App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

SurveyMonkey vs Survey Analytics Comparison

Add to Compare

Compare similar apps

Qualtrics CoreXM logo

Qualtrics CoreXM

4.8

SurveyMonkey Enterprise logo

SurveyMonkey Enterprise

4.6

Mailchimp logo

Mailchimp

4.5

Connecteam logo

Connecteam

4.8

Google Forms logo

Google Forms

4.7

FastField logo

FastField

4.8

Good recommendations?

Overview

Category Leaders

Trusted by 98% of the Fortune 500 and used in over 350,000 organizations, SurveyMonkey’s People Powered Data platform gives...

Survey Analytics helps companies listen. Our interconnected and scalable suite of powerful tools allow you to collect 360...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

25

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

500

/user

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

9.5K

5

4

3

2

1

6.2K

2.7K

452

77

39

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

5.0

2

5

4

3

2

1

2

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

Happy using surveymonkey, once I prepared office Christmas party and I used it to create a voting platform to present funny awards to the employees.
I love survey monkey I feel this is one of the best survey software out there. The setup process is very fast and seamless.
Customization on this platform is really fantastic and everything is so easily customizable, the user interface is slick and clean and very friendly looking.

Pros

Not enoughreviews yet

Cons

The company's take on my dilemma was - "Pay for it" and you'll get the information you need. In my opinion they shouldn't bother having a free version of this software if it functions that poorly.
And completing would give you typically anywhere between 0.5-2. All surveys initially start with a few boring routine questions, which make you pissed off.
There should be more protection factors when approving registrations and preventing fraud.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last review8 years ago

Key features

  • Total features54
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Benchmarking
  • CRM
  • Collaboration Tools
  • Commenting/Notes
  • Conditional Logic
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Analysis Tools
  • Data Import/Export
  • Email Distribution
  • Email Management
  • Email Marketing
  • Engagement Tracking
  • Feedback Management
  • Live Results Sharing
  • Mobile Survey
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • NPS Survey Structure
  • Offline Response Collection
  • Online Polling
  • Performance Metrics
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real Time Analytics
  • Real Time Data
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Search/Filter
  • Sentiment Analysis
  • Skip Logic
  • Social Media Integration
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integrations
  • Trend Analysis
  • URL Customization
  • Visual Analytics
  • Total features1
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Benchmarking
  • CRM
  • Collaboration Tools
  • Commenting/Notes
  • Conditional Logic
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Analysis Tools
  • Data Import/Export
  • Email Distribution
  • Email Management
  • Email Marketing
  • Engagement Tracking
  • Feedback Management
  • Live Results Sharing
  • Mobile Survey
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • NPS Survey Structure
  • Offline Response Collection
  • Online Polling
  • Performance Metrics
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real Time Analytics
  • Real Time Data
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Search/Filter
  • Sentiment Analysis
  • Skip Logic
  • Social Media Integration
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integrations
  • Trend Analysis
  • URL Customization
  • Visual Analytics

Integrations

  • Total integrations202
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations2
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Nonprofit Organization Management, 1-10 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Simple Ways to Survey People

Reviewed 4 years ago

We have used Survey Monkey to poll our congregation and gather important information and opinions

Pros

Survey Monkey is an easy to use way to survey and gather information that we want to know

Cons

Expensive for in-depth survey results and analytics

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Computer Hardware, 11-50 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Great quick survey tool!

Reviewed 4 years ago
Pros

Survey monkey is used regularly within the company to collect customer feedback. It's free plan is perfect for what we use it for and unlike other tools, even non-technical people can build the surveys they want.

Cons

Lacks advanced analytics that other tools have (automated emailing, click analytics, attaching usernames/IPs to survey answers).

LM
AvatarImg

Lisa M.

Design, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Easy Survey Tool

Reviewed 4 years ago
Pros

SurveyMonkey is incredibly easy to use. It helps me connect with customers.

Cons

The analytics of survey results could be more in depth.

MF
AvatarImg

Michael F.

