
  • Skip Logic
  • Social Media Integration
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integrations
  • Trend Analysis
  • URL Customization
  • Visual Analytics
  • Total features47
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Anonymous Feedback
  • Benchmarking
  • CRM
  • Collaboration Tools
  • Commenting/Notes
  • Conditional Logic
  • Content Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Portal
  • Engagement Tracking
  • Feedback Management
  • Individual Development Plans
  • Live Results Sharing
  • Mobile Survey
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • NPS Survey Structure
  • Negative Feedback Management
  • Offline Response Collection
  • Online Polling
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Progress Tracking
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Rater Selection
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Search/Filter
  • Self Assessment
  • Self Service Portal
  • Sentiment Analysis
  • Skip Logic
  • Social Media Integration
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integrations
  • Trend Analysis
  • URL Customization
  • Visual Analytics

Integrations

  • Total integrations199
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrationsN/A
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Ok product

Reviewed 2 years ago

It helps with making surveys for homeschooling. Could be better

Pros

Easy to use easy to read. Alot of choices. Customer service is ok but could be better. Options are ok

Cons

If you use it for surveys it is hard to qualify for surveys. Needs more explanations for making surveys

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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SurveyMonkey logo

SurveyMonkey

Introduced to it by microsoft

Reviewed 3 years ago

Was able to use it make a simple survey for a job I was doing.

Pros

Easy to use, to make surveys for necessary tasks. Even asks for your preference on survey length and gives feedback as to how likely people are to complete it.

Cons

Purely for Surveys nothing else. Don't come here if you are looking to make money doing surveys, only for making surveys.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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SurveyMonkey logo

SurveyMonkey

It's a very robust survey tool

Reviewed 5 months ago
Pros

It's very robust, Surveymonkey it's definitely one of the most robust survey engines out there.

Cons

The surveys layouts, it could be more like conversational style of surveys.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SurveyMonkey logo

SurveyMonkey

Great company easy money

Reviewed 4 years ago

Wonderful. Easy to use and pays quickly.

Pros

Easy money from home. I can voice my opinion and get paid.

Cons

Not all surveys pay a lot. Could be more higher paid surveys.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Survey Monkey Review

Reviewed 3 years ago

Overall, Survey Monkey served its purpose for what we needed which was often just quick opinions on an event or if employees would be attending a meeting.

Pros

Ability to create small surveys for employees; easy to use; variety of question options; perfect for get quick answers/opinions from employees

Cons

Surveys typically went to spam in people’s emails; free version didn’t offer the option to have longer surveys; difficult to add people to previously created surveys.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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SurveyMonkey

Survey monkey

Reviewed 2 years ago

Survey monkey let's us convey any problems with enrollment portals and feedback for customers.

Pros

I like that it is easy to use and the surveys are quick.

Cons

The political surveys that I took by accident because you can do unlimited surveys.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Create you own online surveys for fee

Reviewed 4 years ago

Easy to setup and your surveys. Create polls for online voting is excellent for my organisation.

Pros

It is free and easy to create the polls or the questions

Cons

Only 10 surveys for the free version. It should be 50 surveys the minimum

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Good for engagement surveys

Reviewed 3 years ago

Generally use survey monkey for exit surveys, benefits surveys, engagement surveys, customer satisfaction, etc.

Pros

Survey monkey allows you to stack rank, drag and drop, etc. overall more features than google forms.

Cons

Wish they had better dashboards and analytics. We usually pull the data and analyze it ourselves via excel and present it via PowerPoint.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SurveyMonkey logo

SurveyMonkey

Stop monkeying around and buy great product

Reviewed a month ago

I’ve taken surveys and created surveys

Pros

It’s very fun both by the survey takers and setting up the surveys’

Cons

Really liked everything no training needed so easy all to use

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SurveyMonkey

Their surveys are fun.

Reviewed 4 years ago

SurveyMonkey surveys are great for killing time.

Pros

As someone who has taken lots of surveys, the surveys on SurveyMonkey are more fun and easy to take. The user interface is excellent, it's sleek yet modern.

Cons

Not all surveys are great and insistent surveys from less reputable SurveyMonkey client companies can be annoying.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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SurveyMonkey logo

SurveyMonkey

Solid product. Some integrations can prove tricky.

Reviewed 2 years ago

It makes sending surveys and creating NPS surveys easy.

Pros

It's easy to create a new survey and add questions. The integration with Marketo is very useful. I like that I can share a results page of a survey with stakeholders.

