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SurveyMonkey vs Post Affiliate Pro Comparison

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Overview

Category Leaders

Trusted by 98% of the Fortune 500 and used in over 350,000 organizations, SurveyMonkey’s People Powered Data platform gives...

Category Leaders

Post Affiliate Pro will help you set up and manage your Affiliate program. Post Affiliate Pro is reliable, intuitive, and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

25

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

129

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

9.5K

5

4

3

2

1

6.2K

2.7K

452

77

39

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.6

536

5

4

3

2

1

380

122

26

5

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Happy using surveymonkey, once I prepared office Christmas party and I used it to create a voting platform to present funny awards to the employees.
I love survey monkey I feel this is one of the best survey software out there. The setup process is very fast and seamless.
Customization on this platform is really fantastic and everything is so easily customizable, the user interface is slick and clean and very friendly looking.

Pros

The team is super responsive and is always ready to help. The tracking works great, the UI is super intuitive.
Any questions I had to install my software was met with wonderful customer service. Their staff is helpful, patient and very polite.
I was able to set it up with limited help from IT. The online help was very responsive in helping me find the help articles I needed to complete set up.

Cons

The company's take on my dilemma was - "Pay for it" and you'll get the information you need. In my opinion they shouldn't bother having a free version of this software if it functions that poorly.
And completing would give you typically anywhere between 0.5-2. All surveys initially start with a few boring routine questions, which make you pissed off.
There should be more protection factors when approving registrations and preventing fraud.

Cons

There is no payment automation, the lack of possibility to choose more variables in reports.
Horrible user interface. I have to relearn it each time.
However prepare for a huge headache when setting everything up. It also takes a while to hear back from customer service when a problem arises.
  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last review8 days ago

Key features

  • Total features54
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Affiliate Management
  • Alerts/Notifications
  • Banner Management
  • Benchmarking
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Conditional Logic
  • Contact Management
  • Conversion Tracking
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Analysis Tools
  • Data Import/Export
  • Discount Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Email/Online
  • Employee Referral Management
  • Engagement Tracking
  • Feedback Management
  • Fraud Detection
  • Geotargeting
  • Lead Engagement
  • Live Results Sharing
  • Mobile Survey
  • Monitoring
  • Multi Level Marketing (MLM)
  • Multi-Campaign
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multi-Language
  • NPS Survey Structure
  • Offline Response Collection
  • Online Polling
  • Performance Metrics
  • Promotions Management
  • Question Branching
  • Question Library
  • Question Piping
  • ROI Tracking
  • Randomization
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rewards Management
  • SSL Security
  • Search/Filter
  • Sentiment Analysis
  • Skip Logic
  • Social Media Integration
  • Social Promotion
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integrations
  • Trend Analysis
  • URL Customization
  • Visual Analytics
  • Total features39
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Affiliate Management
  • Alerts/Notifications
  • Banner Management
  • Benchmarking
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Conditional Logic
  • Contact Management
  • Conversion Tracking
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Analysis Tools
  • Data Import/Export
  • Discount Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Email/Online
  • Employee Referral Management
  • Engagement Tracking
  • Feedback Management
  • Fraud Detection
  • Geotargeting
  • Lead Engagement
  • Live Results Sharing
  • Mobile Survey
  • Monitoring
  • Multi Level Marketing (MLM)
  • Multi-Campaign
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multi-Language
  • NPS Survey Structure
  • Offline Response Collection
  • Online Polling
  • Performance Metrics
  • Promotions Management
  • Question Branching
  • Question Library
  • Question Piping
  • ROI Tracking
  • Randomization
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rewards Management
  • SSL Security
  • Search/Filter
  • Sentiment Analysis
  • Skip Logic
  • Social Media Integration
  • Social Promotion
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integrations
  • Trend Analysis
  • URL Customization
  • Visual Analytics

Integrations

  • Total integrations202
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations60
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Utilities,

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Great tool for information gathering

Reviewed 4 years ago

Great for a quick survey, basic features are easy to use.

Pros

I like the amount of types of questions included, if you're creating a basic survey it's really easy and quick.

Cons

There's loads of features to use if you have a pro account. I've used Survey Monkey a number of times, mainly for post event feedback and you used to be able to download the results for free, now you have to have a pro account so any analysis needs to be done online.

TM
AvatarImg

Tyler M.

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SurveyMonkey logo

SurveyMonkey

My Go-to survey platform

Reviewed 4 years ago

Corporate surveys for post training

Pros

As far as setting up a survey and sending it out, it doesn't get much easier than what SurveyMonkey provides. It's very easy to go back into that survey and analyze the data as well.

Cons

I guess there are far too many offerings that try to get you to upgrade but seem a bit unnecessary. I understand the company is trying to make the surveys more of an upgraded feature, but some are so basic and simple that it's just not needed.