Research, 51-200 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyMonkey logo

SurveyMonkey

surveys are a breeze

Reviewed 4 years ago
Pros

client facing surveys to get feedback and analytics made easy

Cons

wish they had more analytics once the survey is completed

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Computer Software, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Best Survey Tool

Reviewed 2 months ago

Great platform

Pros

Survey management, reporting and analytics, polling management

Cons

Security feature and user interface feature

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Aviation & Aerospace, 10,001+ employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Basic Survey App

Reviewed 4 years ago
Pros

One stop app for all your survey needs. Be it survey forms, analytics, charts and more!

Cons

Time consuming for a first time user. The interface is straightforward but a little user friendly update would do lots.

KR
AvatarImg

Kate R.

Retail, 5,001-10,000 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Engagement and feedback surveys work well

Reviewed 3 months ago

Good - user friendly

Pros

Easily customizable surveys for your every day needs

Cons

Better analytics could be provided, although does fit your basic survey needs

KC
AvatarImg

Katherine C.

Mental Health Care, 501-1,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SurveyMonkey logo

SurveyMonkey

KC: Survey Monkey

Reviewed 2 years ago
Pros

Survey Monkey makes it trivial to gather quick survey responses from a group of respondents, and I appreciate their survey analytics built in.

Cons

Survey Monkey could be improved by assigning IDs to each device that submits a survey responses to prevent multiple submissions from the same person.

AvatarImg
AvatarImg

Mario M.

Higher Education, 201-500 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

SurveyMonkey logo

SurveyMonkey

The default survey software

Reviewed 4 years ago
Pros

People know this brand, they are familiar with this system more than any others.

Cons

The post-survey analytics is not as robust as I'd like it to be.

SB
AvatarImg

Stacey B.

Health, Wellness and Fitness, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SurveyMonkey logo

SurveyMonkey

SurveyMonkey

Reviewed a month ago
Pros

SurveyMonkey provided a platform that was easy to use. Found that it was well suited for target audience.

Cons

The analytics and reporting are basic. They provide simple insight for those wanting basic feedback their survey answers. More detailed analytics are not available.

DA
AvatarImg

Dilshad A.

Human Resources, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Helpful for large organizations

Reviewed 3 months ago
Pros

Survey templates and ease of use. Data Analytics is also very useful feature.

Cons

Every functionality is present in SurveyMonkey. However, the pricing is high considering a micro-size company. We will go for free alternatives.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Information Technology and Services, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Email Marketing Simplified

Reviewed 4 years ago

We have learned so much about our customers that we didn't know before. We are empowered to tailor marketing content directly to our client's needs now.

Pros

Very easy to create surveys and has powerful analytics for evaluating survey results.

Cons

The survey template editor should allow for more advanced customization. It is quite limited, especially when embedding a survey. For the paid plan, there shouldn't be any branding.

CN
AvatarImg

Christine N.

Consumer Goods, 1,001-5,000 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SurveyMonkey logo

SurveyMonkey

SurveyMonkey Analysis

Reviewed 4 years ago

Surveys enables collection of employees feedback used in decision making.

Pros

Reporting result analytics for getting accurate survey feedback. Different designs give while developing surveys.

Cons

The trial does not support full features thus requires payment to access

AvatarImg
AvatarImg

Ron C.

Verified reviewer

Religious Institutions, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Good Easy Survey Research

Reviewed 2 years ago

Overall this is a good program and creating surveys is easy. For a small group of random surveys this is great and the free version is easy to use. Very good analytics as well and it is simple to review the results.

Pros

Easy to create a simple survey and reach many people. Quick response and analytics.

Cons

They stick with the limit for free account. It is hard to find out what to undo when the survey limit is reached or when the free features end. I know that they have to make money, but they make it difficult to do surveys in the free zone.

GF
AvatarImg

Genevieve F.

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyMonkey logo

SurveyMonkey

We find Survey Monkey useful for post-conference evaluations

Reviewed 5 years ago
Pros

Survey Monkey is customizable and very easy to use. We appreciate the in depth surveys we are able to create using Survey Monkey, as well as the analytics we receive after the survey.

Cons

We have no real cons regarding Survey Monkey, though I felt the free version was very limited in features, which is understandable.

SP
AvatarImg

Shekhar P.

Information Technology and Services, 1,001-5,000 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Very Good Survey Tool

Reviewed 5 months ago
Pros

Survey monkey is very useful app to create surveys and collect response, analytics and dashboards are very easy to use. Easy to use survey options and designing

Cons

Not used this software much but whenever I used the software it seems to be having no issues and cons.