Cons

Passing certain parameters to be included in survey data can be confusing, but it does work. The integration with Power BI can be time consuming to fully configure or troubleshooot. I also don't like all the different contract options, which get confusing, and it's annoying to switch between contract options when your needs change.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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SurveyMonkey

Surveys aren’t as easy as they seem

Reviewed a year ago
Pros

The amount of questions that were there for each survey was overwhelming

Cons

The of variety in the type of surveys and the amount of surveys that were available.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyMonkey logo

SurveyMonkey

SurveyMonkey rocks!

Reviewed 2 years ago

A great overall survey engine to collect data and run contests.

Pros

I liked that with survey monkey, I can use surveys to ask a lot of people the same thing. It will just send me a notification to let me know.

Cons

Sometimes the surveys don't go through and my surveys delete. Also, the survey link went missing to redirect.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SurveyMonkey logo

SurveyMonkey

Survey Monkey Enables Quick Surveys and Efficient Results

Reviewed 4 years ago

Survey Monkey is reliable and a great survey-results producing option for your company.

Pros

Survey Monkey is an excellent program for conducting quick surveys online and producing results that are easy to analyze and efficient for your firm.

Cons

n/a I like Survey Monkey for quick and simple surveys especially. Extensive surveys are also possible, however, I believe the greatest opportunity here is for simpler questionnaires and surveys.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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SurveyMonkey

Thank Goodness

Reviewed 2 months ago
Pros

The ability to use the data that is available from the surveys.

Cons

Sometimes the reciepents of the surveys get frustrated with the ads on the end of the surveys.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SurveyMonkey

Great productct to earn extra cash

Reviewed 2 years ago

I love this product and hope that it contunes to grow

Pros

Its great to earn extra cash and to be able to give your opinion on difrent topics i love this software

Cons

Needs diffrent survays and have more incentives for the more surveys u do also need shorty surveys.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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SurveyMonkey

Great easy survey tool

Reviewed 5 years ago
Pros

With Survey Monkey, it's very easy to set up and send out surveys. The surveys are simple, and the templates are a great starting point. Changing colors is easy.

Cons

I do not believe you can add photos to surveys. Can't hide survey monkey surveys from search engines.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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SurveyMonkey

Very easy to use software to build basic surveys

Reviewed 4 years ago

I use this to build surveys to find common dates of availability and to help schedule meetings, etc

Pros

Easy and intuitive to use software to build basic surveys.

Cons

The software does limit the complexity of the surveys it can build but is great for most basic surveys.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Easy to Use and Great Information

Reviewed 4 years ago

We use it for consumer surveys, staff surveys and more.

Pros

Easy to use, results are tabulated for you, creates nice graphs and tables, helps make better decisions.

Cons

Some areas not intuitive. Some question formats hard to set up,

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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SurveyMonkey logo

SurveyMonkey

Getting paid for taking surveys

Reviewed 3 years ago

Overall I do enjoy using SurveyMonkey. I have been using it for 2+ years and have earned a few amazon gift cards for it.

Pros

Easy to use Many surveys to take that change daily Rewarding Get paid for taking the surveys Customer support includes live chat

Cons

You have to take a lot of surveys to see money build up. Some surveys repeat questions a lot. Some surveys have nothin to do with anything you are interested in.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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SurveyMonkey

Didn't do what it said it would

Reviewed 2 years ago

It would be a better app if you could be qualified a lot easier for the paid surveys.

Pros

I did like the fact that you could earn money by surveys making my job easier for at homework. But there is a few things that will need work.

Cons

Most of the surveys you do not qualify for, you have to enter private information for some surveys.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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SurveyMonkey

Easy Survey platform

Reviewed 2 years ago

I like the simplicity of the software. Very easy for users

Pros

It is a simple to use software. Allows you to design your own survey and tabulates the results. Neat features

Cons

Cannot do complex surveys. Not sufficiently sophisticated to conduct complex surveys and more in depth analysis of survey results.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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SurveyMonkey

SurveyMonkey Review

Reviewed 3 years ago
Pros

Well designed and professional looking. Easy to use even for the most novice computer users.

Cons

Due to low cost, the SurveyMonkey branding stays on the surveys which could be confusing when sending business surveys out.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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SurveyMonkey

A great tool for anonymous surveys

Reviewed 4 years ago

I have to use survey monkey for feedback on my sports teams. This is a great tool for collecting input while staying anonymous. I highly recommend this to anyone that needs to create a survey for any reason.

Pros

Ease of creating surveys, and distributing surveys

Cons

Receiving some information and data from surveys.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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SurveyMonkey logo

SurveyMonkey

Survey Monkey Is Useful

Reviewed 3 years ago

I feel like it's useful if you like to receive and give feedback.

Pros

Getting immediate feedback from customers and employees.

Cons

time consuming creating the feedback surveys.