DJ
AvatarImg

David J.

Internet, self-employed

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Survey

Reviewed 2 years ago
Pros

It's interactiveness, question and answer pro

Cons

Voicenotes can be added to enhance feed back and make customers support interesting

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Marketing and Advertising, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SurveyMonkey logo

SurveyMonkey

A handy tool for gathering client feedback

Reviewed 4 years ago

Customer surveys and post event feedback forms

Pros

A simple form builder that allows decent questions and logic to be implemented.

Cons

The predatory pricing around adding your company's logo is cheeky.

MM
AvatarImg

Margaret M.

Verified reviewer

Health, Wellness and Fitness, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Everything needs a survey these days....

Reviewed 4 years ago

Use it all the time for every survey.

Pros

Easy, flexible, cost-effective, versatile .... everything you want in a survey application.

Cons

Pro version quite complicated as have loaded it with options.

AvatarImg
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Courtney S.

Verified reviewer

Consumer Services, 501-1,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Best survey site

Reviewed 4 years ago
Pros

It’s a user friendly and easy to navigate.

Cons

Some pro features should be available to the free version.

RA
AvatarImg

Ryan A.

Mechanical or Industrial Engineering, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Survey Monkey is Great for Post Event Surveys

Reviewed 3 years ago

Great product for post event surveys. I will use this again.

Pros

The ease of use is the best thing about the software. You can easily send out surveys and analyze the results in no time.

Cons

The only thing I don't like is you must purchase premium in order to use some of the best features. I did not buy it, but it looks like it would be well worth it if you will be sending out surveys regularly.

KS
AvatarImg

Kelly S.

Marketing and Advertising, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

SurveyMonkey logo

SurveyMonkey

SurveyMonkey great for internal feedback

Reviewed 4 years ago

It definitely works for our needs and provides decent reporting post-survey.

Pros

We utilized SurveyMonkey everytime we take on a new client. As automotive advertisers, we provide alot of sales training to dealership teams but we like to get a baseline prior to training on what the current level of knowledge is of the teams we're taking on. SurveyMonkey helps us accomplish this with email surveys.

Cons

Lack of clarity on interface. The first time I sent a survey, I couldn't tell that I had sent it so I resent it twice more which looked extremely unprofessional. Just not very clear in some of their notifications.

EP
AvatarImg

Ebonny P.

Hospital & Health Care, 1,001-5,000 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Get software

Reviewed 4 months ago
Pros

Easy to use and the automatic switch to next question

Cons

N/A nothing i could point out as a con vs pro

JT
AvatarImg

Jimmy T.

Legal Services, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Survey Monkey

Reviewed 4 years ago
Pros

Awesome software to gather post-event statistics

Cons

Honestly, I have been using the tool for a few years now and have not had a bad experience!

AG
AvatarImg

Akshay G.

Information Technology and Services, 1,001-5,000 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SurveyMonkey logo

SurveyMonkey

The survey tool

Reviewed 4 months ago

I use it mainly for complex feedback from customers post product trials

Pros

Easy designing of a questionnaire. Simple UI.

Cons

A simple questionnaire takes a lot of time, google survey gives a quick start option.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Construction, 501-1,000 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SurveyMonkey logo

SurveyMonkey

SurveyMonkey - easy and effective

Reviewed 4 years ago

Great - used this for post course evaluations, employee engagement surveys, and conference registrations.

Pros

It is easy to get a survey started and running, basic enough to get the survey out to respondents, and then the reporting on the back end provides the right level of detail.

Cons

Seeing the ads after taking a survey can be annoying.

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Mike F.

Verified reviewer

Sports, self-employed

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SurveyMonkey logo

SurveyMonkey

SurveyMonkey is the Top Banana in my book!

Reviewed 4 years ago

I've been using SurveyMonkey off and on for probably 10 years. I've had both the FREE and PRO accounts, and the PRO is certainly worth the investment depending on your needs. The limitations with the Free account will become quickly apparent, so if your company or project is data driven and going to be conducting multiple surveys a month, the PRO account is a no-brainer.

Pros

Survey Monkey has one of the most simple, straightforward user interfaces imaginable. It's incredibly easy to navigate, and with a few clicks you'll have a custom survey in no time. Perhaps the best part, if you don't need fancy design specification or advanced analytics, you get it all for free.

Cons

There's very limited design features available in the free platform, and even with a paid subscription, you still aren't getting anything too fancy. It's going to be a chunky block by block survey regardless. It also limits the amount of surveys/responses you can get with a free.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Computer & Network Security, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Good online platform to create Survey

Reviewed 4 years ago

My overall experience with SurveyMonkey is very good and I recommend using pro version.

Pros

It's an easy to use online platform which can create Survey just drag and drop options. Users allows to customized all the interfaces and questions as much as they want and it can use to professional Survey.