MM
AvatarImg

Merlyn M.

Government Administration, 5,001-10,000 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Transition from paper

Reviewed 4 years ago
Pros

Transitioned paper survey to online seamlessly, extremely easy to navigate. and Love all the analytics available.

Cons

The export options from the analytics can be tricky to determine which one you actually need.

AM
AvatarImg

Anjan M.

Information Technology and Services, 11-50 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SurveyMonkey logo

SurveyMonkey

This application has improved greatly over the past 5-7 years

Reviewed 2 years ago

As a long time user of this product, I appreciate the innovation that the product suite has undergone. It is much easier and more secure to publish survey and analyze them. However, I am still waiting for greater ease and capability for integration into other products.

Pros

I love the current version of SM. It has become much easier to access the analytics post survey completion. I am also liking the fact that we can now get ongoing data and analytics as the survey period continues rather than having to waiting to end of the survey period. The security protocol for data protection is greatly appreciated.

Cons

I would like for the ability to be able to export the survey result(s) to reporting and data visualization tools such as Tableau. I am still waiting for SM to be effectively integrated directly into other solutions for reporting purposes.

AvatarImg
AvatarImg

Rachel H.

E-Learning, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Solid survey design that is basic, but effective

Reviewed 5 years ago

It's easy to use!

Pros

Survey monkey is the go-to for many people, and a lot of users are super aware of survey monkey and it's utility for research teams. I like how simple it is to use!

Cons

Survey monkey is missing key features that would be really useful for both survey design and data analytics. The pricing is also more than that for free or cheap platforms, so it's an investment!

BK
AvatarImg

Brandyn K.

Food & Beverages, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyMonkey logo

SurveyMonkey

if you want to make a survey, this is your best bet

Reviewed 3 years ago

great from the start. up and running in minutes, first survey out just as fast

Pros

ease of use, powerful features, easy to get a survey running, good analytics, publishes quickly and distributes easily

Cons

so far, have not encountered anything negative. generally use for employee satisfaction surveys and have not been disappointed yet

AvatarImg
AvatarImg

James J.

Verified reviewer

Civic & Social Organization, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Has great analytics

Reviewed 3 years ago

Used for community surveys for local data collection.

Pros

Great analytics for processing survey results. I like the way that I can easily pull reports from surveys.

Cons

Some of the set up for questions is not intuitive. You need to have a grasp of what you are trying to do.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Information Technology and Services, 5,001-10,000 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Best Survey Tool On Market

Reviewed 4 months ago

My overall experience has been very positive, used to answer many survey questions and give the useful feedback using this tool which in turn has added so much value to the development of organization.

Pros

I like User Interface, Makes it easy for user to ask customizable questions and get the feedback from client. It's great tool for organization development, marketing, brand recognition.

Cons

More features can be included like Data engineering and real time data visual analytics for the survey answers can all be improved.

AH
AvatarImg

Alexa H.

Events Services, 51-200 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Easy to Use

Reviewed 4 years ago
Pros

SurveyMonkey is a great survey platform that is easy for anyone to use. It doesn't take very much time to create a survey that looks great, and the analytics look great also!

Cons

I used it as a pretty basic user, so didn't get fancy or complicated. I don't have any cons to report.

AS
AvatarImg

Awan S.

Marketing and Advertising, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Best survey building tool

Reviewed 2 months ago

My overall experience with SurveyMonkey is great.

Pros

SurveyMonkey is the best tool for building a survey. It is very easy to use and you can also see the analytics of your survey. Not only this, you can also customize your survey form and can export the data very easily.

Cons

SurveyMonkey free version is very basic. You have to purchase for the advanced options.

AvatarImg
AvatarImg

Whitney S.

Verified reviewer

Education Management, 51-200 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Survey Monkey

Reviewed 4 years ago

I think it is a good tool for you to use if you are not trying to go super in depth with your overall results.

Pros

I really like that is is a free/low cost tool that you can use to collect information you might need to personally analyze how to better your organization. We have used it several times for reviews of services provided and our own internal reviews.

Cons

I wish there were more analytics/data behind the survey. There may be some, but I don't know how to find/use them.