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SurveyMonkey vs ProProfs Survey Maker Comparison

Overview

Trusted by 98% of the Fortune 500 and used in over 350,000 organizations, SurveyMonkey’s People Powered Data platform gives...

ProProfs Survey Maker is a powerful survey tool which is used by educators, instructors, online marketers, and organizations...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$25/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$7/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

5,339

2,364

391

58

31

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

5.0

(5)

5

4

3

2

1

5

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I have been very happy with this software and will be continuing to use it when I can. It is useful, great for data collection, and looks visually appealing.
I am a product tester/secret shopper and I love that companies care about your opinion of their products. I help them by giving pointers and voicing my thoughts about an item.
Easy to customize for your brand (with paid subscription), the question formats are all excellent and help you form questions in a more interesting manner than just check a box.

Pros

Not enoughreviews yet

Cons

I don't exactly have anything negative to say, as I have not had a bad experience with this program to date.
I really didn't have any complaints. I had to activate the account through an email and it went to my spam folder in email, but that was an email problem not Survey Monkey.
The problem most persons have is formulating the survey questions properly. If the survey questions and options are not structured properly you can not blame the software.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features39
  • A/B Testing
  • Access Control
  • Automatic Notifications
  • Benchmarking
  • CRM Integration
  • Campaign Scheduling
  • Collaboration Tools
  • Commenting
  • Conditional Logic
  • Content Library
  • Content Repository
  • Customizable Branding
  • Customizable Questions
  • Customizable Reporting
  • Customizable Templates
  • Data Filtering
  • Data Import/Export
  • Design Management
  • Document Storage
  • Email Integration
  • Email Tracking
  • Feedback Collection
  • Feedback Management
  • Multi-Language
  • Password Management
  • Permission Management
  • Question Branching
  • Question Library
  • Real Time Data
  • Recurring Tasks
  • Reminders
  • Role-Based Permissions
  • SSL Security
  • Scheduled Reporting
  • Social Media Integration
  • Survey Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integration
  • Trend Analysis
  • URL Customization
  • Video Support
  • Total features7
  • A/B Testing
  • Access Control
  • Automatic Notifications
  • Benchmarking
  • CRM Integration
  • Campaign Scheduling
  • Collaboration Tools
  • Commenting
  • Conditional Logic
  • Content Library
  • Content Repository
  • Customizable Branding
  • Customizable Questions
  • Customizable Reporting
  • Customizable Templates
  • Data Filtering
  • Data Import/Export
  • Design Management
  • Document Storage
  • Email Integration
  • Email Tracking
  • Feedback Collection
  • Feedback Management
  • Multi-Language
  • Password Management
  • Permission Management
  • Question Branching
  • Question Library
  • Real Time Data
  • Recurring Tasks
  • Reminders
  • Role-Based Permissions
  • SSL Security
  • Scheduled Reporting
  • Social Media Integration
  • Survey Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integration
  • Trend Analysis
  • URL Customization
  • Video Support

Integrations

  • Total integrations150
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations5
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

SurveyMonkey vs. ProProfs Survey Maker

See how SurveyMonkey and ProProfs Survey Maker stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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