Cons

Number of questions and Survey are limited in the free version.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Marketing and Advertising, self-employed

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Great!

Reviewed 3 years ago
Pros

Super easy and fast to set up and send surveys!

Cons

I haven't found anything I don't like. I have not used the pro version

RF
AvatarImg

Rylee F.

Education Management, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Great Survey Tool

Reviewed 4 years ago
Pros

I like that you can create your own surveys and share those with people. It’s great for research/professional development.

Cons

You have to pay for the Pro Sign Up to have access to more features.

AvatarImg
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Magdaline g.

Verified reviewer

Information Technology and Services, 51-200 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Great Survey Tool

Reviewed 4 years ago

SurveyMonkey has been a great tool in our workplace especially when it comes to giving feedback. My colleagues and I are able to air our opinions without fear due to the anonymous responses. It is very useful as the feedback helps to improve on certain aspects in the office. We also use it to determine the areas that require improvement from our trainees which is very critical.

Pros

SurveyMonkey is one great survey tools for anyone who is undertaking a simple project. The platform offers templates which simplify one’s work and in addition to this one views the results anonymously.it is also user-friendly.

Cons

Without a pro Login one does not access all features such as the translation capability

MO
AvatarImg

Mikaela O.

Higher Education, 5,001-10,000 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

SurveyMonkey logo

SurveyMonkey

Poor customer service

Reviewed 3 years ago

Extremely dissatisfying. I will never be using or recommending survey monkey again. I will be actively discouraging everyone I know to use other services.

Pros

I’m deeply unhappy with their product so I would not like to write a pro.

Cons

I had an issue with a product I was charged for and their response in essence was pretty much too bad. I am deeply dissatisfied and I will be taking my business along with my honours, masters, and PhD students elsewhere. I will be strongly encouraging all my colleagues to do the same. I will also be removing from my undergraduate program survey monkey as a preferred choice for survey delivery.

LL
AvatarImg

Lennell L.

Hospital & Health Care, 5,001-10,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Surveys made easy

Reviewed a year ago

I have used Survey Monkey many times and it didn't disappoint.

Pros

Easily make and post surveys to your webpage or forums

Cons

I like everything about Survey Monkey. It's to easy to use to fail.

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Mario M.

Higher Education, 201-500 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

SurveyMonkey logo

SurveyMonkey

The default survey software

Reviewed 4 years ago
Pros

People know this brand, they are familiar with this system more than any others.

Cons

The post-survey analytics is not as robust as I'd like it to be.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Higher Education, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Meeting Feedback with Survey Monkey

Reviewed 4 years ago
Pros

SurveyMonkey is the ideal way to receive follow-up impressions from meeting or presentation attendees. After a meeting of medical trainees, feedback concerning the effectiveness of the meeting and its components were submitted and easily analyzed via SurveyMonkey. It is easy for the administrator to create the survey and simple for the responder to fill out the online questionnaire. Analyzing the results is straightforward. For the best feature availability, Pro is recommended. There are team discounts if a workplace team needs to set up this system.

Cons

To get full access to the website and the analytics, a "Pro" version is required. One of the benefits of SurveyMonkey is that many features are free. However, for those with more advanced analytic and survey requirements, Pro will be a necessity.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Higher Education, 1,001-5,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Survey Monkey is a very useful tool

Reviewed 4 years ago

I am able to communicate effectively with a large number of my colleagues and collect data without it being burdensome.

Pros

I like Survey Monkey for its ability to provide full functionality without feeling complicated or without it taking too long to build the survey you need.

Cons

Survey Monkey pushes a little too hard to get you to sign up for the pro version.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Consumer Goods, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Great Survey Software

Reviewed 4 years ago

Very happy overall, will use again!

Pros

Very easy to use and use friendly for a dynamic and easy experience

Cons

Unless you upgrade to the pro version it doesn't let you export information as much as I'd hoped.

AH
AvatarImg

Amanda H.

Veterinary, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

SurveyMonkey logo

SurveyMonkey

free version is fine if you are a small business

Reviewed 2 years ago

For what we use it for, it is great. We have never had a problem with a post

Pros

Very easy to use. Simplistic. trustworthy

Cons

Simplistic... if you use the free version, there are not as many options with the build of your ad. Max of 2000 contacts on the free version

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Transportation/Trucking/Railroad, 10,001+ employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

SurveyMonkey logo

SurveyMonkey

SurveyMonkey a quite good survey tool, but not the best

Reviewed 2 years ago

For time to time usage it's ok with free account, but if you want to send it to more users you need to pay or if you want to remove logo you need to pay, if you in general want MORE - you need to pay.

Pros

It's intuitive, user-friendly site. With pro subscription you get remove the logo or place yours. That's fine.

Cons

You can't really sent mass surveys to users, you can import the list of users, but automation is quite hard to achieve.